Unfortunately, this deal has expired 6 August 2019.
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Posted 6 June 2019
Plusnet mobile 9GB for £10 30 day rolling contract (Retention offer)
In store: National ·
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deleted2237925
Joined in 2019
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About this deal
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Called Plusnet to leave and they offered me a cracking deal! 9GB for £10 and 1 month free line rental! I wanted to close 3 accounts and they done this on all 3 for me!
More details at Community Updates
Edited by a community support team member, 7 June 2019
38 Comments
sorted byBeen with them for about 2 years, along with 3 family members. Never had a problem.
I've not noticed any issues with the sim my mother has, but, I'd be hesitant in choosing them for anything now. Too many new cust deals and not enough infrastructure / resources.
Plusnet use EE, Plusnet is owned by BT who also own EE; so Plusnet, BT Mobile both run on the EE network.
It might have been in their area but it’s not like that in most parts of the country.
Been with them 18 months never had a minute of disrupted service as far as I'm aware
I stopped getting calls, the phone did not ring and calls went to answer machine.
Takes 20 seconds to dial a number.
After 10 plus call To plusnet they sent a new sim out.
Still have the same issues.
The only way to get calls and dial numbers in 3 seconds is to set my phone to 3G only.
Then it works fine. It’s an issues all over their forums but they still denied it was going on.
I thought it might be a phone issue but after using the sims in 3 windows phones, 4 android phones and an iPhone the issue still persists.
If I was not getting 2000mis unlimited texts and 1.5gb data For £1.00 a month I would switch networks.
As Plusnet is a virtual operator it will use different priorities, routes and servers to EE so isn’t always comparable.
They could offer something with 12 month contract, but I no longer do yearly contracts after having to take T-mobile and Orange to Ofcom CISAS (many years ago).
Might shop around for something better now since PAC codes arrived.
try vixi unlimited calls texts 6gb data for £10 plus endless social data and turkey is classed as eu destination as well
Seriously? I am starting to see the benefit of Dual Sim phones (when I am not loosing them and they are not being handed in in an uber world city - londres)
Yep happened to me also today, and with all of the family's phones. I rarely make calls, but the rare time I need to - it doesn't work. Just said it was connecting then "call ended" A bit rubbish really.
Happens to me all the time in Bolton
Thinking of leaving them coz of it.
I'm in Bolton and haven't noticed any disruption?
O2 or EE or Vodafone?
Anyone use it near London
And their 30 day deals they were offering were either over £10 for a little more Data or just under £10 for a lot less Data.
Also: To the OP, was it Unlimited Mins & Text.....you don’t state this.....? (edited)
Yes it is.
The thing is you wouldn’t know unless you needed to make a call, data always works when it goes down but the voice doesn’t.
Did you try and make any voice calls between 3 and 4pm yesterday afternoon?
However they will now start increasing the prices anually with inflation, mine is going up from 10 to 10.50 next month.
hotukdeals.com/dis…554
I dont have problems that often but service is down sometimes - can be very annoying
Like I’ve said though, how do we know the voice service is down unless we need to ring out at the time?
i know of 3 occasion in the last 12 month where I’ve not been able to ring out (once yesterday afternoon) how many other times has the service gone down without me knowing?
Yes, at 15:53 to be precise. Call connected no problem. Someone in my town says they have problems, I don't, can it not just be the nearest mast that's the issue? (edited)
I had a WhatsApp voice call from the wife at 16:06 and it definitely wasn’t working then in or out, checked with a work mate and theirs wasn’t working either.
trying to cancel was a riight pain in the bum
because i set it up for my elderly mother when she was being asked questions i told her the answer the plusnet employee then cancelled the process because he heard me giving my mother the answers to the questions
my mother aswell as a lot of other elderly people get confused by the barage of questions and passwords (having to be secure enough) from these companies
the customer rep was getting off on refusing the process time after time he cancelled the process 3 times we phoned and he came up with other reasons for stopping the cancellation i hope they go bust and he loses his job
you give people power over you and they invariably abuse it
first time ive had this problem with accounts over the phone
Same here. They were only happy to get me 9GB for £10 on 12 month contract, or alternatively 10GB for £12.
I probably should have mentioned that I hold 2 contracts with them but I forgot.
In the end I settled for 5GB for £9 on a 30 day contract, an increase of 1.5GB for the same money I'm paying already. That should be fine for my use most of the year, it's mainly when I go to my holiday home that I run out and need a little more.
My wife and son have had sims for ages and they don’t notice the issues because they don’t use them heavily.
Don’t get me wrong, it’s great for the price but just be prepared for the odd blip.
Tried to get PAC and they literally won't give without giving correct pass code which I forgot. All other info didnt matter. Thankfully ofcom pushed txt based PAC system allowing me to move.... I am still waiting for refund for unused period coz I dont remember the d*** pass code... Will lodge a complaint.... They are good as long as you dont have to deal with a quasi-human because It is not! It is an automaton which quickly hangs up if you fail to provide...
You know what....
The d*** pass code that you forgot.