Unfortunately, this deal has expired 3 September 2023.
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Posted 12 June 2023

London Zoo / Whipsnade Zoo Universal Credit Tickets - £3 children / £5 adults @ ZSL London Zoo

£3£21.7086% off
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Chanchi32 Deal editor
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This offer is back. Reduced price tickets to London Zoo/ Whipsnade Zoo for £3 child and £5 adults. This is
available for those receiving Universal Credit, Working Tax Credit, Child Tax Credit, Employment and Support Allowance, Income Support or Jobseeker’s Allowance. Booking availability over the summer period from June until 3rd September.

Please note there are separate sites for London Zoo and Whipsnade zoo, so book at the site you want tickets for, links below

London Zoo tickets

Whipsnade Zoo tickets

Credit to for the heads up


Tickets from as little as £3 per person

  • Universal Credit tickets - We know how hard things are for many families on low incomes right now, and we want to do what we can to help.
  • We have made reduced price tickets to London Zoo available for those receiving Universal Credit, Working Tax Credit, Child Tax Credit, Employment and Support Allowance, Income Support or Jobseeker’s Allowance.
  • These tickets are only available to purchase online in advance, for up to six people per household (under 3’s go free and do not need to book – but must be accompanied by an adult with a booked ticket).
  • These tickets must be booked online in advance of your visit, as only full price tickets are available to buy at the gate.
  • If you can afford to spend a little bit more on your ticket, please consider adding a voluntary donation of £1 on tickets. These donations are crucial to our vital conservation work around the world protecting wildlife.
  • We allocate tickets flexibly based on how many overall visitors we expect. Keeping the zoo safe and fun for everyone is our priority, along with the welfare of our animals.
  • We may release additional Universal Credit tickets for sold-out dates closer to the day, so keep checking back.
  • If reduced price Universal Credit are unavailable for the date you select, please try another date. Only full price tickets are available to buy at the gate, so please do not travel to the zoo without a ticket even if you are eligible for reduced price entry.
  • What you need to bring For your group, you will need to bring one proof of benefit letter or with you to the zoo when you present your tickets(s) to our friendly staff at the admissions gate (this can be an electronic copy, for example logging in to your Universal Credit App to show us on arrival). You may alsobe asked to show Photographic ID.
  • Unfortunately, we won’t be able to accept reduced price tickets unless you are also able to show one of the above documents (per household) as proof of eligibility.
  • The Universal Credit tickets offer has proved very popular, so please be prepared to queue to enter the Zoo, especially at peak times like weekends and during school holidays. To minimise waiting time we recommend arriving later in the day, or choosing to visit at off-peak times


ZSL London Zoo More details at
Community Updates
Edited by Chanchi32, 13 June 2023
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81 Comments

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  1. ionuttd's avatar
    Whipsnade Zoo or London Zoo? That is the question... been to London Zoo years ago, don't remember much, have not been to Whipsnade Zoo before..
    Ree_25's avatar
    Visited Whipsnade a few years ago, it's huge - set across hundreds of acres of countryside. There's little bustops everywhere so you can get from one area to the other quicker if you don't fancy walking. There's plenty of animals, all which are grouped by continents based on where they're commonly found e.g. Europe, Africa etc.
    Oh and they also have animals roaming free, like wallabies and deer!
  2. DDP_DDP's avatar
    I have mixed feelings about this..
    On the one hand I think the zoo is actually exploiting people on universal credit
    And rinsing them of any little money they may have..
    the cost that will bear onto the parents at the extortionate restaurant (yes you can take lunch yourself)
    but kids want drinks and then maybe an ice cream etc etc…
    And once you have exited through the overpriced gift shop they will have rinsed you of every single farthing !
    I have no doubt the zoo is not doing this out of just pure kindness..
    It will get it’s money back for those reduced tickets some way somehow..
    Let’s hope the animals benefit from some of that cash too🤞 (edited)
    CynicalNurse's avatar
    You realise they're not conscripting people on UC to go? They're not going to send a lion to eat your face if you don't want or can't afford to go.

    Bearing in mind it's cheaper then one hour in a swimming pool I think it's a great offer if you can afford it.
  3. Redeyez22's avatar
    Everyone is entitled to a comfortable life in this world regardless of background or 'paying in', imo.

    There's poetic irony in the clamour for cheap party tickets to see caged, helpless animals, not all living a natural lifestyle but to someone else's beat. Bet the monkeys hate the elephants.

    Parks are free, loads of nature, loads of beaches in the hot weather - time is the most important 'spend' with your kids.
    smellyonion's avatar
    There is huge difference in the quality of zoos world wide unfortunately. Ones in the uk are actually pretty good.

    Contrary to belief, the wild is a brutal brutal place. Where animals starve to death, eat their children, suffer slow and painful deaths. Prey animals get eaten alive.

    Do you as a human long for a life in the wild hunting for your food? We are also predatory animals, that is our "natutal habitat" too. Because other animals are of a lower intelligence level, we think that the wild is their happy place when it certainly isn't ours!

    If I were a lion and someone gave me the option of fighting everyday to ensure survival, never know where your next meal is coming, waiting for a Competitor to overthrow me and kill my children and to die at half my life expectancy or live in a controlled habitat with those things protected. Which would you choose?

    Having said all of that, there are conditions where animals should just not be kept. Too small, not enough stimulation, and i get this argument. Circus animals are disgusting and some zoos horrific. But london zoo is alright. (edited)
  4. adamguest1985's avatar
    Fabulous. Thanks for sharing.

    The amount of people in these comments who have no clue about personal circumstances making judgements, and also seemingly unable to understand that many, many, working people are benefit recipients. 🤦🏻‍♂️ (edited)
    Apple's avatar
    One of the first thoughtful responses I have seen. Thanks Adam.

    I care for my mother who is Terminaly ill. I care without a wage 365 days a year. To put my mother in care would cost about £40k per year and after experiencing that world in the past I would never put a loved one on that situation.
    I can't earn a wage as a carer and I save the taxpayer tens of thousands each year as do millions of other unpaid carers in a similar situation to me.

    Those who call us "lazy and money grabbing" need a reality check. Let's hope their family members never have to go through the long and heart aching emotions of seeing a loved one slowly die in front you.

    I'm also Autistic, OCD and Agoraphobic. I've gone to the zoo a couple of times now and it is essential in my mental development to regain some sort of normality after three years of seclusion.

    I've paid into the system all my life as did all my family. Military and hero Firefighter family.
  5. cikki100's avatar
    We don't get universal credit and still can't afford the entrance fees
    sparklehedgehog's avatar
    This!
  6. mecheekymonkey's avatar
    Ah first world luxuries. Seeing animals behind a reinforced glass panel, as oppose to having them run wild in your backyard snatching your kid away in their jaw
  7. sparklehedgehog's avatar
    UNBELIEVABLE!
    masekwm's avatar
    What's unbelievable
  8. davej1710's avatar
    Went to Whipsnade Zoo a couple of weeks ago during half term with my 13 Yr old daughter. It's in the middle of nowhere so needs a car really to get there. Pretty empty relative to it's size, but expensive to get into (this offer excluded) & food very expensive. Fish & chips x2 (very small & stingy portion sizes) plus garlic bread (only 2 slices) plus coleslaw pot (no drinks) cost over £30. Ice-cream with flake £4.60 etc. Can take your own food & plenty of picnic spaces for a cheap alternative.
    Worth it for the offer price if you have a car, & take your own packed lunch. Take good walking footwear as there's a load of walking to do, however we saw loads of cars driving & parking inside (may cost extra) so worth checking out doing that if you're not a fan of walking.
    soapqueen040's avatar
    My friend went a few weeks ago & took her car in, cost her £25!!
  9. mishri.kern's avatar
    Does everyone in the household need to be getting UC or can just one person be getting it to cover the rest of the household? 
    Daves_mate's avatar
    So technically, could I bring my parents with me even though we aren't actually the same household?
  10. JohnPaulGeorgeRingo's avatar
    Excellent deal. Everyone should be have the opportunity to visit these places
  11. maverick08's avatar
    I better quit my job and get on the dole, this seems to be much more rewarding than working
    deeperthought's avatar
    Nice, all gratis of the tax payer.
  12. kimhowgill's avatar
    Thank you so much for this, I've booked for bank holiday Monday in August.
  13. almantasrakeckas's avatar
    London Zoo was such a disappointment. Very little to see compared to many other zoos in UK or other counties.
    ArcaneSim's avatar
    I agree, went there once and don’t intend to go back. I prefer Colchester one (which also allowed to use Tesco vouchers against entrance fee)
  14. rjmartinuk's avatar
    [deleted]
    masekwm's avatar
    - Many people who work full time can claim UC, if you have children, the people supporting their education are likely claiming it.

    40% of claimants work whilst claiming UC
  15. Ciderman's avatar
    Be warned the link takes you to London Zoo tickets by default. You need to switch to Whipsnade if desired. I just got myself London tickets by mistake
    Mysticaltopaz24's avatar
    can you assist pls
  16. paul.martinOUp's avatar
    Brilliant Rollseyes 👏
  17. AD77VK's avatar
    Thanks OP, great deal

    London Zoo suffered a lot during covid. Hopefully, people can afford an extra £1 per ticket for donation.
  18. metalliclynx's avatar
    Thank you so much for sharing. My partners birthday is coming up in July so this will be a fantastic surprise for her and my daughter
  19. maguirre's avatar
    50364496-sLUj8.jpg
  20. Twitty's avatar
    Is a carer allowed to be accompanied at the same rate too?
    adamguest1985's avatar
    You can book six reduced tickets, so long as one person in the household is eligible. Hope that helps.

    "For your group, you will need to bring one proof with you to the zoo when you present your tickets"

    "Unfortunately, we won’t be able to accept reduced price tickets unless you are also able to show one of the above documents (per household) as proof of eligibility."
  21. crysta1's avatar
    Anyone know if there's 2 for 1 for ppl paying full price?
    nydare's avatar
    National rail have the 2 for 1
  22. zoejanexxx's avatar
    My partner- she has all the proofs in her name, I would like to take our 2 kids but she wouldn’t wanna come. I am a guy and the proofs would be in my partners female name . Do you guys think this will be accepted
    adamguest1985's avatar
    If they check your proofs at the gate, you'll likely be turned away as they're not in your name.

    Take something which shows you're both living at the same address and you might be okay?

    Easiest thing would be to ring the zoo and ask. (edited)
  23. Daniel789's avatar
    Thanks OP, have sent to my ex wife who doesn't work and gets benefits, perhaps she can take my son because I won't be paying full price that's for sure.
  24. freedeals21's avatar
    I presume tax free childcare is not a benefit covered by this?
  25. snowqueen's avatar
    Bluelight discount at these too
  26. Angel101's avatar
    Thank u booked
  27. alanrp123's avatar
    Why is this not available for state pensioners??
  28. K0YS's avatar
    My UC account just has me and my partner named on it. How will my older children get in with us?
    bhunterno1's avatar
    Maximum 6 tickets per household
  29. steb's avatar
    Is there any attractions up north (Manchester) area ?? 😁😁
  30. KapilPaul's avatar
    is this the same link for wipsnade?
  31. ionuttd's avatar
    Been to Whipsnade Zoo yesterday Sunday 18th of June, awesome time, highly enjoyed it. The Zoo is massive. FYI if you want to bring your car inside zoo is £25 per car but they offer free parking and can walk -which we did. Been asked at the ticket office a proof of eligibility -showed a UC payment letter and proof of ID, all went very smooth.
    Highly recommend if you can go
    ionuttd's avatar
    Thanks OP, wouldn't be aware if it weren't for this,kids highly enjoyed it
  32. tazbegum03's avatar
    Just wanted to know. Just logging in to the website and showing the tax credit payments is that enough? We’d like to go tomorrow.
  33. Yarecco's avatar
    It pays to be poor in UK
  34. janiex's avatar
    Has anyone been? Did you have to show ID? I don’t have any to show because I don’t drive. I will have my award letter but no photo ID
    tazbegum03's avatar
    I posted earlier with regards to this. Anyways took the punt and went with the family equipped with my proof. But all they asked me was the name I booked the tickets in and that was that. We were all let in. Total 6 + baby. Just got back. Had a lovely day. Not much to see there like in the past and certainly wouldn’t dream of paying full price!
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