What’s the bet they lose it, and all outstanding stamps will be worthless next year bad company
Unfortunately, this deal has expired 17 February 2023.
*
2952°
Posted 16 August 2022
Arrange your parcel collection for free with Parcel Collect @ Royal Mail
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Chanchi32 Deal editor
Joined in 2013
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107,217
About this deal
This deal is expired. Here are some options that might interest you:
Royal Mail are offering free parcel collection for free from today 16/08 until the end of the year (think is usually 60p). Terms listed below.
Take the effort out of sending parcels
With Parcel Collect, we'll pick up your parcels from your home, safeplace or work. We'll even bring your labels too.
Using Parcel Collect is simple
Haven't bought your postage yet? Simply buy your postage and book your collection
Bought postage already or have a pre-paid return?
Book your collection online or via the Royal Mail app. Choose for us to bring your label*, or print one yourself. We'll collect.
Regularly selling online?
You can put all your orders from your online stores into your Click & Drop account and get your packages out the door in no time.
Send your sold items with ease
1.Register and integrate your online accounts
2. Buy your postage
3. Book a collection – we’ll even bring your labels too
FAQ's
1. Buy postage with Click & Drop either online or on the Royal Mail App. Or you can use a pre-paid label.
2. Select the items you wish to have collected and input the recipient and sender details
3.Once the items are in your basket, select the “Arrange collection” option
4. You can then add the collection details, select the day of your collection and proceed to checkout as normal
5.Either print your label and affix to your parcel, or choose our “Bring my label” service and we’ll bring your labels to you*
6. Your postie will call round to collect your parcel as part of his usual ‘round’
There’s no limit to the number of items you can have collected with Parcel Collect
Please ensure your item has a postage label affixed that you have purchased or received as a Returns label which is not the QR code.
You can arrange to leave your parcel(s) in your nominated Safeplace for collection.
Yes we can collect returns. If you’re using a pre-paid and printed label, when booking your collection for a Tracked Return item, please use the reference number on the label containing the retailer’s return address. Otherwise we can’t accept your item and you may still be charged.If you don’t have a pre-paid, printed label, you can buy postage and book a collection
Terms
Parcel Collect charged at £0.00 when you book online between 00:01 on 16.08.2022 and 23:59 on 17.02.2023. Promotion does not apply to customers with an Online Business Account.
Useful links
Parcel collect
Sending letters and parcels
Track an item
Return an item
Take the effort out of sending parcels
With Parcel Collect, we'll pick up your parcels from your home, safeplace or work. We'll even bring your labels too.
Using Parcel Collect is simple
Haven't bought your postage yet? Simply buy your postage and book your collection
Bought postage already or have a pre-paid return?
Book your collection online or via the Royal Mail app. Choose for us to bring your label*, or print one yourself. We'll collect.
Regularly selling online?
You can put all your orders from your online stores into your Click & Drop account and get your packages out the door in no time.
Send your sold items with ease
1.Register and integrate your online accounts
2. Buy your postage
3. Book a collection – we’ll even bring your labels too
FAQ's
Could I have more information on how to book a collection?
1. Buy postage with Click & Drop either online or on the Royal Mail App. Or you can use a pre-paid label.
2. Select the items you wish to have collected and input the recipient and sender details
3.Once the items are in your basket, select the “Arrange collection” option
4. You can then add the collection details, select the day of your collection and proceed to checkout as normal
5.Either print your label and affix to your parcel, or choose our “Bring my label” service and we’ll bring your labels to you*
6. Your postie will call round to collect your parcel as part of his usual ‘round’
Is there a limit to the number of parcels I can have collected?
There’s no limit to the number of items you can have collected with Parcel Collect
What label do I use?
Please ensure your item has a postage label affixed that you have purchased or received as a Returns label which is not the QR code.
If I’m not going to be in, can my parcel still be collected?
You can arrange to leave your parcel(s) in your nominated Safeplace for collection.
Can I arrange a collection for a return?
Yes we can collect returns. If you’re using a pre-paid and printed label, when booking your collection for a Tracked Return item, please use the reference number on the label containing the retailer’s return address. Otherwise we can’t accept your item and you may still be charged.If you don’t have a pre-paid, printed label, you can buy postage and book a collection
Terms
Parcel Collect charged at £0.00 when you book online between 00:01 on 16.08.2022 and 23:59 on 17.02.2023. Promotion does not apply to customers with an Online Business Account.
Useful links
Parcel collect
Sending letters and parcels
Track an item
Return an item
More details at Community Updates
The offer has been extended to 23:59 on 17.02.2023.
Edited by Chanchi32, 8 December 2022
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233 Comments
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To be fair I’ve sent 500+ packages by Royal Mail the last 3 years and they’ve never lost a single one. But fair enough maybe I’m an exception but I’ve not heard many complaints myself
Waited in all day for their collection with repeated email saying your collection is still happening; Never again,
Same with me the other day, then they lied about the address being inaccessible. They do this often, they are awful, I try and avoid
Unreliable service in my experience - multiple no-shows when supposed to collect Amazon packages. Easier to drop off at post office.
Replying to
I just left after 6 months and doesn’t surprise me half the posties don’t care about a collection as long as they get special and track delivered
Waste of time, I've tried this Royal mail collection before and few times no one turned up, no explanation nothing, also for a basic service no tracking at all. Come on, it's 2022..- The offer has been extended to 23:59 on 17.02.2023.
More workload for us. The thing with royal mail is they are trying to compete with the big boys and to be honest, they're 10 years too late I'm afraid. Absolute joke of a company with managers who don't give a toss about the employees.
Such an bad company now. I have a small business account with them and unless you send 1000+ tracked orders per year, they charge £5.25 for a tracked 48h vs £4.30 for anyone else to get the same service including free collection.
Essentially they're charging extortionate prices to small businesses to buffer their profits, which is totally wrong to sell the same service at two separate prices 😳 (edited)That's life. They don't charge small businesses more, they charge all businesses more. And not only RM. I work for a big organisation, pretty much all our contracts are considerably more than expensive than charging non businesses. My employer pays £30 per month for our Vodafone contracts. I have a better plan on my personal mobile and I only pay £6.
THB, posties would love to collect your parcel but it starts getting busier from September to after Christmas. Now that some offices have been through a delivery restructuring process Royal Mail have placed such a massive demand on what they expect from staff many of the older employees just can't handle it. They will walk for 5hrs on the streets but in the end everything else goes back to the office until the next day. This is one thing the CEO doesn't get, younger staff wanted to run round and maybe try and finish a bit early but mid to older staff struggle to complete these days. Some offices haven't been through the new revision yet, but they will understand when it happens.
Now what is Royal Mail doing to help staff? they are trying to change the T&C's by making staff start later with an aim to deliver letters and packets between 11am-5pm, yep, when it gets really hot in the summer! Not to mention that Royal Mail have been employing part-time staff for years knowing they have child commitments to collect from school at 3pm.
So far the posties have two mandates for strike action, first on pay where Royal Mail put up the price of a stamp you pay by over 10% this year to help push up that inflation and offered staff a 2% pay rise saying shareholders and top management are more important to take the rest of the profit. The second mandate for strike action is for changes to working practices where staff don't really want to start later and deliver in extreme temperatures, but they are also fighting against reduced sick pay, compulsory Sunday working, a stop to allowances for certain jobs in the business (which will cancel out the 2% pay rise for staff), oh, and Royal Mail want new entrants to be paid on a lower pay rate that existing staff - forever!
Please support your postie and don't blame them if they can't get round to collecting your parcel.
Repeatedly not collecting parcels in my office would result in official disciplinary, similar to not delivering tracked items or special deliveries. I can't see many people having issues with items not getting collected tbh. Not sure how this is enforced across the board but it has been a similar policy in several offices I've worked it.
Thanks for highlighting some of the issues around the dispute, a lot of lies and propaganda coming from the top of RM. Our office is barely functioning, at one point some folks only getting mail once per week, one officve I worked at I saw letter for a child's hospital appointment, one month late, as well as fines, bills, bank cards etc - people think its the posties but this is coming from the top.Our office worked very well before the 'revision' they've made all our rounds so big most are impossible to complete - this IMO is deliberate, the asset stripping types who are at the top are engineering a system that fails customers, so they can run to ofcom and ask for a reduction in mail delivery days.
It disgusts and saddens me as a postie, that the company prioritises a £10 ebay used sandwich toaster over your kids urgent hospital appointments, its truly awful. Our office is in disarray, everyone is really stressed, angry as are (very rightfully) our customers , I've seen fist fights, arguments, scuffles in recent months and my mental health has suffered too.
I'd like the public to be aware that your postie is not the one destroying the service, this is being done by CEO Simon Thompson, his ruthlessly profit seeking board and their greedy corrupt lying cronies. I hope people will support us going on strike, our wages have barely moved for years and the job is now brutally hard as well as more stressful than ever.
Funny how workers asking for their pay to keep up with inflation is a cause of inflation, but the CEOs, the boards and shareholders around the world making billions in profits is never mentioned, in the internet age their propaganda is less effective at manipulating an educated populace.
Add a day compared to dropping a parcel to Post office or Royal Mail delivery center. Special delivery won't be delivered next day as per T&C.
If we have a click and collect to complete, this will show on our PDA. If a label is required we also bring this with us when picking the parcel up.
Yes it's more work load, but it's usually part of the duty (ie area that we're already delivering too).
To be honest I don't get many, the odd few now and again.
Not to mention I think its currently limited to 5 collections per day so its not exactly too much extra to do. All these people moaning about it being unreliable - either their postman is completely stupid or there is another issue cos as long as the collection request is there on the PDA then its foolproof. Having said that I have gone to a door to collect one item only to be met with several more cos the customer has decided to add more to the collection - no big deal cos I just scan them as accepted back at the DO.
Wouldn't use these clowns if you paid me , rubbish company in my area.
I tried this, the driver didn't want to take my parcel just incase it got lost. I had to show him the leaflet and he called his supervisor. Came back only to say the same thing. No big deal but I just had to take it to a drip point local.
Although it’s a good option, bother the posties and post office are at loss because of it. Royal are just trying to pinch customers direct from the post office. As they are paid commission only so no wages, every transaction is needed. Posties also have to carry the boxes to their van and takes them alot longer. So Royal Mail are trying to get their posties to work harder and pinch customers direct from post office so only they are winning by increasing their bonuses. So support your local post office instead, otherwise we will have very few left and as all the banks are deciding to close it’s more important to save them.
Surely they are trying to pinch from Evri. If you were going to send via the post office you likely still will. But if you were doing Evri pickup now you might not
[deleted]The second it’s collected you will receive an email. Like the one below. They don’t provide a paper receipt, unfortunately
- looks like there is no option not to get an collection when you use the royal mail website now?
(Collection is included £0.00 with your selected service! and its already selected a date)
do they give you a receipt when they come collect it?Nah, you get sent an email that acts as proof of postage - If you arrange a RM collection through ebay does it automatically show on ebay when the item is collected and delivered ?
Trying to minimise my "lost" ebay items requiring a "recommended or else" full refund
It adds the tracking number to your Ebay sales and it confirms once it has been delivered. if you send untracked it simply updates once it has been delivered for parcels. 
I’ve never bought postage labels from the RM website so please forgive my lack of understanding.
I’ve sold 3 items on eBay (2 x large letter size and 1 x small parcel).
Ideally, I would like yes RM to collect (this time only - I feel guilty: I don’t want to add to the posties workload - but I fell down the stairs yesterday). I’m fine, but I’ll struggle to get to the post office.
Do I buy each label individually (3 separate transactions) and select collection for each or do I try to link the RM website with my eBay account and buy the three labels at once (even though they are different sizes)?
I usually buy postage from the post office - sorry clueless and thank you in advance for any help / tips.
The easiest way is to buy your postage through the eBay site (same prices as direct with Royal Mail). Buy each one individually and when you get to the print label screen there is a link to book the collection on the Royal Mail website. When you click the link all the parcel details will have been pre-filled automatically.
You can buy labels in bulk on eBay, but it doesn't generate the automatic pre-filled link to book the RM collection.- Wow really? For the rest of the year? That’s crazy. Poor posties
Yep. I'm picking up a few each day now 
Won’t be using Royal Mail while they think a 2% pay award is acceptable.Everyone in the country should stand behind striking workers. End off.
Most of your good conditions now come from unions. Compare your working conditions to countries like China and perhaps look into why you do get weekends off, sick pay or holiday pay.
Year after year these things are being taken away.
Pensions, paid breaks, salary that increases with inflation, changes to working hours, weekends etc.
If we keep going like we currently are, our Fire Service will be like deliveroo and our police service run by Uber.
Unions need power as the united strength of a work force is all workers have left to demand better pay, terms, h&s etc etc.
It baffles me that in this country so many people are now on the side of the stock market listed companies, more interested in executive pay and shareholder payouts.
And the idea that if people aren’t happy with pay they should leave…. Well that’s one option. But if you’ve done a job for years, worked hard and trained, then you should have the right to demand better. And unions provide that.
It’s not a race to the bottom. Or at least it shouldn’t be. But sadly to many in this country seem to be enabling it to be a race to the bottom.- These lot should focus more on delivering on time rather than collecting.
The Ceo is to blame not investing in staff replacements while paying himself a massive bonus 
Poor posties, my local fella is already walking with a limp and a knee brace.
Yes, but how’s the postman doing?- It's an absolute disgrace is this. We ha e enough on at the minute without this. My DO is constantly short staffed and we all have to do our own round plus other rounds and we get don't even get asked, it just gets plonked on our frame to take out. Royal mail needs a massive overhaul and some new managers who know what they're doing
Not just DOs mail centers as well we got so many useless managers 
Posties already got intolerable work loads so cold from me.
I've found it to be a very good/useful/reliable service that saves me a load of hassle. Whether boycotting it helps or hinders the Postie's I do not know? I guess in the long run they are just trying to grow the business and remain competitive, keeping people in work
In the last 6 months their pricing has become a lot more competitive, like now you can send a 10kg parcel tracked 48 £7.95 or signed for 48 for £7.05, pretty sure before these prices it was something over £10, they're now more in line with evri/hermes pricing and I'd opt for RM over evri/hermes all the time
No problem with the actual service but too often they are a no show when you arrange a parcel to be collected, I'd rather just take it to my local POReplying to
The Ceo has changed the opening times, the staff are as disappointed as the customers
Solidarity to all Posties- Nearest Post Office is so close. Will save the postie a job and take it myself
And this is why we are going on strike next week!
Ask them, How much profit did they make? During the pandemic?
They have imposed a 2 % pay rise the rise we put in hold during covid as we were ready to strike then but we put people first and carried on, then they offer 1.5 % if we rip up our terms and conditions, mandatory Sunday working, banking hours if we get back a bit early (most of us go early and don’t have our half hr break we have), then parcels will get out even later if we work to our actual time. Whilst everyone got rewarded for the pandemic we got £150 just recently what we have had to fight for! But this is the pay rise apparently we missed.
Royal Mail is a joke to work for! As as are management but that’s another story. (edited)- Delivery to North Wales is shocking.
Every time I use them - lost - I use Evri - which was Hermes - no issues after hundreds of parcels - It works on collections booked through the link on eBay too. I booked last night for a collection today and couldn't understand why it was free. Now I know
It's a brilliant offer if it really is on until the end of the year. I've used the service quite a lot already and have found it reliable. With the price of fuel I can't afford unnecessary trips to the Post Office (my nearest is a 10 mile round trip).
I've given up on eBay collection as for some reason it often doesn't work, and that's with various couriers. When going via Parcel2Go or direct with, say, RM, it'll be collected the next business day and never had an issue on probably 5k items over the yeas. The few I've done via eBay either didn't collect or they turned up 2 or 3 days later even tho it clearly states next biz day collection. Got into trouble with eBay for late deliveries despite ironically organising the collection thru them lol! Hence just organise separetly then upload the tracking. - Bit of a joke this service, often causes conflict, the amount of people who just don't bother getting their item ready was already pretty high, making it free is going to worsen this. Wouldn't mind but its when some customers get abusive because you won't (and absolutely cannot) wait there for 10 minutes to make up for their stupidity, or demand you call back at their convenience...They think 1,. they own you and 2. we walk around all day with one bag of mail, just NO, I'm not your skivvy, I have a life, I need to finish my job on time and other customers shouldn't have to get late or potentially no delivery because you're inconsiderate. No problem with folks who apologise that its not ready and just cop it, stuff happens, but there's no need to get abusive, make threats, set your dogs loose - those folks I refuse to deliver to, so they have to collect.You should take all the junk mail from all the good people you deliver to and post it to the ‘difficult’ ones (being careful so I don’t get my comment deleted)
Ah I know an even more reliable way of losing your parcel. Just put it in the bin!
Royal fail, I wouldn't touch them with yours.- This has been free for months with their Tracked parcels, they'll even bring you the label. Used it a few times, leave the parcel on the step and collected without issue.
Their Tracked 48 upto 2Kg service is cheaper than any of the other couriers if you need upto £100 insurance with the convenience of not needing to leave the house. 
Awful service. My local depot is only open for 1 hour a day, during working hours. If you miss a delivery it can be days sometimes weeks before you get your item.
Worst thing is they attribute the reduced hours to COVID and keeping everyone safe! Seriously, they must be the last company in the UK using the pandemic as an excuse for poor service.Write to the Ceo, he’s the one who has rubber stamped these opening times. The staff are the ones who take the flack when it’s nothing to do with them and disagree with the decision to reduce opening hours.- Anyone else noticed the price of tracked 24+48 have dropped by £1?
Replying to
I've been using evri and had one bad experience so decided to try royal mail.... that 1 parcel has gone missing. Great.
Probably a case of Royal Mail desperately looking for business now it seems Amazon are so aggressively delivering stuff themselves instead of using the post...
That's gotta hurt Royal Mail, surely they've been their biggest customer?Amazon depresses me. I unknowingly bought a box of Amazon brand hazelnuts last week. Won’t be long til we’re having to pay them to resurface our roads and water our gardens
The day after I organise two collections naturally…
You think this is bad for posties, wait and see if CEO gets his way and introduces "if you haven't got packaging don't worry, we'll bring that to your door and do it for you when we pick parcel up"- Wait in all day and risk going to the toilet to save 60p, no thanks