Posted 11 August 2023

Suing the NHS - anyone done this?

An incredibly long story, but the short version is: I was given incorrect medical information and have been suffering for a total of 8 months altogether (and counting). I sent in a letter of complaint which they replied to, basically telling me how they don't believe they did anything wrong (and defended the incorrect medical information I was given). I then turned it into a formal complaint and sent them a 10 page document, listing their mistakes and evidenced it with scientific papers showing that the doctors I saw were dangerously incorrect in what they told me regarding my condition.

The NHS replied to my complaint today with words to the effect of: "You may not contact us about this issue, contact the ombudsman if you have any further concerns". They've completely wiped their hands of any wrong-doing and shoved it under the carpet - totally and utterly ignoring my 10 page letter and not accepting any blame whatsoever.

The system is rotten and corrupt to the core - I wish I could go into more detail..

So my question is: has anyone been in the situation where they've had to sue the NHS? It's not something I ever thought I'd be looking to do, but their medical negligence has been grossly inappropriate, and incredibly damaging to my health (and mental health).

Thanks
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  1. airbus330's avatar
    I was involved with something like this after my mother died and you definitely need a specialist solicitor. The medico's and the health establishment will go to extraordinary lengths to close your claim down. I made the mistake of thinking that people would be honest and open in the Coroners inquiry and I was sadly mistaken. And I was not even looking for financial compensation, just an explanation.
  2. Helpful567's avatar
    Your post says "An incredibly long story, but the short version is: I was given incorrect medical information and have been suffering for a total of 8 months altogether (and counting)."


    You have not stated what the problem is.

    Is this musculoskeletal / surgical / medical/ mental health?


    You say that you were given incorrect information. This could be hard to prove.

    You do not say that you were given incorrect treatment. This would be easier to prove.


    Are you intending to sue for prolongation of symptoms which if correctly diagnosed would have resulted in a sooner recovery?
    i.e. final outcome is the same, but you have suffered for longer?

    Are you intending to sue for permanent loss of function / reduced length of life. e.g. failure to diagnose a cancer?



    It should also be noted that some symptoms are very vague/non specific at first, but then become clearer with time.

    It should also be noted that "common things are common" and that you may have been given appropriate first line treatment / investigations but this did not resolve things, hence the need for further tests / scans etc.

    It should also be noted that many papers may have been published by non-uk doctors. In USA there is easy access to scans and investigations which are not so easily available in UK. Are your "expert papers" based upon standards of care in USA or standards of care in a standard UK NHS hospital /GP setting?


    With regard to your google expert research, this would not be valid in court. You would need to discuss with a solicitor who would instruct "an expert" (ie a doctor specialising in that field) to produce an independent medical report, which may include relevant research papers / medical book references.

    It would be very expensive to fund your claim by yourself.

    If you are planning to seek legal action, I suggest that you speak with a legal team specialising in medical negligence. They would be able to advise you on the likelihood of success of a claim on a "no win no fee basis" - if they decline to support you then it would be because your claim has very low likelihood of success.

    For negligence, the solicitors would need to prove any of the following:

    a) An injury to the Claimant that she would not otherwise have suffered.

    b) A prolonged period of pain and suffering.

    c) Unnecessary investigations and procedures.

    d) A prolonged period of treatment and/or recovery.

    e) A poorer medical outcome. (edited)
    inanity's avatar
    Author
    I wont state what the problem is here for privacy reasons, but the problem is: I was given incorrect medical information and no treatment for 9 months and counting. Pain is the worst is has ever been. But I will be contacting a legal team very soon.
  3. MrMaxPackage's avatar
    It’s a deadlock letter, means you can go to the ombudsman, as both parties believe they’re correct.
    inanity's avatar
    Author
    The funny thing is (not that it's funny, but you get my meaning) I've proven them wrong by using evidence from doctors/research papers from the world's leading specialists. If it goes to court, they couldn't possibly win. I've got their mistakes made to me in writing.
  4. Yolofknell's avatar
    Not suing but have you tried speaking to a medical health lawyer and see what their advice would be, you can get a free consultation etc. (edited)
    inanity's avatar
    Author
    I haven't just yet but I think that's the next step.
  5. Mark_Hickman's avatar
    The nhs get sued thousands of times each year, they have millions put aside for it out of the budget
    Edit
    Seems i was way off, Just done some research and in 2022 the nhs costs for compensation and legal fees was 2.6 billion 😵 (edited)
  6. Dan_Turnersp2's avatar
    COMPO!
  7. Downtownmonkey's avatar
    My friend used no fee solicitor and won £15,000.
    inanity's avatar
    Author
    Thanks, I am looking into no fee solicitors at the moment.
  8. .MUFC.'s avatar
    My grandad sued them, He's got terminal bowel cancer that's spread elsewhere. Could have been avoided if they hadn't previously neglected his concerns and acted quicker etc.. He got over £160k but an impending early death due to their negligence etc.. They just kept diagnosing "irritable bowel syndrome", He knew it was more than that but nope, They knew best!
    expandingmaan's avatar
    Damn man. A lot of cases like this happen. I knew of someone who had broke their back. They kept sending them home as though they had nothing to complain about
  9. MonkeyMan90's avatar
    Just use a no win no fee medical negligence solicitor. They (NHS) will have some of the best lawyers in the country/world so it isn't something you'll be able to do by yourself.
    inanity's avatar
    Author
    Thanks, I will look into this.
  10. HonourableGentleman's avatar
    You will find they close ranks and defend themselves at all costs.

    Good luck!
  11. thepostie's avatar
    A friend of ours father was told he had months to live then a few months later was given an apology and told they wrongly diagnosed him. To be fair most of the people that work there are fantastic but also majorly overworked so they probably are more prone to getting things wrong.
    Helpful567's avatar
    Glad to hear that "he had months to live" was incorrect.
  12. Tyrone_H_'s avatar
    More chance of suing them if you day they identified you by the wrong gender rather than medical negligence
  13. MadeDixonsCry's avatar
    I was told to put my complaint to PALS. Did u do this?
    inanity's avatar
    Author
    I did - PALS has to be the worst, most useless pile of trash ever. Jobsworths who don't care about you or your situation. When I contacted PALS, I specifically asked them: "if I make this complaint, will it go anywhere?" and PALS said: "Yes, we take all complaints extremely seriously" etc etc - they don't. They really, really don't. When I called up PALS today and asked them why I got ignored, they said: "Oh it's a different department. What do you want?" They're an absolute joke.

    Have you had any success with PALS?
  14. optrex10's avatar
    Are you on a union? Some offer free legal services
    inanity's avatar
    Author
    Unfortunately no, but I am looking at no-win-no-fee services.
  15. squiff's avatar
    I'm in the process of suing but it's a very, very long process. I can't go into details either but my case is with a solicitor after the Ombudsman sat on the case for 14 months before deciding the case was too big/serious for them and I was advised to see a solicitor.

    Be prepared for battle, but if you've been so badly wronged, try and see it through with a no win no fee solicitor (the legal term is a conditional fee agreement, or CFA). Really don't waste time with the Ombudsman - with a serious case go straight to a solicitor. (edited)
    inanity's avatar
    Author
    i'll drop you a private message
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