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Posted 30th Dec 2021
The t+c's say you can only redeem Airtime Rewards credit with Lebara pay as you go, not monthly contracts - but was just wondering if anyone has ignored this and tried to apply the credit on a Lebara monthly rolling contracts with any success?
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    Easier option - choose Virgin Mobile as the network, choose the pay monthly option within that. Then once a month, you will be able to withdraw the money to the card registered on your Airtime account in increments of £10. I have a reminder for the 1st of every month to redeem the balance if it has crossed £10. I see the credit on my card account within 2-3 working days. (edited)
  2. Avatar
    You can still top-up, using Lebara pay-as-you-go.

    You'll receive an SMS with a voucher code, advising you to call 1345.

    This is wrong! The number to call for Lebara top-ups is *#1345*

    Regardless, you don't have to call. You can simply copy the voucher code number and enter into the "Top Up" menu of the My Lebara app.47400241-ytQHA.jpg
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    bozo00731/12/2021 07:55

    Easier option - choose Virgin Mobile as the network, choose the pay …Easier option - choose Virgin Mobile as the network, choose the pay monthly option within that. Then once a month, you will be able to withdraw the money to the card registered on your Airtime account in increments of £10. I have a reminder for the 1st of every month to redeem the balance if it has crossed £10. I see the credit on my card account within 2-3 working days.


    Sure enough, changed network to Virgin monthly and the option to withdraw to card was right there. Great spot!
  4. Avatar
    Yes and no.
  5. Avatar
    I managed to redeem £10 credit via live chat, but I think it might be only be able to be used for out-of-contract charges (additional data etc)
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    bozo00731/12/2021 07:55

    Easier option - choose Virgin Mobile as the network, choose the pay …Easier option - choose Virgin Mobile as the network, choose the pay monthly option within that. Then once a month, you will be able to withdraw the money to the card registered on your Airtime account in increments of £10. I have a reminder for the 1st of every month to redeem the balance if it has crossed £10. I see the credit on my card account within 2-3 working days.


    Why would Airtime let you withdraw your credit to your card instead of to your Virgin Mobile phone bill? Is it a glitch?
  7. Avatar
    kestrelcampbell31/12/2021 11:26

    Why would Airtime let you withdraw your credit to your card instead of to …Why would Airtime let you withdraw your credit to your card instead of to your Virgin Mobile phone bill? Is it a glitch?


    Let's focus on the outcome please. I hope you aren't one of those who calls a retailer to confirm a price glitch
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    bozo00731/12/2021 12:18

    Let's focus on the outcome please. I hope you aren't one of those who …Let's focus on the outcome please. I hope you aren't one of those who calls a retailer to confirm a price glitch


    Lol, no
  9. Avatar
    Is there a restriction on how often you can redeem to card or airtime? My last successful redemption (to airtime - not had one work to card yet) was 6th December 2021. I have tried a few times in December and January to redeem again, to airtime and also to different cards in my airtime wallet. It looks like it has worked, the available balance shown in the app is reduced by the amount I requested to redeem but within the hour I can see that the redemption request has failed and the balance returned to it's previous amount. (edited)
  10. Avatar
    bozo00731/12/2021 07:55

    Easier option - choose Virgin Mobile as the network, choose the pay …Easier option - choose Virgin Mobile as the network, choose the pay monthly option within that. Then once a month, you will be able to withdraw the money to the card registered on your Airtime account in increments of £10. I have a reminder for the 1st of every month to redeem the balance if it has crossed £10. I see the credit on my card account within 2-3 working days.


    Hi, hope you don't mind me resurrecting an old thread, but I've just tried to sign up to Airtime Rewards today, hoping to use your tip (I'm on a Lebara monthly contract), but they don't seem to list Virgin Mobile anymore. Is there another workaround that you're aware of please? I may uninstall the app if not, but It'd be a shame to miss out. Thanks
  11. Avatar
    justinionn07/05/2022 09:42

    You can still top-up, using Lebara pay-as-you-go.You'll receive an SMS …You can still top-up, using Lebara pay-as-you-go.You'll receive an SMS with a voucher code, advising you to call 1345.This is wrong! The number to call for Lebara top-ups is *#1345*Regardless, you don't have to call. You can simply copy the voucher code number and enter into the "Top Up" menu of the My Lebara app.[Image]


    To add on if you would like to add this balance to a pay as you go bundle you could send the below for the £5

    SMS R1 to 38885
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    Doing that changes whatever bundle you're currently on! If you're on a deal bundle, texting that code will change you to a regular bundle.

    Best to leave the credit sitting there, to use for one-off add-ons (in case you ever run out of data, or whatever).
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