Posted 7 hours ago

Detecting plumbing leaks equipment

Dynorod came to my house to check for a leak. They said it wasn't on the hot water supply but the cold water supply and so they had brought specialist equipment to find the leak as there is no visible sign of the leak any where in the house.

The property is tenanted and parking is residents only but my tenants don't have a resident parking permit and I have asked them to apply for a visitor parking permit and I will refund them the cost, but have yet to hear back from them. They aren't good tenants unfortunately.

There is a car park 6 minutes walk from the house but the dynorod engineer says he isn't prepared to walk that far to the house as he has heavy equipment and I asked if he couldn't leave the equipment at the house and then park the car and he said he doesn't want to go backwards and forwards to the car. I don't know if this is unreasonable?

He was talking about equipment that uses gas to identify the leak, which he says is heavy. Anyone in the trade knows if he is talking BS and is being unreasonable or if he is actually right? I think the leak may be in the pipes under the floor boards.
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  1. fisco2001's avatar
    I wouldn’t walk for 6 mins with my equipment

    I also would not leave my equipment as the house with out me there ( if stolen it will be the engineer out of pocket)
  2. Myusernamehasgone234's avatar
    Yeah your request to walk 6 mins with equipment is unreasonable.

    Probably best idea would be to ring

    Customer Services: parking permits on 020 8489 1000

    They'll probably be more helpful in this situation than randoms on the internet
    mutley1's avatar
    Author
    that is a good idea. i could call them and ask how i can get the permits as my tenants are not co-operating.
  3. JimboParrot's avatar
    I would have thought a company such as Dynorod would just park in the residents' parking area regardless given it could be classed as vital/emergency work. Not sure I'd want to use them though.
    mutley1's avatar
    Author
    i asked him to park there and i would pay any penalty he receives but he said he can't do that. i may get a plumber but would they have the sort of equipment to detect leaks like dynorod? the ones with gas etc?

    i could pay thames water to look for the leak, but they don't seem to want to do it, even if i pay them.
  4. melted's avatar
    Well, a quick google and the first link I looked at found this item about tracer gas:-

    traceandaccessexperts.co.uk/blo…as/

    It might be lighter than air, but it will be in a heavy cylinder , and then there's the detection equipment and tools etc to carry as well, and as others have said, he's not likely to be willing to leave expensive equipment he needs for his job lying around to be nicked while he goes back to the van.

    Maybe you could rent the equipment and do it yourself and get a mate to help you carry it?

    Or just dig up the whole pipe yourself. (edited)
    mutley1's avatar
    Author
    i guess i could employ a plumber to get specialist trace equipment if i can't get the parking permit.
  5. HappyShopper's avatar
    You need a leak detective. This guy is very popular on TikTok.

    With regards parking permit, had a near identical situation.

    Needed temp permits for an electrician for two days work - tenant not much help so had to sort out myself.

    Council website not able to help in this scenario so called them and explained the situation and, as expected not much help - said the council tax payer has to apply.

    I told them that the property is licensed to let out by the council and, as such, they have my details on file as I'm the landlord - still no help.

    Had to raise a formal complaint at which point, someone with a bit more intelligence was able to come up with a solution for me to be able to purchase the temp permits.
    mutley1's avatar
    Author
    the council isn't normally flexible as they don't have authority to do anything different, so if the tenants don't want to apply for the permit, then that is the landlord's problem and they aren't there to help resolve problems, they don't have the resource.

    they should really allow property owners to apply for visitor permit as obviously they will be visiting the property, but i have never seen this with any council. it always has to be the person who lives that qualifies and not the property owner.

    fine if there is pay & display as an option, so not good if it is residents only and no pay & display in the surrounding streets.
  6. Willy_Wonka's avatar
    If a parcel delivery company had to walk 6 minutes to knock at your door in the hope that you were in to get a signature for a heavy item/s what do you think would happen?

    Anyway, what are the signs it has a leak? (edited)
    mutley1's avatar
    Author
    thames water identified there is a leak and they said it was outside the house. they dug up the front drive and they said there was a leak in the supply pipe, which they have now fixed but there is still a leak as the water meter is reading water useage when the stop valve into the property is turned off and no one is using water inside the property.

    dynorod had said the leak was not outside the house but inside the house when they came to test it but they can't stay to do the full investigation as there is no parking outside the house.
  7. Moss.b's avatar
    I wouldn't walk 6mins. But I think vans have 20mins parking. If you are landlord you should be able to get visitors parking? (edited)
    mutley1's avatar
    Author
    it is haringey council and when i went on to their website, it states you need to qualify as a resident to apply for a resident permit. it doesn't say a landlord could apply, unless i am not understanding it correctly?

    new.haringey.gov.uk/par…ion
  8. JimboParrot's avatar
    What are the 'Rules and Regulations' regarding the parking ie who monitors it? Is there a camera clocking registration numbers?
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