I initiated a return and it asked the reason, which I selected as \"faulty\" and described the fault. Amazon then sent me an email with QR code so I could return via post office, which I had chosen.
My question is, why would they want the lock back when it is faulty as it would cost them quite a bit of money to pay for return postage as the lock weighed 1.2kg and they can't really sell it on. And to be frank, it shouldn't have been sold in the first place as I have had to waste time going to the post office to return the lock, and wasted my time in the process.","comment":[{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51157365","author":{"@type":"Person","name":"harlzter"},"datePublished":"2023-10-09T21:29:01.000Z","text":"I bought a car pedal lock via warehouse and it had completely the wrong keys, they should have been wafer type but instead got some standard euro cylinder keys."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51156928","author":{"@type":"Person","name":"kos1c"},"datePublished":"2023-10-09T20:16:00.000Z","text":"It's your word as \"faulty\" they have to rely on.
Also it's an automatic response to the refund process."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51157358","author":{"@type":"Person","name":"Willy_Wonka"},"datePublished":"2023-10-09T21:27:48.000Z","text":"Welcome to Amazon Warehouse.
You pay your money you take your chance.
(and just to state there are many happy buyers but there are just as many or more who are not)
And it is not even that cheap most of the time."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51157463","author":{"@type":"Person","name":"newbie68"},"datePublished":"2023-10-09T21:48:00.000Z","text":"I'd say at times its stubbornness. They know many folk report such occurrences hoping to get told to keep the item for free. They are probably sick of it and intend on taking the hit and binning the item. I would do the same "},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51157726","author":{"@type":"Person","name":"CatsWithThumbs"},"datePublished":"2023-10-09T22:47:16.000Z","text":"Swings and roundabouts I guess... sometimes you benefit from things not being checked and sometimes not. I was fortunate enough to benefit twice - I bought separately a digital piano and stand, both described as having significant damage/marks. Both however turned up absolutely pristine and I had saved something like 25% on each."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51170240","author":{"@type":"Person","name":"uni"},"datePublished":"2023-10-11T10:45:11.000Z","text":"someone could have returned it as \"undamaged\" and when it came back it just went back for sale, when the person returning had damaged it or it was damaged when they got it. they probably don't check, which is why they will take your return. so if it was damaged when someone returned as fine and the next person gets it, they will either keep or return it, and thats probably more efficient than them checking it. if the thing looked obviously broke then a different story, but if the looked look at a glance ok they probably wouldn't check it"}],"commentCount":20,"interactionStatistic":1,"articleSection":"Ask"}