Maybe a new battery? Maybe needs a hammer putting through it
Thanks for reading and hopefully someone can help. Cheers! ","comment":[{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50906137","author":{"@type":"Person","name":"KodaBear"},"datePublished":"2023-09-02T11:31:45.000Z","text":"Is it still under warranty? If so I would just send it straight off for repair rather than trying to mess around with it for too long.
I don't think battery would be the issue. If the battery was acting up it should still start up when plugged in to the power supply.
Is the any more information about it not switching on? Was it working fine the last time it was on and then just didn't come back on? Or were there early warning signs, or odd behaviour before or during the point where it broke? Finally, are there any signs of life right now? (Power lights, charging lights, sounds, or output when connected to an external display for example)"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50910733","author":{"@type":"Person","name":"E_T_C"},"datePublished":"2023-09-03T08:32:01.000Z","text":"If the battery is charged I think the steps are, remove the mains charger from the Chromebook, then Press and hold the power button and refresh button for 10 seconds. (The refresh button is the 3/4 circle with an arrow key above keys 3,4 on the top row). Then plug the charger back in, if no power lights are shown try the above process again. If you get a light try to boot the Chromebook.
Hope that is some help, if not it may have been hit with a power surge as it failed when it was charging "},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50910795","author":{"@type":"Person","name":"E_T_C"},"datePublished":"2023-09-03T08:44:09.000Z","text":"The only other option is if you have another charger that you could try just in case the one you have is causing some type of issue (long shot)."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51000061","author":{"@type":"Person","name":"morgie"},"datePublished":"2023-09-16T18:19:57.000Z","text":" - how's it going, any update?"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50906183","author":{"@type":"Person","name":"Corner_taken_quickly"},"datePublished":"2023-09-02T11:40:23.000Z","text":"No warranty, its about 3 yr old. She was just watching YouTube when it just died, power supply was in at the time, so had plenty of charge. Right now, when plugged in, the little light is solid white. That's about all the life I can get out of it"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50908837","author":{"@type":"Person","name":"morgie"},"datePublished":"2023-09-02T19:49:03.000Z","text":"Sounds like it's taking a charge still which is a good sign.
Does it have a light in the power button or next to it that would usually be lit when it's on? Assuming this doesn't show any signs of life when you do try and turn it on(?)
Small chance (realted to the above question) that it could more be a problem with the screen(?) Do you have a dock/USB C hub with HDMI output on it that you can use to test with an external monitor?"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50910490","author":{"@type":"Person","name":"Corner_taken_quickly"},"datePublished":"2023-09-03T07:40:01.000Z","text":"I don't have the right connection to hook up to a monitor. No light on the keys. Only the solid white light nxt to charging port when connected. When pressing refresh & power together, that light does flash, that's all the life I seem to get. No other lights and no sounds."}],"commentCount":17,"interactionStatistic":6,"articleSection":"Ask"}