I wouldn't get on a plane during these times if first class was free!
I've had no end of issues with them so far - due to Covid I wished to change my dates from May 2020 (in hindsight should have taken the option to accept a cancellation voucher and argue about it 12m later when it expired) - it took me a long call to get them to admit that their own website said that any type of booking (even the moist basic) could be changed for free to another date so long as the price was the same (and I was lucky enough to find another date where it was). As it was I had to accept 8 vouchers for all the seat bookings, and meal options, but seeing as you could only use 3 vouchers per booking they were pretty useless. After 5 months they allowed me to 'cash' them in as they yet again changed their rules. Trouble is the dates I want are Nov 2021, and those aren't out even now, so I had to change to Feb 2021, and hope they'll allow me to change again in 3-4 weeks when all of Nov 2021 comes up on the system. Now I notice that whilst Virgin Atlantic flights are included as options on AF site, the ones I see on VA website aren't coming up on AF website for the same journey and dates etc.
Been flying with them for the past 10 years at least few times a year, not had any major issues, a few delayed flights, but never missed a connection with them. Food is ok and service is also OK.
Couldn't pay me enough to board an Air France flight. Their time keeping and customer service is shocking.