Posted 1st Apr 2021
Hi I stupidly bought a speaker from amazon France, thinking what could go wrong with a speaker.... Well it doesn't work and I have to return it.

I am having all sorts of problems with working out some of the detail to put in on all of the delivery companies ... Namely EORI number and Vat number. Because Amazon is a business apparently you have to give both of these and there is no sign of them on the little labels Amazon give you. The only method I have of contacting them is via email, none of the people on the chat or telephone speak English. They seem oblivious that these two things are needed, in their words you just post it and it's automatically done.

I can't be the only person to have returned to something to Amazon France from the Uk. Has anyone else had to do this and how did you get around it?

Thanks in advance.
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