Unfortunately, this deal has expired 20 December 2020.
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375°
Refreshed 3 years ago
Deliveroo Service Guarantee - Get your order within 45 minutes or £20 credit back (selected restaurants only)
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andrewworrall1
Joined in 2014
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About this deal
This deal is expired. Here are some options that might interest you:
Deliveroo Service Guarantee - Get your order within 45 minutes or £20 credit back
Terms and conditions
Offer available only with participating restaurants displaying the “Service Guarantee” tag. Time of delivery calculated from when order is placed to when customer receives a notification that their order is nearby. The £20 will be refunded in the form of credit issued via email within 72 hours and must be claimed within 14 days. Offer ends 20th December 2020. T&Cs and exclusions apply see foodscene.deliveroo.co.uk
More details at Community Updates
Edited by a community support team member, 13 November 2020
16 Comments
sorted byThis will result in drivers speeding around more and braking speed limits so they hit targets and do not get the sack making uk roads more unsafe for the public?
Can see the headlines now delivery driver kills family of 4 by speeding because they was 5 minutes from the 45 minute limit
You gotta watch a episode of teen titans go where they try EVERYTHING to get there pizza for free
OK deal for you city dwelling hipster dudes,
Probably neither. More likely Deliveroo will be paying for this. They'd have algorithmicly calculated restaurant delivery time and made sure they all usually deliver under 45 mins. Barely anyone will get a voucher.
Once and only once I got a delivery and it was not marked as delivered until the day after I received it. I wonder what Deliveroo would say if this service guarantee was available then?
Quite agree with this. I feel like the deliverers are the ones bearing the liability of this offer. Would have to know for sure if the delivery drivers were not getting penalised if there is a late order.
Never had one to me in 45 before normal takes 1 hour
How are people are going prove it has taken longer then 45? Can imagine some one times it and clock hits 46 minutes when they get there and want the 20 (edited)
I wish this was there when Deliveroo first launched in my area, always a shortage of drivers so everything was late. Now there's never a shortage, drivers have been saying it's been very quiet.
Deliveroo knows time of delivery as driver marks the food as delivered when they give it to you
Someone I know got a voucher the other day, their delivery was 3 minutes late
Sacked? That isn’t how it works
Sounds like I need to see this!