Posted 21 January 2024

Payment via app issues.

I'm sure, or hopefully not the only one, but since an update on my Redmi mobile phone, I'm having problems making payments from when I'm sent from the app I want to pay and being sent to my banking app to confirm.
Once I confirm and asked to go back to the payment page to confirm, it just loops back and I have to start again. Never works now, but I can make payments via say Google Pay.
Frustrating!!
Any ideas what's causing this issue?
Hopefully a simple fix.

Thanks in advance for any help.
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  1. slimy31's avatar
    My first guess would be an app permission or two causing something to get blocked. Are you able to reinstall the app, that usually goes through the process of requesting the required permissions again.
    baldybob's avatar
    Author
    Thanks, I'll try that.
  2. SaturdayGigs's avatar
    I have redmi 10 5G works ok on that. (edited)
    baldybob's avatar
    Author
    It used to work, but since the last update, it keeps on looping back to the payment page. So the payment won't go through.

    Just to add, it works ok using two devices, but won't go through on one mobile phone!! (edited)