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Posted 1 day ago
Enjoy A Free Day On Us - At Everyone Active Leisure Centres - Gym, Pool & Fitness Classes
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nik1
Joined in 2011
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1,963
About this deal
Click on Redeem on their page and choose your location. Quite a few!
Come and try out the facilities at your local Everyone Active Leisure Centre. Click below and complete the form to redeem
Take your first steps into fitness with this fantastic offer. Our team of expert instructors will be on hand to give you the full Everyone Active experience which will have you feeling loaded with energy and inspiration.
A no-contract Everyone Active fitness membership includes:
Unlimited** use of fantastic gyms, exercise classes and swimming pools
A range of group fitness classes on offer including Les Mills, Zumba® and Group Cycling workouts^
Free online gym induction
Award winning swimming lessons with classes for all abilities^^
Free online training; activity planner and Ask an Expert fitness support
Get access to over 80 incredible perks and enjoy huge savings on the brands you know and love
Have a Day on Us – Terms and Conditions
UK residents aged 16+. Offer entitles the user to free use of the gym, pool and fitness classes at their local participating Everyone Active leisure centre for one day only (This offer is not available at Coral Reef Waterworld or Moorways Water Park)
Court hire is not included. One pass per person only. The same individual cannot redeem the pass on multiple occasions. Pass must be presented at reception. Those wishing to use the gym must complete an induction (provided free of charge) and complete a Health Commitment Statement. Classes must be booked in advance to avoid disappointment and will be subject to availability. New customers only. All users must have an Everyone Active card (available free from the centre) in order to activate the pass.
** The user will be able to attend the centre/facility as many times as they like in a day during the centres/facilities opening times. Use of facilities will depend on availability.
^ Class type and availability will vary depending on the centres timetable and bookings. Les Mills is available at participating centres, check the centres class timetables for full list of available classes.
^^ Swimming lessons are available at participating centres, availability will vary depending on space and existing bookings.
Come and try out the facilities at your local Everyone Active Leisure Centre. Click below and complete the form to redeem
Take your first steps into fitness with this fantastic offer. Our team of expert instructors will be on hand to give you the full Everyone Active experience which will have you feeling loaded with energy and inspiration.
A no-contract Everyone Active fitness membership includes:
Unlimited** use of fantastic gyms, exercise classes and swimming pools
A range of group fitness classes on offer including Les Mills, Zumba® and Group Cycling workouts^
Free online gym induction
Award winning swimming lessons with classes for all abilities^^
Free online training; activity planner and Ask an Expert fitness support
Get access to over 80 incredible perks and enjoy huge savings on the brands you know and love
Have a Day on Us – Terms and Conditions
UK residents aged 16+. Offer entitles the user to free use of the gym, pool and fitness classes at their local participating Everyone Active leisure centre for one day only (This offer is not available at Coral Reef Waterworld or Moorways Water Park)
Court hire is not included. One pass per person only. The same individual cannot redeem the pass on multiple occasions. Pass must be presented at reception. Those wishing to use the gym must complete an induction (provided free of charge) and complete a Health Commitment Statement. Classes must be booked in advance to avoid disappointment and will be subject to availability. New customers only. All users must have an Everyone Active card (available free from the centre) in order to activate the pass.
** The user will be able to attend the centre/facility as many times as they like in a day during the centres/facilities opening times. Use of facilities will depend on availability.
^ Class type and availability will vary depending on the centres timetable and bookings. Les Mills is available at participating centres, check the centres class timetables for full list of available classes.
^^ Swimming lessons are available at participating centres, availability will vary depending on space and existing bookings.
More details at Community Updates
Edited by a community support team member, 1 day ago
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7 Comments
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This is a wild shot hoping that someone here may be able to help me with this company!
My son and daughter has been going to their swim centre for the weekly lessons for years now and I have been paying by direct debit for them both. But for some strange reason, a 3rd direct debit appeared on my account last year and they started deducting money which I did not realise until earlier this year. When I realised what was happening, I went to the centre and complained, they could see the problem and asked me to cancel that direct debit so that no more money will be taken after that, which I did. And about the money they have already taken, they assured me that the manager will pick it up and give me a call or email to update me on the next process and resolve the problem - I was even happy with them crediting it as account credit as my kids still use their swimming facilities. BUT, the promises were not kept and I have had no responses at all to my complaint! I went there a few times again and received same response each time that manager will get back to me which never happened even after few months have passed now.
I am stuck now and don't know what I can do next as I could not find an escalation process, not even a corporate customer services phone number or email!! It is totally unfair that I am having to go through this stress for their mistake!!!
I am hoping that someone here may have some ideas for me on how I will be able to resolve the issue and get my money back!
The centre was Watford Woodside Leisure Centre!
Thank you in advance... (edited)
Letter sample from chatgpt to send to your centre
everyoneactive.com/enq…es/?_gl=1*j4xdyk*_up*MQ..*_ga*NjY1ODgwMzI3LjE3MTM3OTA4Mjk.*_ga_KBDL5QDXD8*MTcxMzc5MDgyOC4xLjEuMTcxMzc5MDg1Ny4wLjAuMA..
I found the above link to submit a complaint online
Dear Manager,
I am writing to formally address an ongoing issue regarding unauthorized direct debit payments that have been deducted from my bank account by your organization. Despite previous verbal assurances from your staff that this matter would be rectified, I have yet to see any resolution or receive any form of communication about the progress of my complaint.
To recap, I discovered earlier this year that a third direct debit had been set up without my authorization, leading to multiple unwarranted charges over several months. Upon noticing this, I visited your centre and spoke with your staff who acknowledged the error and advised me to cancel the direct debit, which I did immediately. At that time, it was agreed that the undue charges could be converted into a credit for my children’s ongoing swimming lessons, and that the manager would follow up with me to confirm and settle the matter. Unfortunately, despite multiple follow-up visits from my side, I have not been contacted by anyone with a resolution.
This situation has caused significant inconvenience and stress, compounded by a lack of clear communication and follow-through from your management team. As a loyal customer, it is disheartening to experience such oversight and poor customer service.
I am requesting a detailed statement reflecting all debits and credits pertaining to my account, a formal apology for the oversight and inconvenience caused, and immediate adjustment of my account to reflect the appropriate credits as previously discussed. Furthermore, I would appreciate being informed of the appropriate escalation process for customer complaints, as well as contact details for a higher-level or corporate customer service representative, should it be necessary to take this issue further.
Please respond to this letter at your earliest convenience. I expect a reply by [Date - usually two weeks from sending the letter], after which I will consider further actions which may include seeking legal advice or contacting consumer protection agencies.
Thank you for your attention to this urgent matter. I look forward to your prompt and positive response and hope we can resolve this issue swiftly.
Yours sincerely,
[Your Signature (if sending a hard copy)]
[Your Printed Name]
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Ensure to send this via a method that provides proof of delivery, such as registered mail or email with a read receipt. This will help you keep a record of your correspondence concerning this issue.