It's recently done a software update, which hasn't helped and I've rebooted it and unplugged it...
","comment":[{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/48589706","author":{"@type":"Person","name":"diggeroony"},"datePublished":"2022-11-03T10:22:10.000Z","text":"Set the guest network to shown only 2.4 ghz. Then connect your eufy to the guest network. That way it will always be on 2.4ghz"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/48589868","author":{"@type":"Person","name":"h0m3brew3r"},"datePublished":"2022-11-03T10:40:23.000Z","text":"
Turn off 5ghz for a day or two in settings > WiFi
I had to do this to make the BG plugs connect"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/48605665","author":{"@type":"Person","name":"howarth3"},"datePublished":"2022-11-05T00:02:50.000Z","text":"The images you have posted are just indicating that the unit you are viewing is connected to the living room unit via 5ghz. This doesn’t mean that the 2.4ghz network isn’t being broadcast, to find that out you need to open the app, click ‘more’, click ‘wifi’ and check 2.4ghz is checked"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/48770208","author":{"@type":"Person","name":"Lambs"},"datePublished":"2022-11-21T16:57:59.000Z","text":"This has just happened to me after 6 months of use. It’s really weird. When I move the deco closer to another deco (in same room) then it’s fine. The problem is the deco that I need 2.4ghz is in an outbuilding so now I am stuck. I have bought the E4, M4 and S4 and all experiencing the same problem! Weird that it was working for 6 months"}],"commentCount":11,"interactionStatistic":0,"articleSection":"Ask"}