Worst mattress I never had. I don’t know where all this great reviews online come from. I am waiting for it to be collected back. Extremely soft to the point that it’s hard to move around in bed or to get up. If you move close to the border of the mattress there is a high risk you end up in the floor as this is so soft that the borders give up when you roll to them. Awful, we were looking forward for it but both hate it. It’s also too hot, making us sweat during the night (I never ever had this problem I always get cold but the material doesn’t seem to breathe at all). When you open the mattress to check the foams they seem made of cheap material and nothing special about them just a bit of memory foam feeling in one of them. Also the £62 pillows are horrible, they sell them as customisable as you can take off layers if you think they are too high but the thing is that even with the 3 layers that they come with they are extremely thin!! And their overall area is huge which at least you have a huge head is totally useless. Also the delivery gave us a 2 hours window or so but it arrived many hours late in the evening so we had to wait all day for it at home. I would avoid.
We needed a mattress in a hurry, and I ordered one 10 days ago when there was only 30% off. I emailed them when I saw the 40% off code on their website, and they immediately agreed to refund the extra 10%. We already had an Emma mattress, and the new one is for our son. We are happy with the one we have.
If anyone has a refer a friend code could you please PM me it.
Yep Eve done the same on Ebay shopp incresaesd price by £140 for double... ready to reduce it down to original price in the 'SALE'
I've got one of these. It's great. I'm a side sleeper too. I've not noticed any lingering smell either.
honestly just try it, tried a few of them and can’t get away with any, but Emma us the better if the bunch, it’s really a personal thing worth trying but for me a traditional one is much better. As above preferred the Emma on but traditional is better. Nectar dipped more than the others and we had a real job getting them to take it back after lockdown. They didn’t have anyone to collect it. Emma were great on collecting, though once they “forgot to give us a refund, their words not mine. As for the deal their discounts range from 25% to 38%, really just goes round and around.
How does this compare to the nectar mattress?I’ve seen a deal for the nectar king size mattress on eBay for £319 free delivery.
Emma Mattress : 36% discount is slightly better than the Black Friday 35% (+ 4.55% QuidCo)
You can get the double at John Lewis for £395 - it's the same as after applying the discount on the Emma website.
Yeah very surprised this has gone hot. Rarely see these without 25%-30% off, and have seen as much as 40% off myself. I'm waiting for Black Friday!
They did this last year, and then they went and did 50% SALE plus enhanced Topcashback literally 2 weeks later for Black Friday. Definitely worth waiting until Black Friday or NY sales if you are not in a hurry, as they regularly go all the way up to 50% Off throughout the year.
Three Simbas here all did the same. Memory foam not great if you sleep and don't move much. Removal firm confirmed as much and recommended the Premier Inn mattress. They were full time working just collecting hybrid mattresses!
Can categorically say this is untrue I have a Simba abs it’s perfect
Managed to order a mattress under this deal at 15:00 today - happy days.
I think its finished. Just asked Emma chat/support and its ended. i just posted a 31% discount deal for the Hybrid if anyone needs.
Hi, do you know when this deal expires?
I think that was my issue - I am a side sleeper or side/front sort of in the recovery position like first aid lol! And my back/hips were getting completely misaligned - it caused real sudden back ache during the days.
Sorry guys, mods won’t delete this one because its a different voucher code with different expiry terms. Please redirect to https://www.hotukdeals.com/vouchers/emma-mattress-etc-36… Read more
Thanks for this , been wanting a new mattress for a while but me and the misses sit on the bed to watch TV then get in it to sleep so I don't think this is for me
Hmm. They are well reviewed in Which? and they test loads of mattresses.
Based on this deal I've ordered a couple of pillows and they're the worst ever, filled in the return form after 1 night, not sure how they justify the price as they feel so cheap.
These mattresses seem to rely on reviews from people who haven't never really enjoyed a quality mattress. Generic rubbish with very little craftsmanship. Get a proper sprung mattress, you'll thank yourself. If you're on a budget, check IKEA.
I have this mattress, it’s shockingly poor (on my 3rd replacement) customer service has been great but I’ve figured out the trouble is if you lay in the bed other than to sleep (I watch tv) it foams a dip and will only go away when the bed has been given some time for it to undip - so this means a painful nights sleep! I am by no means the heaviest person on this planet. Unfortunately I am out of the 200 days trail and was hoping the problem would fix itself. It doesnt. The price above was around the same when they did 50% for NHS workers not long ago (and is around the same all year tbf)
Emma Original Mattress - 35% off with code at Emma Mattress
Emma Mattresses are doing a 5 day sale, ending Monday, offering 40% off everything. There is also a discount code QUICK41 that will give a little extra bump up to a 41% discount, w… Read more
Got my single but the sides are so slopey unless ur bang in the middle you'll roll off the sides
John lewis £197
Thanks! Just brought through work vouchers so cheaper deal than getting it direct (y)
LIGHTNING40 or NIKI40 works
Worst mattress I never had. I don’t know where all thesegreat reviews online come from. I am waiting for it to be collected back. Extremely soft to the point that it’s hard to move around in bed or to get up. If you move close to the border of the mattress there is a high risk you end up in the floor as this is so soft that the borders give up when you roll to them. Awful, we were looking forward for it but both hate it. It’s also too hot, making us sweat during the night (I never ever had this problem I always get cold but the material doesn’t seem to breathe at all). When you open the mattress to check the foams they seem made of cheap material and nothing special about them just a bit of memory foam feeling in one of them. Also the £62 pillows are horrible, they sell them as customisable as you can take off layers if you think they are too high but the thing is that even with the 3 layers that they come with they are extremely thin!! And their overall area is huge which at least you have a huge head is totally useless. Also the delivery gave us a 2 hours window or so but it arrived many hours late in the evening so we had to wait all day for it at home. I would avoid.
Emma original mattress, double: Was £529, now £343.85 @ Emma Mattress£343.85 Free P&P Free
Emma original mattress, double: Was £529, now £343.85
Just ordered the Emma hybrid renewed on eBay. Double came to £194. I know some people don’t like Renewed mattresses but when the outer layer etc is changed then not sure what the problem would be. Bargain.
If anyone has a refer a friend code could you please PM me it.
Just ordered with 35% discount double and pillow was around £400 fingers crossed its good cba with returning etc hopefully good reviews and the awards are true.
Are these better than the Eve mattress?
Amazon have them on offer too at same price, just ordered one for my Son from Amazon as Emma won't send to a different address than the Bill payer. Great price Great Mattress so very happy 😁
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Black Friday Sale - 35% off whole site @ Emma Mattress
I've been waiting the last few days for Emma to reveal to reveal their sale and I'm not disappointed, with them giving 25% off and a chance to win your money back as well. There's… Read more
Was working last night but I didn't check out thinking I'd have time to choose between king and double. Costly decision
Hello41 stopped working as of today
Thanks for this. ordered the hybrid mattres last night and was going to use standard Bank holiday 25% code but thought I'd check HotUKDeals before buying. Glad I did. £400 is worth a punt as it'll easily cost near that much for a good pocket spring mattress. Here's hoping this mattress lives up to the hype
How dis you get 8% showing as 4.25%
Worked for me as well and TCB at 8%
Emma mattress 40% off everything using code e.g Emma original double size mattress - £389.40 delivered Free P&P Free
Decent discount across the whole Emma range including mattresses - pillow seems a decent price at £33. Good reviews, and a free 100 trial to send it back (often the issue with pill… Read more
As someone who has been searching for the perfect pillow for years, and I really have, this is perfect. Two weeks in, one layer of foam removed and I sleep like the dead.
I'm a front/side sleeper but I sleep on my arm with my arm on the pillow! Will any pillow be an advantage or due to sleeping on my arm, none will work? I've recently bought an otty pillow of here and can't say I've felt any benefit?
I had to remove one of the 3 layers inside.. the middle one and feels better, not so high.
Two weeks and still waiting delivery. Ups delivery was planned for today but they failed. Now schedule for tomorrow.... let's see....If tomorrow the delivery fail again I will cancel the order.
On the merchant pages of hotukdeals, we've bought together a selection of vouchers and codes for Emma Mattress products. Products that range from the award-winning Emma Mattress to pillows and protectors. Pick up an Emma voucher code for generous discounts across the range and follow these steps to redeem it:
Make a note of your Emma Mattress or Emma Pillow discount code from hotukdeals.
Head to the Emma website.
Add items to your cart and go to the checkout.
Under the "Summary" section, click on "Enter Discount Codes".
The Emma code box should now appear. Enter your Emma Mattress discount code and click "Apply".
Complete the checkout process.
FAQs about Emma Mattress
Do Emma offer finance?
Emma Mattress offers two finance choices. With Klarna you can pay in three interest-free instalments while DivideBuy gives you interest-free payment spread over three to 12 months. Terms and conditions apply to both finance options.
Do Emma accept PayPal?
Yes. Emma accepts PayPal as well as most major credit and debit cards. It also has two finance options - Klarna and DivideBuy.
Is Emma Mattress memory foam?
Yes, the Emma Mattress does feature memory foam. A layer of visco-elastic memory foam is sandwiched between AirgoCell and HRX foam layers.
Who do Emma use for delivery?
Emma uses the Rhenus, DPD and UPS courier companies for its deliveries.
Do Emma do Black Friday?
Look out for fantastic discounts on Emma products once the Black Friday sale gets underway in late November.
Where are Emma Mattresses made?
While the Emma brand is headquartered in Frankfurt Germany, mattresses for the UK market are made in the United Kingdom.
Emma Mattress Delivery Options
If lack of sleep or disturbed nights have become a problem for you, you'll want to start enjoying your Emma Mattress (and 200-night trial) as soon as possible. Emma Mattress has two delivery options:
This is always free no matter how much you spend. Products are delivered by courier direct from the factory and are hygienically packed ready for you to use. You'll be notified once your order has been dispatched and will be able to track it en route. You'll also be contacted on the day of delivery with a time slot. Delivery times vary depending on the product and you'll be given an estimated delivery schedule when you place your order.
This is also free and can be selected at checkout when you order at least one accessory along with your Emma Mattress. This service is in partnership with Rhenus and allows you to select a delivery date and three-hour delivery window.
How to Return Emma Mattress Products
Buying a mattress is an important and expensive investment but an investment that you need to get right as hopefully, you'll be sleeping comfortably on your new purchase for many years to come. Emma appreciates that it can take a while to become accustomed to your new purchase (it can take the body up to six weeks to get used to a new mattress!). Because of this, it offers a generous risk-free trial period of 200 nights. This period starts from the day you receive your order. If at the end of the trial period, you decide the mattress isn't working for you then Emma will arrange for it to be picked up and will give you a full refund. To organise a return of your mattress:
Check your item is eligible - Emma Original Mattress, Emma Hybrid Mattress and Emma Accessories are all included (but not the Emma Bed).
Go to the Returns Portal and enter your order number and the email you used when placing your order.
Select the items you wish to return.
A member of the Customer Service Team will contact you to arrange a convenient time for the collection of your unwanted purchases (at no cost to you).
Once the items have been received and checked by Emma, a refund will be issued. Depending on the original payment method, this can take up to 14 days to process.
Payment Choices at Emma Mattress
Buying a new mattress can be expensive. Emma appreciates this and offers several methods of payment including two 0% finance options through Klarna and DivideBuy. The complete list of payment methods are:
Contacting Emma Mattress
Should you need any advice about whether to buy an Emma Original Mattress or an Emma Hybrid Mattress the Customer Service Team is always on hand to help. They can also answer any queries you might have about orders you have placed. Before contacting a team member directly, see if you can find an answer to your query on the FAQs pages. These are split into useful categories such as Trial & Guarantee and Your Order. You can also check out the A-Z Glossary which takes you through sleep and mattress facts from body support to sleep apnoea. If you can't find an answer in these help sections, then contact Emma via:
Live Chat: The link to this is at the bottom of every page. Open the link and type in your query.
Online Contact Form: Fill in a few details and write your message.
Write: There does not appear to be a UK postal address for Emma Mattress. If you need to write with a query address it to Emma Matratzen GmbH, Wilhelm-Leuschner-Str. 78, 60329, Frankfurt am Main, Germany.
The Emma UK office hours are Monday to Friday between 7:00 a.m. and 5:00 p.m. Always give as much detail as possible when contacting Emma. This makes it easier for them to answer your query or solve your problem.
Emma Mattress and Social Media
Before buying items such as a new mattress, it's always a good idea to check out the brand's social media pages to see what other people are saying and how the company responds. Emma Mattress is active on several social media platforms. On Facebook and Twitter, you can find out a bit more about the company and its products as well as entering competitions to win prizes from the Emma range. These platforms also provide another way of getting in touch with the Customer Service Team. If you want to find out fascinating facts about sleep as well as seeing pictures of the Emma product range in home settings then visit Instagram while Emma Pinterest mood boards provide plenty of bedroom-styling inspiration. If you're developing a fascination for everything sleep-related then check out the longer information-packed articles in the Emma Mattress blog. Recent titles include 'How to choose a pillow - tips to find your perfect pillow' and 'Get the best sleep for your baby'. Follow and like Emma on:
Emma has not been in the mattress market for long but it is certainly making itself known. Ever since the brand was launched in Frankfurt, Germany in 2015, satisfied customers have appreciated the comfort and support offered by its innovative Emma Original Mattress - even osteopaths and chiropractor recommend it. Excellent reviews on Trustpilot add an extra endorsement. This success story was cemented in 2019 when the brand won 'Best Mattress of the Year' awards from both Good Housekeeping and Ideal Home. Just two of the eleven international awards it has received so far. Emma has always been environmentally and carbon-footprint aware - although Emma Mattresses retail in 20 countries and 4 continents, they are always produced locally.
The Emma Mattress Product Range
The Emma Mattress product range is fairly compact as the brand focuses on what it does best. In fact, it only sells five products. These are:
The Emma Original Mattress
This award-winning mattress is perfect for all types of sleepers with a high-quality HRX Supreme memory foam that adapts to your body, cradling you as you sleep. Your shape is then remembered by the Emma Original for next time. The foam distributes the pressure of your body weight evenly across the mattress, meaning you won't wake up with aches and pains. Also helping you to sleep comfortably is the Innovative Airgocell foam layer which helps regulate your body temperature. An elastic top cover regulates humidity, keeping moisture away while the breathable bottom cover aids air circulation. Side handles help you manoeuvre the mattress into position.
The Emma Hybrid Mattress
If you like something a little more traditional, then try the Emma Hybrid Mattress. Here, HRX Supreme memory foam is combined with a layer of premium Aeroflex pocket springs and ultra-breathable Airgocell foam to give dynamic pressure relief that keeps your spine safely aligned. The UltraDry cover keeps you cool and dry no matter how hot the weather gets. The cover is easy to clean, just in case you spill your morning cup of tea.
The Emma Bed
While Emma Mattresses come in standard sizes that fit UK beds, you can maximise their benefit by combining them with an Emma Bed. In combination, the pair deliver unbeatable comfort. The bed's FlexiSlats provide additional support to the pressure points of back, hips and shoulders while its durable construction means it will give you many years of undisturbed sleep. Under the slats is an AirFlow base that keeps air circulating and dampness away. The outline of the Emma bed is elegant enough to fit into any bedroom design and decor while the integral padded headboard means you can read in comfort.
The Emma Pillow
It took over 100 prototypes to ensure that the Emma Pillow was perfect. It's designed to suit all sleep types and is made from three layers of premium ZeroGravity Airgocell foam. These can be removed, letting you adjust your pillow for optimum height and firmness. The foam is protected by a moisture-wicking UltraDry washable cover to keep you cool at night. The Emma Pillow is hypoallergenic, vegan and non-toxic.
The Emma Protector
The Emma Protector is designed to be used with Emma Mattresses but fits all standard mattresses. Although it features the 100% waterproof EmmaGuard layer it is totally breathable. It also protects from allergens such as dust mites and, once fitted, is guaranteed not to wrinkle.
Shopping for your Emma Mattress
The most cost-effective way to buy the Emma Mattress or Emma Bed is directly from Emma via its website. You can also buy them on the high street from stores such as John Lewis and Bensons for Beds. Shopping from the Emma website is easy as there is plenty of information about the science of sleep and the technology of mattresses as well as in-depth information about each item in the product range. The A-Z Glossary, the Blog and the Help pages ensure you get exactly the mattress or accessory you need. Similar brands devoted to giving you a good night's sleep are Simba, SilentNight, Mattressman, and Bensons for Beds.
Emma Mattress Deals and Sales
If you shop on the high street for your Emma Mattress you will find sales at regular periods throughout the year but to find the best Emma Mattress deals, shop online from the brand's own website. Here you'll find that compared to mattresses of similar quality, Emma prices are always competitive. Emma Mattress also has sales at key points of the year such as Easter time and during the Black Friday event in late November. To be sure you don't miss out on any of its sale deals subscribe to the Emma newsletter. For generous discounts of 30% or more throughout the year, browse the merchant pages of hotukdeals for an Emma discount code.