This deal expires on 17 April 2024 at 22:59
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135°
Posted 25 March 2024
Hyperoptic broadband + £50 Gift card - 150Mb - £22pm | 500Mb - £25pm Or 1Gig Hyperfast - £30pm /24m - with code (Selected Areas)
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sajidtg
Joined in 2010
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About this deal
£50 Amazon / John Lewis or M&S gift card.
More details at
Hyperoptic has currently Get £25 when you order a 12 or 24 month package, plus £25 for referrer campaign, if you want to use it you can do so from this .
Community Updates
Edited by a community support team member, 25 March 2024
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34 Comments
sorted byComplaints include (this is just a selection!)
Missed the install date by weeks (then refused to honour the OFCOM policy on offering a payment to customers when this happens - insisting they missed the “activation date, not the install date”!)
Messed up my wall during install, leaving a big hole in the wall
Moved the goalposts on price (having only ended up taking to them after seeing a price on here, which they eventually refused to honour)
Support is practically Non-existent (I’m talking DAYS to get a response - what use is that when you have no internet?). You can spend HOURS on the telephone getting nowhere, except getting more and more frustrated as you get cut off (again).
Arrogant and rude customer service (not in the UK).
Tried to charge me £170 for a £20 3G hub that I didn’t want and had sent back to them
I made a similar comment to this one on a third party website and one of their employees replied to my anonymous account and included my real name. I reported them to the site, who agreed it was a breech of personal data and deleted the comment. Hyperoptic then thought it amusing to repost the comment/my name in another comment.
So hands up … who wants to use an ISP that will gladly dox you and deanonymise you on websites you visit? Will leave a big gaping hole in your wall? Will advertise deals and not honour them? Will take DAYS to respond to any issues. Will try and charge you for equipment you’ve returned? ETC…
Trust me. Avoid this company like the plague.
Been with them for about 10 year now and have been great. Glad I'm not stuck with the openreach network.
I would like to use TCB, but the TCB link does not take you to the amazon/JL voucher page, but the code does work or should work.
Additionally, using the code would disregard the cashback.
Is it worth trying it with the TCB link then later haggling with Hyper over the amazon/jl voucher?
Works out cheaper per effective month than this deal (edited)