4 x £15 off your first 4 orders - Minimum Spend £20 - Delivery Fees Apply @ Gorillas
Valid until further notice
How to Redeem a Gorillas Promo Code
Posted by Matthew Carrington
Gorillas offers an almost instant grocery delivery service for many of the UK’s busiest urban areas, and the company regularly offers Gorillas voucher code offers to sweeten the deal. If you find a Gorillas code at hotukdeals that looks appealing, here’s how to redeem it:
Browse the hotukdeals Gorillas listings for a grocery code that fits your needs and click on the link.
You should see a code attached to each individual Gorillas food delivery offer. Note down the code and head to the Gorillas app on your phone.
Choose items that fit the terms of your Gorillas coupon and proceed to payment. When you get there, enter your promo code in the box provided.
Now, complete the transaction as normal and your order total should be adjusted accordingly.
Does Gorillas accept cash?
No, all payments are made via the Gorillas app to help smooth out the service, organise tips, and minimise the risks for Gorillas riders.
Where do Gorillas deliver?
As a relatively new startup, the Gorillas catchment area is constantly changing, with new areas in the UK coming online all the time. For instance, major cities served by the company’s riders include Cambridge, London, Manchester, Nottingham, Reading and Southampton.
How long does Gorillas delivery take?
All deliveries from Gorillas will take 10 minutes from the moment you place your order. As long as you live inside the catchment zone, you can guarantee that a rider will be at your door within the time limit.
What do Gorillas deliver?
Gorillas is a grocery delivery service, so you can expect a wide range of fruit and veg, herbs and spices, meats, fish, beverages and household essentials like washing powder or soap. Basically, the company operates a highly flexible on demand supermarket for the areas it covers.
Who owns Gorillas?
Gorillas is a German startup and is owned by its founders Kağan Sümer, Jörg Kattner and Ronny Shibley. It started operating as recently as 2020, and has enjoyed a rapid ascent thanks to its speed, convenience and wide range of products.
Can you tip Gorillas riders?
Yes you can, and tips can be made to individual riders via the Gorillas app. If more than one rider is involved in an order, you can also split your tips to ensure that everyone is rewarded.
Is there a Gorillas app?
Of course. The Gorillas app is the only way to order from the company. It can be downloaded for iOS and Android devices.
Where do Gorillas source their products from?
Gorillas has a commitment to source sustainably produced local goods. It does so via a network of depots in the cities it covers, and all are within 10 minutes’ ride of customers.
How do I become a Gorillas rider?
Gorillas constantly seeks to sign up new riders and the pay is relatively good for the home delivery sector. If you are interested in joining the team, head to the Gorillas website to provide your details and the Gorillas team will be in touch.
Shipping Options from Gorillas
When you order from Gorillas, there’s a one size fits all shipping policy.
When they order a Gorillas delivery UK customers can expect their groceries to arrive within 10 minutes.
How to Get a Gorillas Refund
Gorillas don’t always get everything right – nobody does. But if there are any issues with your delivery when you use a Gorillas promo code, it should be possible to claim a refund and a replacement. Here’s how to arrange a refund should problems arise:
Send an email detailing which products are unsatisfactory and why to the Gorillas Customer Support team at: email@example.com.
When Gorillas respond, they may well ask for a photograph of the products involved in your Gorillas delivery. So it helps to take a quick snap via your smartphone or digital camera.
If the products are deemed to be damaged and below the required quality, Gorillas will refund the cost of the item(s) via the payment method you used to place the order.
Not every refund is approved. Damage must have been caused before items arrive at your door – but in practice this isn’t usually a problem.
Payment Methods At Gorillas
All payments at Gorillas.io take place via the company’s app, which you can download for iOS and Android phones. Payment methods change all the time but are sure to include:
How to Contact Gorillas
If you want to find out more about the company’s delivery system or you’re interested in becoming a rider, getting in touch with Gorillas shouldn’t be a problem. There are a few ways to do so, including:
Email: The best way to get in touch is via email at: firstname.lastname@example.org
Online Chat: An online chat facility is available via the Gorillas app. Just head to the “Customer Service” section and you should find it easily.
Gorillas knows the value of building its brand, and it regularly updates a variety of social media channels. If you want to know whether your city is about to enjoy rapid deliveries or you’re interested in the Gorillas product range, be sure to follow the company at the Gorillas Blog or sign up at these popular social media sites:
Founded in 2020, Gorillas is a German startup which delivers groceries via bicycle couriers within 10 minutes of ordering. The company seeks to source locally produced products with minimal packaging and carbon emissions, while it is also known for working with riders to share bonuses and provide a high-quality service.
What’s Available in the Gorillas Product Range?
Gorillas specialises in groceries, but that’s a pretty wide product area. As the website promises, you’ll find 1000s of products in the company’s online store, which is more or less similar to bricks and mortar competitors like Tesco or Sainsbury's. Here are some of the main product areas to help you find your way around:
Fruit and veg
Freshness is a big deal for Gorillas, so you can expect to find seasonal and imported fruit and veg of all varieties. Citrus fruits, apples, greens, root vegetables, fresh herbs, spices, prepared salads, garlic and onions, exotic fruits and nuts and dried fruits are all part of the product range. Local food is prioritised, so you will hopefully be helping out nearby farmers when you order.
If you need organic yoghurts, fresh milk, cream, or the world’s most popular cheeses, Gorillas can help you out. From parmesan to paneer, it’s all here, as well as essentials like free-range eggs. When you need to whip up a late-night omelette and there’s nothing in the fridge, a Gorillas grocery delivery is always a smart move.
Canned goods and jars
Stock up your larder with conserves and sauces, peanut butter and chocolate spreads, pickles of all varieties, preserved chillies, capers – the whole panorama of jarred goods is available to order. And you’ll find canned staples like baked beans, peas, soups, kidney beans, butter beans and spinach. So if you run low on supplies and the store is too far away, Gorillas has your back.
Meat and fish
Lacking the ingredients for a chicken curry or fish pie? If so, Gorillas is a good place to shop. The meat and fish selection ranges from chicken breasts to lamb chops, bacon, cured meats, beef steak, ribs, duck, venison and even rabbit. Expect freshly landed fish like hake and cod from sustainable stocks. And all of the meat should be humanely reared according to the best standards.
If you’re hosting friends for a party and you haven’t bought enough beer or wine, Gorillas will be a handy option to have in reserve. Within 10 minutes, you can order craft beers, every wine variety, cocktail mixers, soft drinks, gin, whisky, rum and every other alcoholic treat imaginable. And for a post-fitness boost, there are smoothies and protein shakes as well.
The way Gorillas works means that you’ll also find products that are specific to your neighbourhood. Expect boutique bakeries and patisseries to advertise on the site. Order up Turkish boreks or cakes for special occasions, and support people in your community who are battling against big chain stores.
It isn’t all about food and drink with Gorillas. The app is also a good place to pick up toiletries like aftershave, shampoo, soap, hand sanitiser, conditioner, and perfume. There are cleaning products of all types, towels and cloths, brushes and sponges – basically everything you’d expect to find at supermarkets.
Gorillas Deals and Sales
While Gorillas offers a great way to save time, it can also be a cheap way to restock your fridge and food cupboards. Listed prices tend to be slightly above similar merchants, owing to the 10 minute system and the use of local producers, but with the right Gorillas discount code you can often reduce the cost significantly. Check the Gorillas hotukdeals listings for the latest promotions every time you place an order, as new Gorillas grocery savings appear every week.