\"Thank you for reaching out. Really sorry for the delay in our response as we are currently experiencing a very high volume of emails and are working our way through each and every enquiry as soon as we can. I hope you understand.
I just checked and you're right. There must have been a glitch with the system as the receipt failed to have been uploaded in the system. I'm so sorry about that.
Although it appears you were able to resubmit and this has now been accepted by the system?
If there's anything else I can be of assistance with, just let me know.
Regards,
Alyssa from the GreenJinn Team\""},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51234826","author":{"@type":"Person","name":"Wongy111"},"datePublished":"2023-10-20T21:54:15.000Z","text":"Always with this cash out whatever you can NOW."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51245867","author":{"@type":"Person","name":"Ferris"},"datePublished":"2023-10-23T00:01:37.000Z","text":"Weird. Just tried submitting a receipt and it came back with \"Action Required - your receipt didn't make it to our system\"
Tried a few times, same response every time.
Maybe the app really has died."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51544034","author":{"@type":"Person","name":"Ferris"},"datePublished":"2023-11-23T17:05:56.000Z","text":"Submitted a receipt last night, claimed it this afternoon and it was paid just before 5pm, with what looks like a new payment provider.
Less than 20 hours from receipt submission to payment has to be some kind of record."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51234327","author":{"@type":"Person","name":"Wongy111"},"datePublished":"2023-10-20T20:18:43.000Z","text":" tragic if true always seemed a bit amateur hour "},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52061836","author":{"@type":"Person","name":"Ferris"},"datePublished":"2024-01-24T23:21:44.000Z","text":"Greenjinn is the weirdest app I've ever used. At times it works flawlessly, with claims accepted in seconds and paid in less than a day. But last week they scandalously changed the terms of an offer in the few hours between buying and claiming, and refuse to answer any method of contact.
I'd advise everyone to steer well clear of them, and certainly never buy anything just because a discount/freebie is being offered, as chances are by the time you come to claim, the discount will have changed completely."}],"commentCount":25,"interactionStatistic":11,"articleSection":"Ask"}