Jo Malone Deals

Jo Malone Deals & Discounts

0 hot deals
Book a FREE complimentary Hand and Arm Massage (20 mins) @ Jo Malone Store
370°
31/03/2018Expires on 31/03/2018Found 18th SepFound 18th Sep
Please join us at the Tasting Bar™ for a tailored scented experience with our compliments. To book an appointment please call or visit your nearest boutique . You can also book o… Read more

Original Poster

smarti1 h, 37 m ago

Went to the westfield whitecity store, waste of time! I was given water …Went to the westfield whitecity store, waste of time! I was given water and a 10 minute massage. No luxury or customer service. Definitely sounds like some stores offer a better service than others.


Hi Smarti, were you not given an opportunity to ask them for 20 minutes? You are right...it all sounds inconsistent. If you write to info@email.jomalone.co.uk you'll have the chance to voice your complaint.

Went to the westfield whitecity store, waste of time! I was given water and a 10 minute massage. No luxury or customer service. Definitely sounds like some stores offer a better service than others.

Original Poster

Hema75 h, 13 m ago

well worth it - I had one done as a walk in, in the summer. Loved it.


Hi Hema, That's lovely and positive feedback. Thank you. x

well worth it - I had one done as a walk in, in the summer. Loved it.

Original Poster

chuichi1 h, 56 m ago

Hi n15hu sorry just seeing your message now. No I didn't ask for the full …Hi n15hu sorry just seeing your message now. No I didn't ask for the full 20 minutes but the girl who gave me the massage was very nice, ensuring we choose a fragrance that's completely comfortable by me and she also gave me samples at the end.


Hi Chuichi, thank you for getting back to me. (There was no rush, come back to me anytime). I'm pleased there was still a pleasant andamicable service. I never like to see good people receive a unhappy service from my recommendation.
Play digital game in Jo Malone UK website and win a 100ml (£88.00) perfume for FREE with any purchase
19°Expired
Found 19th JunFound 19th Jun
I played the digital game and won a Basil & Neroli 100ml (worth £88.00) for free with any purchase. So I bought a handwash for £30.00. There is a lot of prizes along with the… Read more

I'm fed up I'm still waiting for my free candle. I only received the perfume I bought engraved and sent several emails complaining and messaged via the website. (Can't do live chat on mobile though) and no reply at all.

Have to say they have been good to, swapped out a perfume without much hassle as my oh wanted a different scent

sicklysweet

Really, it's been 3 orders oO1) wrong candle sent on one order 2) smashed … Really, it's been 3 orders oO1) wrong candle sent on one order 2) smashed perfume on another order 3) replacement order for smashed perfume replaced with candle in a totally random scent. Yep, the same as the candle I was wrongly sent before which just makes me laugh as I'd already told them I wasn't keen on the scent of mimosa and cardamom and wanted to swap the m&c candle for what I'd ordered (Basil & neroli) and customer services said no!Can't say I'm impressed with 12 day response time to emails and 10 minutes of being on hold when phoning them. I'm now waiting for my replacement handwash but it was delayed and only dispatched today X)Who knows if I'll ever get this elusive perfume. I'm starting to lose the will on this one.




Did you ever get it?

shinhwa

Cannot believe this happened to you, both orders went wrong and customer … Cannot believe this happened to you, both orders went wrong and customer service could not help.




Really, it's been 3 orders oO

1) wrong candle sent on one order
2) smashed perfume on another order
3) replacement order for smashed perfume replaced with candle in a totally random scent. Yep, the same as the candle I was wrongly sent before which just makes me laugh as I'd already told them I wasn't keen on the scent of mimosa and cardamom and wanted to swap the m&c candle for what I'd ordered (Basil & neroli) and customer services said no!

Can't say I'm impressed with 12 day response time to emails and 10 minutes of being on hold when phoning them.

I'm now waiting for my replacement handwash but it was delayed and only dispatched today X)

Who knows if I'll ever get this elusive perfume. I'm starting to lose the will on this one.
Edited by: "sicklysweet" 8th Jul

Original Poster

sicklysweet47 m ago

The replacement arrived today. They sent a candle instead of the perfume …The replacement arrived today. They sent a candle instead of the perfume oOI was then on hold for nearly 10 mins before getting through to customer services. I must say that this isn't what I expected from such a prestigious brand.


Cannot believe this happened to you, both orders went wrong and customer service could not help.
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HotUKDealsPromo
Jo malone 3 miniature(9ml Cologne or 15ml body creme) for free (worth 30GBP+) when you spend 100GBP online, today only!
-173°Expired
Found 6th Dec 2016Found 6th Dec 2016
Choose three Jo Malone London miniatures (each worth 10GBP) when you spend £100 or more. You may choose 3 from the following 6: 1. Wood Sage & Sea Salt Cologne 9ml 2. Mimos… Read more

Well I've given it heat... I was going to spend anyway so it's nice having a treat... thank you!

Not my idea of free...when you have to spend £100

Who to is Jo alone?
Basil & Neroli Cologne 100ml £43 @ Jo Malone
-29°Expired
Found 4th Nov 2016Found 4th Nov 2016
get 2 free samples per order too at the checkout free delivery included too

Original Poster

It was there before why expire?

I'd rather eat basil thanks

Great find just for £43

dont see this offer....only see 30ml for that price

30 ml is £43
Free Jo Malone perfume sample
83°Expired
Found 5th Sep 2015Found 5th Sep 2015
Sample from Jo Malone the wife loves this shop.... "Mists of honeyed, golden mimosa float above the spiciness of freshly crushed cardamom. Try our mesmerising new scent with a comp… Read more

Wish I had read the comments before I ordered

Shame it's only a card so don't think I'll bother.

"Fill in your details below and we will send you a complimentary Mimosa & Cardamom scented card.*"...
So you just getting a scented card?
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Free Jo Malone Wood Sage and Sea Salt 'scented card'
246°Expired
Found 9th Sep 2014Found 9th Sep 2014
Sadly not a proper 1.5ml sample as far as I can tell, but handy for fragrancing your undie drawer I guess ;o) "Escape the everyday along the windswept shore. Waves breaking white,… Read more

Tried but says no longer available :(:(:(

Sample received in the post today - smells divine. Thanks again. Love Jo Malone. I wear her Pomegranate Noir usually. Hope you received yours. :-)

Hi

Thanks a lot.

Thanks

Ordered - lovely!
Mountain Dew Energy 3 for £1 at Joblot
Expired
Found 18th Sep 2013Found 18th Sep 2013
Bargain for a fantastic drink 3 for £1, normally about £1.20 each

Watery coloured sweetened orange based drink, slightly short of fantastic I think. It is, after all not Irn Bru.

Mate the link for this deal is incorrect and you posted it in computer deals section, don't get why people adding heat

There's a kind of beauty in this failure.

Where as I don't think you have a Correct link
Free Xmas delivery on everything at Jo Malone London (perfumes, etc) - also free sample with each order
81°Expired
Found 15th Dec 2012Found 15th Dec 2012
The missus loves this stuff - comes beautifully gift wrapped at no extra cost. They do free delivery from time to time but v handy for Xmas.

Original Poster

Comes in a plain black box - I don't think it has any Jo Malone branding. Inside the box is your gift wrapped item. The packing materials used are scented so if she sniffs it she might guess!

I tend to get everything delivered to where I work.

Do you know what sort of packaging the parcel comes in? I want to order some cologne for my mum but we live at the same address so she's probably like to answer door to courier - does it have Jo Malone blazoned on it? Thanks