Unfortunately, this deal has expired 3 minutes ago.
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Posted 2 days ago
Virgin Media M500 (Gig1 w/volt) Broadband For £33pm/18m + £95 bill credit + £57 Topcashback, NO Price Rise 2024 (£27pm effective)
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sajidtg
Joined in 2010
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About this deal
This deal is expired. Here are some options that might interest you:
Login to TopCashback account
compare-broadband.topcashback.co.uk/pac…6NS
Do broadband compare
Find this deal and follow the link from there to earn £57 Cashback and £50 bill credit.
£27.05pm effective cost
It says £95 Bill credit on TopCashback compare, but on VM page it's £50 and hence I posted it as that.compare-broadband.topcashback.co.uk/pac…6NS
More details at
Topcashback has currently Get a £10 sign up bonus and the referrer gets £30 Cashback campaign, if you want to use it you can do so from this .
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Edited by a community support team member, 2 days ago
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96 Comments
sorted byBasically, all deals are for new customers, existing customers negotiate prices at renewal.
Personally, my options are an end of the line BT copper line or VM.
I'll take VM every time if it means I can have a service with more than 20mbps bandwidth (edited)
toob.co.uk/
Genuine question...
Received a text to call them which i did. Got through to an Indian sounding lady who told me the install will be pushed to the 25/3/24.
I agreed and called again on the 23/3/24 to check everything was ok and to enquire if the price of the bundle would now be £10 pm cheaper as it was showing on the bundle i had left in the basket.
I was told that the order was pending cancellation (i never instructed them to do so) and that the price they showed was not showing for them and they wouldn’t honour it.
The (again, Indian sounding lady) informed me that the cancellation was cancelled and my install will now be the 3/4/24.
I cancelled, told them that given this is a time you would expect a company to put its best foot forward and this is what they had done i didn’t want to chance having to deal with them in contract for an actual problem.
I stayed with Sky.
I don’t know if VMs call centres are all in India or i was just unlucky but i found it difficult to understand and deal with everyone i spoke to as they don’t get the nuances of our language.
Anyway, this is the end of my book. Personally based on my limited dealings with them i have advised others to stay away.
Hateful, horrible customer services - I still never got my "automatic compensation" due to a cabinet side outage (the crimped cable feed to my house was lying in a puddle of water inside the street cabinet according to the engineer and many consumer boxes hadn't been terminated correctly which is what cuased my weird speed/outage issues)
Alternatively you could leave the Virgin account to run on a 30-day rolling basis as the much higher price and cancel when you're ready.
You're only stuck with VM for another 18-24 months if you sign a new contract. You're free to do nothing, but you'll pay more for this while you wait.
Do a little research, & know what their competitors are offering, & I've always managed to secure a deal that I'm happy with.
I'm currently paying £67 a month for top TV on 2 boxes, with all Sports channels in HD, M350 B/B, Netflix & anytime landline phone calls. When I was up for renewal in December I just rang retentions & they basically renewed my existing deal for another 18 months there & then.
If you have another adult living at the address they can apply as a new customer straight away.