Unfortunately, this deal has expired 1 December 2022.
-118°
Posted 8 November 2022

Shell Energy Superfast Fibre Plus New Customers 18m contract (£71.97 Bill Credit + Claim a £110 Amazon Voucher) £436.77 @ Broadband Genie

£436.77
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How it works
You'll pay £4.95 upfront, then £23.99/month, but you'll get a £71.97 bill credit within two weeks, giving you three months free. Plus, you can claim a £110 Amazon voucher from Broadband Genie within four months.Factor both in and it's equivalent to £14.16/month over the 18-month contract.

Amazon Gift Card T&Cs:Amazon Gift Cards ("GCs") may be redeemed on the Amazon.co.uk website towards the purchase of eligible products listed in our online catalogue and sold by Amazon.co.uk or any other seller selling through Amazon.co.uk. GCs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. Amazon.co.uk is not responsible if a GC is lost, stolen, destroyed or used without permission. See amazon.co.uk/gc-…gal for complete terms and conditions. GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates.

Offer T&Cs

1. £110 Amazon.co.uk gift card for new customers with purchase of Superfast Fibre (35Mb) and Superfast Fibre Plus (63Mb) (including call packages) 25/10/2022 - 13/11/2022.

2. This offer is valid for standalone Superfast Fibre (35Mb) and Superfast Fibre Plus (63Mb) (including call packages). Purchases of Shell Fast Broadband (11Mb) or Shell Ultrafast products do not qualify.

3. Please use our tracker 24 hours after purchase to ensure your sale has been tracked correctly.

4. If your sale has not tracked correctly, you'll be prompted to complete a contact form so we can manually raise your sale. This process can take an average of 90 days from raising.

5. In the event your sale is not tracked, you must contact us within 12 months from the date of purchase in order to claim your gift. We are unable to honour reward claims made more than 12 months from the date of purchase.

6. This offer is valid for online purchases made through Broadband Genie only. It is not available for purchases via telephone or online chat. Plans purchased through other affiliate sites will also not qualify.

7. This offer is not valid for current or recent Shell Broadband customers. To qualify for this offer you cannot be a current Shell Broadband subscriber, and you must not have been a Shell Broadband subscriber for at least 12 consecutive months prior to registering for this offer.

8. After your sale has been approved and we have received payment from the provider, you will receive your voucher via email. This takes an average of 120 days from the date of broadband installation but can take longer depending on the provider.

9. Please ensure emails from no-reply@giftcloud.com are safe listed to prevent your voucher from going to spam or junk.

10. If you are using the web browser Safari, your sale may not track. Please use an alternative web browser to complete your purchase.

11. Broadband Genie holds the right to withdraw this offer if we believe that the terms of the offer are being abused in any way. Broadband Genie holds the right to ask for the web order reference that is sent via email after purchase to verify the sale.

12. The voucher will only be issued on approved sales by the provider. This offer may be withdrawn or amended at any time.

13. Customers who cancel their order before activation will not be eligible for a reward voucher.

14. This promotion cannot be combined with any other voucher, offer, cashback, discount or promotion code and may not be redeemed for cash. If this is used alongside another offer or discount you will not be eligible for the offer.

15. Only one gift card will be delivered per purchase.

16. Only one gift card will be delivered per person.

17. You must enter a valid email address to qualify. Data will be shared with a third party website in order to issue your voucher. We may also share your data with online review sites as part of the transaction process in order to continue to improve our customer experience.

18. By 'Signing up for promotional offers by emails' you are confirming that you are happy to receive information from Broadband Genie about our products and services. We are committed to maintaining your privacy and we will not pass your information on to any third party providers.

19. Please check the redemption instructions and terms and conditions of your Amazon.co.uk Gift Card when you receive it.

20. If you navigate away from the page during the sale process, we may not be able to track your sale and you will not qualify for your gift card.

What could prevent me from receiving my reward?

1. Cancelling your order

2. Clicking through to Shell from another affiliate site after signing up for the offer

3. Disabling cookies on your device or web browser.

4. Signing up as an existing Shell Broadband customer, or if it has been fewer than 12 consecutive months since you were a Shell Broadband customer.

5. Voucher going into your spam folder. Please ensure emails from no-reply@giftcloud.com are safe listed to prevent this from happening.

What happens once I've received my reward?

Once dispatched, you have 90 days to redeem your reward. We cannot re-issue expired vouchers.
Broadband Genie More details at

Community Updates
Edited by a community support team member, 8 November 2022
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12 Comments

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  1. g-diddy's avatar
    I've been with Shell Broadband twice, current contract with them is just coming to an end.
    They are as good as any other provider, the service has been reliable and speeds constant.
    Router is fine and get a signal throughout the house.
    Im a serial switcher and when a contact ends, will shop around for my next deal, not leaving them because they are bad.
  2. bakerchris's avatar
    Terrible customer service, just switched away, sometimes it's worth paying more unfortunately. The broadband is fine, but if you have a problem, prepare for ridiculous time wasting on phone/chat/email..... you've been warned 🫣 (edited)
    henripper's avatar
    I can second this motion
  3. Jay_Ma's avatar
    Author
    48636213_1.jpg



    48636213_1.jpg (edited)
  4. JHD007's avatar
    Hmm Energy company offering a broadband deal in the current climate

    May be a good deal but the fact it’s an energy provider will probably cast a cloud over the offer.
    beergut's avatar
    Not voted either way but screencap above says customer service scores "3.8 out of 10 (poor)".
  5. Crossbow's avatar
    Thanks op, but given the choice I would definitely go for a longstandating & well-established ISP like BT, Sky or VM & be wiiling to pay more.
    They have some very good deals too, with cashback, etc if one does the relevant searches on MSE & other comparison sites.
    Plus, if on certain Benefits, one can currently get some really good value for money Social Tariff rates moneysavingexpert.com/com…fs/ (edited)
  6. Original_Username_20's avatar
    Good deal. The only issue I had over the 12 months I was with them was getting the incorrectly charged returned but “not returned” router fee.

    Even then I complained by Resolver and it was dealt with quickly. They even gave me £30 compensation.
  7. Piotr_Kula's avatar
    Shell “Fibre”, such garbage  They just a reseller of open reach ADSL2. you get the same or better deal with PlusNet especially for the sh!3t speeds you will be getting from that any way. Shell Fibre 
  8. SharonDavis-a1782.97668's avatar
    Heard on radio earlier this week that Shell was voted worst broadband provider recently
  9. RealGeek's avatar
    Super rich energy companies have to provide free internet to their energy customer
  10. skgwho's avatar
    Does anyone know of any cheaper deals though? My Vodafone deal is about to end this month, but at £14/month, this is the cheapest one around.
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