The right time to sign up with someoen else though is now...
1) It's best to plan ahead and make sure whatever you order is booked and installed to go live well before VM Disconnects so you aren't left with no internet.
2) VM Are expensive, have the absolute worst customer service in the industry, and in most areas are using outdated technology that leads to a poorer connection for their customers. They have fast download speeds, but slow uploads, high latency, and poor reliability, not to mention the poor quality equipment they supply to customers."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51924444","author":{"@type":"Person","name":"IAmATeaf"},"datePublished":"2024-01-06T20:23:41.000Z","text":"Retentions is a lottery, I too got offered not much at all so left. I arranged for another provider to install some 15 days before just to make sure that the new service was running good."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51925153","author":{"@type":"Person","name":"darkstryder360"},"datePublished":"2024-01-06T21:57:46.000Z","text":"Go for the Three 5G £24 a month rolling monthly broadband until you find a better deal.
Its what I am using for the moment while I finalise a house move date.
three.co.uk/bro….ds"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51922415","author":{"@type":"Person","name":"Toon_army"},"datePublished":"2024-01-06T15:52:33.000Z","text":"I'd hold out, I've never heard anybody have to leave due to price, only due to bad speeds but guess that'll have been sorted now! I know when my cousin got hers installed she was the first in the street, had nothing but dropouts, now its spot on and think they even upgraded her package as an inconvenience"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51924013","author":{"@type":"Person","name":"McShane"},"datePublished":"2024-01-06T19:32:44.000Z","text":"Get a new provider booked in for the day you're suppose to be disconnected just in case Virgin don't come back with anything acceptable. If they do, simply cancel your new order, if not, you won't be stuck without internet."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51945323","author":{"@type":"Person","name":"Bigfootpete"},"datePublished":"2024-01-09T18:40:10.000Z","text":"Look up other provider deals and ring them up asking them to price match."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52009065","author":{"@type":"Person","name":"karlypants"},"datePublished":"2024-01-18T10:51:14.000Z","text":"Virgin contacted me this morning and got the price down another 3 quid to £19 for 250mb BB on an 18month contract. This sadly still has the mid term inflation price rise.
Hope this helps others looking to get a better price!"}],"commentCount":17,"interactionStatistic":7,"articleSection":"Ask"}