Unfortunately, this deal has expired 9 May 2024.
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63°
Posted 9 May 2024
HOMCOM White 4 in 1 Portable Air Conditioner + free click & collect
£3.95 ·
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suzy18 Deal editor
Joined in 2016
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About this deal
This deal is expired. Here are some options that might interest you:
HOMCOM White 4 in 1 Portable Air Conditioner £63 + free click & collect reduced from £195.
Product Information
Keep heat at bay with HOMCOM 4 in 1 Portable Air Conditioner. This multi-functional unit with its 4-in-1 design cools, ventilates, dehumidifies and sleeps. Suitable for use all day long and in different climates – it automatically stops when the tank is full, preventing it from overfilling and causing damage. The 24-hour timer allows you to set a specific running time, especially when sleeping – making it perfect to save electricity. Featuring an on-unit LED screen and remote it is easy to control. It also comes with a removable air filter that helps to keep the air hygienically clean. Control requires 2 x AAA batteries (not included).
Brand:HOMCOM
Type:Air Conditioners
Colour:White
Pack Qty:1
Size:32.8 x 30.5 x 67.8cm
Customer Assembly Required:No
Height:67.8CM
Material:ABS Plastic, Copper, Aluminum
Width:32.8CM
Depth:30.5CM
Useful links
Click & Collect
Delivery
Product Information
- 4-in-1 design unit
- Automatically stops when the tank is full
- A 24-hour timer allows you to set a specific running time
Keep heat at bay with HOMCOM 4 in 1 Portable Air Conditioner. This multi-functional unit with its 4-in-1 design cools, ventilates, dehumidifies and sleeps. Suitable for use all day long and in different climates – it automatically stops when the tank is full, preventing it from overfilling and causing damage. The 24-hour timer allows you to set a specific running time, especially when sleeping – making it perfect to save electricity. Featuring an on-unit LED screen and remote it is easy to control. It also comes with a removable air filter that helps to keep the air hygienically clean. Control requires 2 x AAA batteries (not included).
Brand:HOMCOM
Type:Air Conditioners
Colour:White
Pack Qty:1
Size:32.8 x 30.5 x 67.8cm
Customer Assembly Required:No
Height:67.8CM
Material:ABS Plastic, Copper, Aluminum
Width:32.8CM
Depth:30.5CM
Useful links
Click & Collect
Delivery
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40 Comments
sorted byThe problem is due to being a portable unit you will find they will need to cool the heat generated within the unit itself as well as cooling the room! Anything below 10,000 btu will cool but will be running all the time and will never switch off the air cooling part and just running on fan unless it's only in a very small room!
Reverse image search seems to be this one, so 5000BTU.
Ordered anyway cheers OP. Got to be in it to win it.
Absolute shambles as ever.
Tried to deny me the delivery fee until I chased it up.
Seems very dodgy of them to do the same thing a second time.
Gia
Gia says:Hello, my name is Gia and I'll be assisting you today
says:i need to speak to a human with authorisation to manually fix a problem
says:I am not interested in your system not allowing a refund, I am asking for someone to take responsibility here and fix this problem.
says:please get a manager to phone me regarding order xx
Gia
Gia says:You're speaking with a human, my name is Gia.
says:ok, i need someone with the power to look at my case and manually sort a refund for me
Gia
Gia says:Unfortunately, our managers and supervisors are not customer facing.
says:i keep being told "our systems dont allow this refund" - but this is in breach of UK law.
says:that's fine - but can you pass this up to a manager and highlight the fact that wilko is acting illegally?
Gia
Gia says:I am sorry to hear that you have not received your refund. I understand how frustrating this situation must be for you. I am currently investigating the issue and will provide an update shortly.
says:i have a refund for the product, but not the delivery. you never even posted the item, it was cancelled - by wilko, not by me.
says:do you see how this is in breach of uk consumer law? you need to fix your system or have a manager override this
Gia
Gia says:Please accept our apologies on this. Unfortunately our systems do not allow us to refund twice once an order has been refunded. We're more than happy to refund you the delivery charge the next time you place an order with us.
Gia says:Is there anything else?
says:no that is not acceptable. i need you to stick to UK law
says:that response is not acceptable and is illegal - you MUST refund. your systems are irrelevant - get someone higher up to sort this. send a cheque out. whatever. i do not want a wilko credit
says:i realise you may not have authority, i just need you to pass it up the chain to someone who does. this is ridiculous.
Gia
Gia says:As advised, our systems are unable to raise a refund twice however we can refund you the delivery charge for the next time you place an order with us.
says:no i will NEVER be ordering from wilko again
says:and i will take this to the small claims court
says:you MUST refund, it is against the law to not do so
says:please, PLEASE, pass this to your supervisor/manager/whoever.
Gia
Gia says:As advised, our managers and supervisors are not customer facing. I am the first and last form of contact.
Gia says:I regret to inform you that I need to end this chat as I have explained the process more than three times. Thank you for reaching out to us. Kindly be aware that I will send you a follow-up email to confirm our conversation. Have a great day ahead.
I hate myself for giving up, but I'm just going to try a chargeback via my credit card. I know I should persue this, but all I would say is read this thread before purchasing. It's hard to quote consumer law to a company that will not budge or allow complaints or escalation.
I'm at a loss to know how this is possible.