Brand new ... just over six months old ... very good customer of Amazon up until then but they weren't interested; I prefer other places to shop now.
Man, thats a lot of juice to keep the crypto mining malware running.
Was that sold as a brand new phone? Amazon shouldn't really allow any marketplace seller to leave until at least 1 year has passed since the sale of their last brand new item, so they can hold the seller accountable for warranty purposes..
Amazon are no better ... I bought a phone a few years back from a third party seller on Amazon UK and it failed after six months - long story short, the third party seller had disappeared and Amazon wiped their hands of the problem, so I probably would have better off with AliExpress because at least I might have been given a chance at sending it back but with Amazon I was merely fobbed off.
There is honestly no point in engaging with him. I don't know why people do it. He's a known idiot with nothing useful to say 90% of the time.