Probably site capacity issues - seeing blank Alerts Feed and no deals in Notifications

Posted 13th Nov 2023 (Posted 17 h, 3 m ago)

Occasionally I'm seeing both "Alerts feed" and "Manage alerts" are empty (but are repopulated on refresh)

And the Notifications dropdown only displays subscribed users (with no deals matching alerts).

Using Windows 10 and Firefox.

I'd imagine it is due to site optimisation/slow site/capacity issues as we near Christmas?

2 Comments

10 h, 45 m ago
Hi It looks like there's a little issue causing your "Alerts feed" and "Manage alerts" to appear empty now and then, but a quick refresh sorts things out. This could be due to how our system updates information. This might be connected to a delay in syncing up alerts and fetching data, and factors like site optimisation or peak-time traffic could be playing a role.

Please keep us posted if you notice it becoming more frequent. To help us understand better if the issue continues, could you let us know if this happens more often during specific times of the day? Your feedback is valuable for us to improve and fix these issues. Thank you
Author
1 m ago
Will do. I have seen it on two separate occasions now. The second time I commented above at the time of day I noticed it. Will add another comment if I see it again.