In my experience there isn’t a single non stick pan that will last much past 24 months despite all the marketing fanfare bits start to stick after 18months may as well by cheap and get a new one regularly but I will stand corrected if some knows different
Thanks for the response. Sorry to hear they were such a pain with you
From my personal experience no, mine started loosing its non stick and when I contacted customer support - they blamed me not using it correctly. They said I had my induction cooker on a 'too high heat' and thus the discolouring so they wouldn't replace it or even give me any form of compensation. My review on amazon 'Been using this wok for under a year as a gift from my partner. Over time I noticed how the non stick base was degrading and spoke to the customer care team at Procook. The final outcome of conversation was due to my 'misuse' and they cannot provide a replacement even though there is a 25 year guarantee for all their products. I find it contradicting how a wok which supposed to withstand a level of high heat cannot be used in such a way. I've been using this wok on an induction heat of 6 and they advised this was too high and pointed me to their care guide and won't be replacing it or even meet me half way to offer me a discount. Needless to say I'm disappoint of the outcome and won't be recommending their products anymore after reading the overwhelming positive reviews...'
Anyone know if these are any good? In the market for a new set
Posted 23rd Nov 2020Posted 23rd Nov 2020
ProCook Carbon Steel Frying Pan Set3 Piece £39 + £4.95 delivery at ProCook£43.95
Black Friday Deal Only £31.20 when you spend over £100 To redeem, use code VIP20 at the checkout. Product Description Includes: 20, 24 and 28cm frying pans Made from spun carbon … Read more
do you need to spend £100 first does not seem that way ?
I went from teflon to ceramic to circulon anodised to flat anodised. Shorten your journey, skip the non lasting stuff. See the likes of https://www.procook.co.uk/product/professional-anodised-frying-pan-set-20-and-24cm but cheaper options are available
I have these, they are superb. Procook is brill.
We got the ceramic ones and had various other procook pans - very good quality. Would recommend
was very tempted before i realised its not compatible with induction hobs :(
Posted 5th Mar 2020Posted 5th Mar 2020
ProCook Gourmet Steel Cookware Set £249 ProCook£249
I would definitely agree with this comment, I own lots of procook pots and pan. I would NOT recommend buying sandwiched bottom pans as they are useless. Over the years spent/wasted so much money for cheap pans. May be buy one at a time but buy a quality one. Cheap or expensive, nonstick doesn't last even with hand wash or silicon/wooden utensils. Over the years I have contributed to big landfill by throwing lots of nonstick pans. Try ply all the way...
They're all heavy base pans, for the money you will find it hard to get a 10 piece set of this quality. I've been in the industry long enough to know a good pot and pan when I see one. The non stick pans are double layered too, I have single layer non stick pans still going after 4+ years without as much as a mark on them all at the cost of £10 from to maxx. It's all down to how you treat them. Plus, if all else fails their return policy is amazing and the reviews speak for themselves.
I’ve got some of their stainless steel pans and they are decent. Would buy again / more.
Wouldn’t recommend, it looks to me that they only have tri-ply bases as opposed to being fully clad all throughout - so uneven cooking around the sides of the pans. Also all of the non-stick pans in the set will only last for so long before needing to be replaced, it’s only worth buying cheap non-sticks so you can replace them when necessary. If you’re looking to spend this much on a set look for fully clad tri-ply stainless steel and potentially metal handles.
Good reviews and looks a great set.
Posted 14th Feb 2020Posted 14th Feb 2020
Professional X50 cleaver - £25 + £3.95 postage @ ProCook£28.95
Product Description 16.5cm Cleaver ideal for cutting through chicken bones and sinew Comfortable contoured micarta handles shaped to perfectly fit with your hand Made from X5… Read more
Ah so it is! To be honest the Twin range is the budget range for them but they are still decent. Honestly at Bicester you can get a set for about £120 of a better knives. I paid something like £105 for a full set of X50 Ice hardened. They are half baked Chinese steel. Better then supermarket stuff but not great
Different shape but looks a good deal
This is the same but with a sharpener for £15 :/ https://uk.zwilling-shop.com/Kitchen-World/Special-Offers/Cleaver-and-Sharpener-Set-Zwilling-32331-007-0.html
https://uk.zwilling-shop.com/Kitchen-World/Special-Offers/Cleaver-Zwilling-32325-151-0.html this is the same price
I bought the x50 Ice hardened and regret it. Average knives at best. I got my sister some zwellings from Bicester outlet for £10 more and they are miles apart. I’ve sharpened mine and wet stoned them and her Zwellings wipe the floor with x50’s. Best bet is to go to TKmax and pic up a random cleaver they have there from one of the known quality brands, seen a few Shun’s there before
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Posted 12th Dec 2019Posted 12th Dec 2019LocalLocal
Procook X50 5 piece knife set, Block and free Santoku knife £129 @ ProCook£129£15517% off
First Deal I've posted so please be kind! (cheeky) ️ This seems a good deal, Procook at the East Midlands Designer outlet have various reductions on stock including knives and set… Read more
20% off Everything When Spending £100 + Free Next Day Shipping @ ProCook
20% off order over £100 @ ProCook
20% off Everything When Spending £100 + Free Shipping @ Pro Cook
15% off, using discount code (no minimum spend) @ Procook
ProCook - 20% off £100+ spend with free DPD delivery
How to Redeem a ProCook Discount Code
Posted by Matthew Carrington
There's usually no reason to pay listed prices for products from ProCook UK. In fact, thanks to the ProCook code offers collected at hotukdeals, it's almost always possible to stock up for less. Using a ProCook code is really simple and quick, and here's how it's done:
First, check the hotukdeals ProCook voucher code listings and home in on a deal that you want to redeem.
Copy or note down the code and click through to the ProCook online store.
Choose your items and when you're done, press the “view basket” button.
You should see your order total displayed along with other product information. Scroll down a little until you see a box marked “Apply a voucher code to this order.”
Simply paste or type in your ProCook promo code in the box provided and press “Apply”.
When that's done, your order total should be reduced according to your ProCook voucher code straight away. You can then continue to check out as normal.
Do ProCook offer free delivery?
Yes, in some cases. If you spend more than £50 at ProCook, you can take advantage of free next day delivery with DPD. ProCook deals may also be available to remove shipping fees for smaller offers, so check with hotukdeals before finalising a purchase.
Where are ProCook pans made?
ProCook aren't exactly forthcoming about how their pans are made. However, most are probably made in China, allowing the company to sell cookware at prices up to 50% below High Street alternatives.
How can I find my local ProCook store?
ProCook runs over 50 stores across the UK. Finding a local outlet couldn't be easier. Just use this store locator tool to plan a visit.
Are ProCook pans oven proof?
In many case, yes they are. However, not all of ProCook's catalogue is designated as “oven proof”. To make sure you can double up with hob and oven cooking, use the filters to isolate oven proof pans from the rest of the product selection.
Do ProCook accept PayPal?
Yes they do. Shoppers can check out securely and easily with PayPal if that is their preferred payment method.
Is there a ProCook student discount?
No, there is no ProCook UK student discount. However, customers can save when furnishing student kitchens by checking out current offers or using a ProCook discount code.
Is there a key workers discount at ProCook?
The same applies for NHS and other key workers. There's no specific discount, but ProCook deals appear all the time to allow you to save on kitchen essentials.
Is there a ProCook app?
No, there is no ProCook app. Use the online store instead to make hassle-free online purchases.
Does ProCook offer gift cards?
No, ProCook does not currently offer gift cards online or in-store.
Where can I find the most accurate ProCook reviews?
If you want up to date review feedback about ProCook's services, Trustpilot is the best place to head. It features testimonies from your fellow shoppers, with easy to assess ratings. ProCook tends to do pretty well, which should put buyers minds at rest.
Shipping Options from ProCook
ProCook started out as a mail order, so you would expect the company to offer slick delivery, and that's exactly what customers will find. There aren't many options, making shipping very simple. Here's what to look for:
DPD Next Day
All orders ship “next day” which means the next working day provided items are ordered before 7:00pm. A £4.95 fee applies for orders below £50 and delivery is free above that point.
DPD Next Day Pickup
Pickup allows customers to collect their products from one of DPD's Pickup Partners. A “Pickup Pass” and ID will be needed to collect products, but it can be handy if you need to receive deliveries away from the home.
Both pickups and regular deliveries from ProCook can be tracked via the DPD website. You'll need the tracking number which is supplied with your order confirmation.
The ProCook Returns Policy
Customers can send back unwanted items within 30 days of receipt under ProCook's “no quibble” guarantee. Here's how to make a return:
Follow the online prompts and enter any details that the portal requires. Then print out your returns label and package your items securely.
Be sure to let ProCook know whether you desire a refund or an exchange, then send the products to: ProCook Returns, Unit 2, Gateway 12 Business Park, Davy Way, Waterwells, Gloucester, GL2 2BY, United Kingdom.
If you are returning knives, a separate process applies. In that case, give ProCook a call at: 0330 100 10 10 and staff will lead you through the process safely.
Now, wait for your account to be credited. Returns should take 7 days to process in all cases.
Payment Methods at ProCook
When it's time to make a payment, ProCook offer flexible options for all customers. Here are the main payment types hosted by the online store:
How to Contact ProCook
Whether you want to talk about oven proof cookware or discuss returns, reaching the ProCook customer care team won't be hard. There are various ways to do so and your options will include:
Phone: Give the team a call at 0330 100 10 10 (lines are open from 8:00am to 8:00pm 7 days a week).
Live Chat: In the bottom right hand corner of the ProCook store you should see a “live chat” link. Click the link and you'll be able to talk to customer service representatives immediately.
Post: Write to ProCook with your queries or complaints at: Customer Services, ProCook, Davy Way, Waterwells, Gloucester, GL2 2BY.
Alternatively, you can explore the company's comprehensive FAQ section. It features answers to common questions from online shoppers, so should be the best option for simple enquiries. Find it here.
ProCook on Social Media
Cookware might not seem like the sexiest subject for social media content, but ProCook manages to create engaging videos and articles for customers to enjoy. The store's blog is a great resource for budding chefs and fans will also want to follow the social media team across ProCook's many channels:
Back in the 1990s, ProCook became one of the first companies to sell mail order kitchenware. Nowadays, it's become a massive retailer of high-quality pans, along with a huge range of kitchen accessories and essentials – all at affordable prices that suit ordinary chefs. Let's take a closer look at what the store has to offer.
Exploring the ProCook Product Range
ProCook began life as a specialist seller of frying and saucepans. That's still a major product area, but today's store offers a lot more than skillets. In fact, whatever kitchen items you are missing, ProCook can probably help. To guide your search, here's a quick tour through the company's huge online store.
The cookware category includes frying pans, saucepans, casserole dishes, saute pans, woks, roasting tins, griddle pans, stock pots and oven dishes. If it can cook food on a hob or in an oven, it should be here. And there are also plenty of great value pan sets (ideal for furnishing an empty kitchen). It's also easy to filter between coated and uncoated pans, cast iron and induction pans.
All good chefs need excellent knives to prepare their masterpieces. So forget about blunt old cutlery. ProCook offers a wide variety of blades for all culinary tasks, including small and large chefs knives, chopping and carving knives, filleting blades, steak knives, vegetable knives, bread knives, and anything else needed to chop ingredients. You can pick up handy wall or block sets to buy in bulk, but loose knives are also available.
Cast iron cookware is the gold standard for many home chefs, cooking food evenly every time while offering exceptional durability. If you are a convert to iron pans, you'll find everything from casserole dishes to griddle irons, with a variety of attractive colours to choose from. It's a great way to match practical cooking properties with stylish kitchen aesthetics.
Fans of Britain's national obsession can find all of the bakeware they need at ProCook. Whether you are making cup cakes or banana loaves, there are cake tins made to measure. Pie dishes and baking trays are part of the mix, as well as accessories like rolling pins, pastry cutters, moulds, mixing bowls and cake decorating equipment. Sweet or savoury, it's a baker's best friend.
ProCook also stocks a wide range of items for the dining room, including attractive placemats and tablecloths, table decorations and platters. Stock up on plates, dishes, bowls, cheese boards, barware, designer cutlery and much more. If you want to dine restaurant-style in your own home, this is the place to make it happen.
Kitchen accessories of all varieties are available at low prices via the ProCook store. Need a new egg timer, a nested colander set, or a handy spice rack? Are your kitchen linens fraying at the edges, or do you need jars to store essential ingredients? Whatever your cooking challenge, these accessories can help.
ProCook Deals and Sales
ProCook seeks to offer elite cookware at prices up to 50% lower than other stores, so it's always a bargain retailer. However, there are ways to drive those prices even lower. For instance, there's the seasonal ProCook sale. The company runs a Spring Offers promotion which adds free products to multi-buy sets and slashes the price of many items. Black Friday deals also see big reductions and tend to be bundled into the Autumn Offers section, so check back as the retail event nears. Otherwise, be sure to use any ProCook codes that appear at HotUKDeals. They can dramatically reduce cookware prices and may provide ProCook free delivery, so they are well worth redeeming.