Same with Amazon too. I think it’s a peculiarity for Chinese sellers even when ‘fulfilled by Amazon’.
I've had a few bits n bobs from all around, I've noticed little notes tucked inside offering free stuff. On further investigation it's for a 5* review, give them one and they give you something, not sure what, maybe another product to 'review'? Maybe that's what's happening. It is a naughty way of getting reviews. Or maybe they just paid for a whole bunch of made up reviews from people with silly sounding names...
People who say footfall should be walked on like this mat
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My wife orders from here at times... pretty good
I've ordered quite a few times from here, and just received a big parcel the other day lol. Just make sure you check reviews and see what other people have written about sizing and fit etc. I'm a UK 14/16 and most of my clothes from Shein are Large size 12/14. I love mine and always get compliments on them. Obviously if your paying less than £10 for a dress then you can't expect it to be Next quality. I buy dresses for myself and my girls from here. You just need to check reviews and returns are free. Just expect around 2 weeks for shipping and if you're returning something to them then around 2 weeks for a refund that's it x
My wife ordered about 10 items. Sent them all back. Utter rubbish
Don't order more than you're prepared to lose! Returns have to be sent back to China, so you just end up keeping it even if it doesn't fit/is basically see-through
Have a look on YouTube - some of the videos are hilarious where people have ordered a size 16 and it’s come and is more a size 4 (fierce) (lol)
Shein sherpa-lined winter men's coat for £39.09 delivered using code @ Shein£39.09£45.9915% off Free P&P Free
Shein have up to 80% off sitewide plus free shipping on all orders. You can as always top this with an additional voucher ie “2020cm” for 25% off £120+, 20% off £70+ and 15% off £4… Read more
I have two teenage girls and they love Shein - never had a problem with them
I’m assuming this means you keep going back after each bad experience?
Surprised you had that experience. I’ve ordered about 100 items from them and only experienced that with the very occasional item. I recently just placed an order with a jumper, 5 pairs of socks, a pair of pyjamas and a dress and I paid £12. You seriously can’t be expecting the highest quality at those prices. I’d also argue that the clothes are good quality. I have items from them that I’ve had for years and not yet had any quality issues. However you need to read the reviews on items. I only tend to order items with good reviews including pictures so I can see what it looks like on.
Poundland.Daughter ordered some stuff. Quality was very poor even for price the second time.,.bad stitching, worn out material.Did get refund after quite a whole.
SHEIN Square Neck Pleated Cuff Applique Detail Flare Dress Without Belt £11.99 + £4 delivery @ SHEIN£15.99
I ordered this dress recently along with some other dresses. We have used this online retailer in the past and we are happy with the quality of the dresses so far. Note: Check th… Read more
If you want multiple items together then maybe order from here, otherwise you can find the same items on aliexpress etc for half the price just would have to order them individually compared to all together :)
Thanks everyone for your reviews (y) 🏻 (y) 🏻 (y) 🏻 willl give it a try when they have free shipping
Ive ordered lots ok for the money returns easy too and quick refund
I would not recommend! I bought UK 12-14, one ended up about a UK 8, the other was more like a UK18 (excited)
Read reviews, double-check sizing. I have ordered loads of times and always really happy with items received. Have returnee also and had instant refund. Really good company
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Black Friday Deals at Shein including Free Delivery
Various Offers including free delivery at Shein some of the offers are; 15% off everything 25% off orders over £65 £3 off first order
The clothes range from very good to awful. I suggest before you buy anything read the comments and look at the pictures in the reviews. The description is also good for checking the type of material and size guide (each item is different) Also a lot of people post videos on YouTube, you might be lucky and someone might have purchased it and reviewed it.
Up to 60% off which is very little and far between. Quality awful
Quality is terrible, worse than Primark I would say... Also, we got an item that came through with a small hole in. I discovered that it was £2.50 to return so haven't bothered...
don't touch them with a barge pole. shocking company. clothes nothing like the pictures.
I thought the sizing was small, took ages for delivery and quality was very poor. Was going to be a pain to return so ended up just giving my items away
My daughters have orderd recently, no problems. They read the reviews on the items as a guide to size. Delivery was around 7 days. I would say quality of Primark. I believe returns involves £3.50 ish being deducted from your refund. HTH
Yes I'm new and I have ordered from there before and haven't had any problems with that x
Call me cynical but, new user and first post? Apologies in advance if I’m wrong
I'll second those questions, I've seen things I like but unsure (y)
does any have any info on what this site is like? Quality of clothes ease of returns Clothes true to size thanks in advance
Daughter ordered from them and every item was rubbish! The quality was appalling and the goods not reflective of their photo. Avoid
I was thinking of buying from them but wasn't sure about the size chart, thanks for helping me out :)
Worst company ever. Sizes are all wrong, material isn’t much thicker than toilet paper (the bargain stuff) and customer service is shocking. If anyone has any good experience with buying from this lot, I’d be really interested to hear about it.
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How to Use Your Shein Voucher Code
Posted by Matthew Carrington
Browse the merchant pages at hotukdeals and select a Shein discount code for a fixed amount off or a generous discount on your next purchase. Once you have chosen a Shein promo code follow these steps to redeem it:
As you shop, put your purchases in your bag.
When ready, 'Check Your Bag' before heading to the secure checkout.
Log in to your account or register for one (needed to continue shopping and earn Shein points).
Select your delivery and payment options and enter your Shein discount code when prompted in the "Voucher Box".
Once your code has been applied, your basket total should be updated automatically.
Complete the checkout process.
Are Shein returns free?
Providing unwanted purchases are returned within 45 days of purchase and the printed 'returns' label is used, Shein returns are free.
Where was Shein founded?
The international fast-fashion brand Shein was founded in October 2008 in China and now has a business model that covers 220 countries and regions including the United Kingdom.
How do Shein points work?
Shein points are a way of saving money on your fashion and home purchases. Earn your first points by signing up to become a Shein member. Once you've created a profile and your membership has been verified you can go on to earn 1 Shein point for every £1 you spend. To have the point credited to your account you must log in and go to 'My Orders' before clicking on 'Confirm Delivery'. You can also earn points by reviewing Shein products and posting positive comments. Earn 10 points for each comment, 20 points if you post a picture and five bonus points if you comment on sizing. Every 100 points give you £1 off future shopping and you can use Shein points for up to 70% of the total purchase price. Shein points have short expiry dates of between seven days and three months so make sure to shop quickly before you lose them.
Where is Shein based?
Shein is based in China and is led by its CEO, Chris Xu.
Who does Shein ship through?
Shein has warehouses in America, Asia, Europe and the Middle East but almost without exception, its stock is produced in and shipped from China. Once products are in a UK warehouse they will be delivered by Royal Mail or courier.
Shein UK Deliveries
To keep prices down, Shein only offers two delivery options for addresses within the United Kingdom. Each order takes up to three days to process before it enters the shipping chain. Your delivery options are:
Purchases can take up to 14 days to arrive. Standard shipping costs £4 for orders up to £35 and free for orders above that amount.
Purchases should arrive within a week although this isn't guaranteed. This service costs £12 or is free for orders over £100.
If you are not totally happy with your Shein shopping you have up to 45 days from the date of purchase to make your returns. There are two ways of doing this. The first is to print off a Royal Mail return label. There is no cost for postage when using this. Alternatively, you can create your own label and pay for postage.
Refunds should be processed within 10 working days after which the money will be credited to your Shein wallet. You can use it from here to make further purchases or opt to withdraw it to your original payment method. Shipping costs are not refunded. All items returned must be unused or unworn, have their original tags and packaging and be in a saleable condition.
To make a return:
Sign in to your Shein account.
Click on the 'Start Returns' button.
Select the items from your order that you no longer want.
Fill in your reasons for returning and press 'Submit'.
Choose your returns method.
If selecting Post Office, print the return label and secure it to your package.
Take your parcel to your nearest Royal Mail drop-off point.
If you do not want to print off a label, write the return address on the package and post it at your own cost from a local Post Office.
It is always advisable to get and keep some proof of postage.
Paying for your Shein UK order
There is a good selection of payment methods for your Shein fashion order. These are designed to suit all budgets:
How to Contact Shein
There are only a limited number of ways to get in touch with Shein customer services. These are:
FAQs: An extensive list of questions is split into categories such as Orders, Deliveries and My Account. You should be able to find an answer here to most queries.
Live Chat: This should be available seven days a week from early morning to late evening but the option does not always appear to be live.
Create a ticket: Again this should be available on the 'Contact Us' page but is not always live.
Facebook: Click the live link to Facebook and leave a message. You should hear back within one working day.
Shein on Social Media
As well as using Facebook as a point of contact with its customers, Shein is also active on other social media sites. Its Facebook and Twitter pages have adverts, styling tips and money-saving offers while its Instagram pages show how Shein fashions can suit everybody. If you like creating mood boards to plan your next season's wardrobe, then Pinterest has lots of ideas. Are you dressing for a new job, going to a wedding, having a baby or heading off on holiday? If so, the Shein YouTube Channel is full of good ideas. Shein can also be found on Snapchat and TikTok.
The Shein App
If you love to shop and don't want to miss a fashion bargain wherever you are or whatever time it is, then download the Shein app from Apple Store or Google Play. Downloading the app delivers a lot of shopping bonuses such as:
Free delivery on orders over £24
Up to 80% off with special mobile-only Flash Deals
Shein sale alerts
Secure mobile ordering and paying
Live Chat option
A timeline feature to keep up with your friends' latest activities
Shein is an online fashion store with a business model that covers over 200 countries and regions around the globe. Founded and based in China, this e-commerce store is mainly focused on fashion for the young woman but also stocks men's and kids' fashions as well as products for every room of the home. Since its launch in 2008, it has operated with the philosophy that everybody should be able to afford the fashion they want. Shein takes catwalk designs and quickly converts them into wearable and affordable clothing, footwear and accessories.
The Product Ranges at Shein UK
From its warehouses in China, thousands of Shein online products from different ranges are shipped to warehouses around the world. The main Shein product ranges available in the United Kingdom are:
You'll find everything from a Shein bikini in an exotic print to an oversized T-shirt with humorous graphics or a glamorous evening dress to a new winter coat in the Shein women's clothing range. Browse by occasion such as Activewear, Workwear, Casual or Holiday or by shop by season such as Christmas. Filters include category, style (such as Boho and Elegant), colour, price, material and even sleeve length.
The Shein men clothing range covers outerwear and knitwear, sleepwear and swimwear. You can find mix and match clothing for men and women or dads and their sons. Or, search by occasion such as Preppy, Streetwork, Workwear and Casual.
Whether you have just welcomed a new addition to the family or have older kids who like to be ahead in the fashion stakes, Shein has all the kids clothing and accessories they need. Shop for basic casual and school wear or dress up them in special outfits just like mum and dad wear.
Shein believes everyone should celebrate their body, giving lots of fashion tips and advice on how to pick and coordinate styles that flatter. Choose whether to create a Sporty Casual look or make an Urban Impression. Or, get creative yourself and add new outfits to your wardrobe ready for the next season.
Shoes and Accessories
Any outfit needs the right shoes and accessories to complete the look so every department from women's to kids' has a wide choice of shoes, bags, jewellery and other accessories. There is definitely something here for every budget.
Beauty at Shein is all about looking your best. The department delivers a wide choice from basic toiletries and skincare to makeup designed to suit a range of skin tones.
Shopping the Shein way is fun with plenty of filters to lead you exactly to the products you want. Once you click on an item, it is easy to select your colour and size as well as read product reviews to help you make up your mind. Then, simply click through to your basket, check your purchases and complete your order. Shein is a fast-fashion clothing and home decor company that operates a similar business model to other online brands such as ASOS, boohoo and Missguided. When shopping with any of these brands, be sure to read reviews before making your final choice especially if you want advice about sizing.
The Shein Sale
While prices at Shein are very affordable right around the year, the website is always full of special offers and discounts. Look out for banners across the pages detailing discount codes and Flash Sales. Keep an eye on the flashing count-down banner so you don't miss out on a Flash Sale offer. You can also pick up discounts when you register your email or spend over a certain amount. Look out for Shein deals by clicking 'Up to 70% off' or similar offers on the menu bar. The Shein outlet is another place to pick up a bargain although this directs you to a European or US website rather than one dedicated to UK shoppers. When shopping here, be aware of more expensive delivery charges or even custom duties. Shein celebrates Black Friday and Cyber Monday in November with a bang offering discounts on virtually all of its stock as well as the chance to pick up free delivery vouchers. The best way to grab Shein deals, however, is to check in regularly at hotukdeals and pick up a Shein discount code UK.
Buying a Shein Gift Card
If your best friend has a birthday coming up, you don't know what to get your sister for Christmas or you just want to treat someone, then do it in style with a Shein Gift Card. Purchase your Shein Gift Card in just a few quick steps: