Posted 23 June 2021

How is Zen.auto as a car leasing company?

Intending to lease a car through them - my first lease and checking if anyone here has had dealings with them - positive or negative?
I’ve checked on Trustpilot and the reviews are generally good.
Anything specific I should look out for?
Thanks!
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  1. accidentus's avatar
    I’ve recently got my car through them

    They are splendid and care about the experience with the customer.

    My first one had some issues- they sent it back to the dealer and hooked me up with a big size rental while the dealer sorted out another car

    Excellent experience overall -real people to talk to every time
  2. Bob24601's avatar
    Ive got a company car through Zenith. Zen.auto is their personal leasing site.

    I did have quite a bit of delay in getting my car, but that was because it was a new model and the pandemic etc.

    Other than the delay they were quite good, although the paperwork said the car should be spotless inside and out, but was muddy on the outside due to delivery, no idea why they should say it be spotless and clean outside (I didnt fuss about it, just seemed strange)
  3. kilmac's avatar
    My car is through Zen Auto. All going well. Had an issue where we changed the colour during the order process which wasn’t recorded so they tried to deliver the wrong colour. All got sorted though and loving the car!
  4. dush_yant's avatar
    Author
    Thanks all
    How is delivery? They deliver at home or do you get the option to collect at the local dealer?
  5. jase.2's avatar
    id be more concerned about who the finance provider is than what the broker is like as once the car is delivered your left with the finance company - if its Lex Autolease do not go near it, check out trustpilot to see how grim they are
  6. accidentus's avatar
    dush_yant23/06/2021 20:57

    Thanks allHow is delivery? They deliver at home or do you get the option …Thanks allHow is delivery? They deliver at home or do you get the option to collect at the local dealer?


    Mine was delivered to the door
  7. accidentus's avatar
    jase.223/06/2021 23:44

    id be more concerned about who the finance provider is than what the …id be more concerned about who the finance provider is than what the broker is like as once the car is delivered your left with the finance company - if its Lex Autolease do not go near it, check out trustpilot to see how grim they are


    Agree to this comment - in Zen’s case they directly finance the cars
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