Virgin Media Deals

Virgin Media Deals & Offers

291 hot deals
Virgin Media is one of the UK’s largest suppliers of mobile phone, home phone and broadband services, hooking up millions of domestic and business customers to the internet every day. They also offer plenty of discounts on their core services, and these savings are listed as soon as they become available on the HotUKDeals Virgin Media pages. Read more

All Virgin Media Deals, Discounts & Sales for February 2018

40GB 4G Data (20GB Unused Data Rollover = 60GB) - Unlimited Minutes & Text - 12 Month Sim @ Virgin Mobile £18 (£216 over 12 month)
476°
Found 22nd FebFound 22nd Feb
40GB 4G Data (20GB Rollover) Unlimited Minutes UnlimitedTexts 12 Month Sim £18 Month (£216 over 12 month) 4G as standard on all our flexible plans 99% 4G coverage using … Read more
Original Poster
Draytondood14 m ago

I've just taken out a Vodafone contract which allows all my data to be …I've just taken out a Vodafone contract which allows all my data to be tethered if needed.


Which plan did you sign up for?
szaman8115 h, 19 m ago

If tethering is a high priority for you go to a network that allows …If tethering is a high priority for you go to a network that allows tethering.


I've just taken out a Vodafone contract which allows all my data to be tethered if needed.
coolhandan14 h, 41 m ago

The can you tether question gets boring. Ask virgin and they will say no. …The can you tether question gets boring. Ask virgin and they will say no. Ask anybody with a virgin sim and they will say most definitely yes. I've got 40GB a month and have had up to 4 people connected to my hotspot on many occasions. And just to be clear, in the small print of the deal I'm on, it did state "no tethering"


Mate tethering is essential to me and I think it should be banned for not being allowed on any contract especially unlimited ones. You should be able to tether with any data end of. That's how it should be. I pay £16 a month for 64gb from EE. I can use about 10GB a day tethering. Virgin could block it and then just say it's in our terms.
I have this deal for £10 pm and its not even contract but monthly rollover
I have this deal for £120 a year.
Virgin mobile simo - 12 month simo 4g Unlimited data Unlimited text Unlimited mins  £25 per month
-120°
Found 21st FebFound 21st Feb
From tomorrow. 22nd Feb 2018. 12 month simo 4g Unlimited data Unlimited text Unlimited mins £25 per month. You CAN tether also. Guaranteed will be available ;) Cable custom… Read more
dzordzmakowiec1 h, 19 m ago

I can confirm that standard sim that i have from Virgin is working in 4g …I can confirm that standard sim that i have from Virgin is working in 4g router. Tried and tested on TP-link archer mr200 and Huawei B525. I`m getting download speeds at aroung 40Mbps and 20Mbps upload with ping at around 24ms (if i remember correctly now)We are using 4g as our main and only broadband. we are running 3 pc, smart tv, couple of smart bulbs and couple of Google Home devices , and its running very nicelly.I have one small issue - pc connection sometimes gets lost for no apparent reason - i`ve blamed router (but changed from tp link to huawei and still same issue), so dont know is there a some sort of block when you reach certain amount of data that you are disconnected and reconnected straight away, or is it something with my network...


Thanks, that’s really helpful and quite encouraging. I don’t suppose you ever tried using an EE standard sim in those routers? My router is a Teltonika, tried it with standard sims from O2, Vodafone, 3 and EE. All worked except EE. Only when I used a data sim could I get a data connection with EE so I was concerned Virgin would be the same. I’m effectively tied to the EE/virgin networks in practice because only EE has 4g service where I actually want to use the router
I’m virgin media customer just upgrade will be effected after fresh date which’s after 7 days. I spoken to the royalty team which is based in the uk they said yeah Tethering is allowed better then three network it’s only 30GB but they said on this plan not limit on Tethering it’s 100 % unlimited no speed reduced no cap etc here is link also which was published 2 days go which I after changed my old planned to new one I’m also unlimited broad band customer so they did for me straight away do it with a confidence plus you have 14 days to changed you mind planned cancel will be all refunded so what’s the fuss credit check on the sim only is soft search sorry here is the link down below click and read whole thing put this up so ppl can read it all they can believe what you say, thank

gizmodo.co.uk/201…ng/
dauphin33 m ago

Thanks but I’m not quite clear from your reply whether you’re confirming no …Thanks but I’m not quite clear from your reply whether you’re confirming now that it does work in a router, or whether you’re going to check it out and then confirm!


I can confirm that standard sim that i have from Virgin is working in 4g router. Tried and tested on TP-link archer mr200 and Huawei B525. I`m getting download speeds at aroung 40Mbps and 20Mbps upload with ping at around 24ms (if i remember correctly now)
We are using 4g as our main and only broadband. we are running 3 pc, smart tv, couple of smart bulbs and couple of Google Home devices , and its running very nicelly.
I have one small issue - pc connection sometimes gets lost for no apparent reason - i`ve blamed router (but changed from tp link to huawei and still same issue), so dont know is there a some sort of block when you reach certain amount of data that you are disconnected and reconnected straight away, or is it something with my network...
Thanks but I’m not quite clear from your reply whether you’re confirming now that it does work in a router, or whether you’re going to check it out and then confirm!
Edited by: "dauphin" 3 h, 2 m ago
dauphin1 h, 3 m ago

Can anyone confirm whether an ordinary Virgin SIM (ie not a dedicated Data …Can anyone confirm whether an ordinary Virgin SIM (ie not a dedicated Data SIM) works in a 4G router? I've found that EE Sims do not work in my router unless they are data Sims, so I'm wondering if the same would be the case with this unlimited Virgin Sim, even if Virgin do officially confirm that tethering is allowed.


Confirming.
Virgin Mobile £8 p/m 4Gb data 2500 Mins Unlimited Texts
228°
Found 20th FebFound 20th Feb
Just got this deal via email
Get dealGet deal
neversay4 m ago

I got her to quote this deal which I see has just expired - …I got her to quote this deal which I see has just expired - https://www.uswitch.com/mobiles/sim_only_deal/d4ca3749cddc4697b239a45b0161895304b8235a


Here was the HUKD thread hotukdeals.com/dea…703

Note that plusnet is on the far more reliable EE network than the ID mobile Three one.
neversay14 h, 50 m ago

My wife got that deal for £6 a month yesterday after talking to the …My wife got that deal for £6 a month yesterday after talking to the Plusnet retentions team.


Did she call them to leave?
izakamakazi59 m ago

That is correct, you can only roll over the plan data not the promotion. I …That is correct, you can only roll over the plan data not the promotion. I have a 1GB plan with x5 data promotion but can only roll over 1GB.


Thats a deal breaker then. Im out!
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Samsung Galaxy S8 64GB Midnight Black for £23 a month on Virgin (300 mins, unl Texts, 1.2gb Data) (36 month contract - Term = £828)
-387°Expired
Found 19th FebFound 19th Feb
You get 300 mins, unl text and 1.4 GB data with data roll over
Problem is if that trend of 3yrs takes off then other networks will start doing it.
RedRain31 m ago

Indeed with that deal in mind this one is bad


There's another just posted for 448+17 (delivery), so makes this deal ice cold!
Original Poster
reedy127 m ago

36 months is far too long, especially with the soon to be released S9


My bad, im not too in the trend with new phones!
36 months is far too long, especially with the soon to be released S9
mkara1 m ago

Haven't you sent the recent deal on amazon.de it was under £500


Indeed with that deal in mind this one is bad
Virgin Mobile 1GB Data, Unlimited Virgin to Virgin, Unlimited Texts, 1000 mins £4/12mths - Virgin Red
669°
Found 15th FebFound 15th Feb
Better than the 3.99 ID mobile deal. Virgin Mobile 1GB Data, Unlimited Virgin to Virgin, Unlimited Texts, 1000 mins Data Rollover: keep unused data Data-free messaging on Wha… Read more
Get dealGet deal
hi, I have bought two sims, transferred 2 pacs in a day . call centre was fine. so far so good for me as well.
1235567819 h, 4 m ago

Spent a hr on phone they kept saying there is no such deal passed me to 4 …Spent a hr on phone they kept saying there is no such deal passed me to 4 diff people pretty much told me i was making it up so good luck


Think u should have done it online, pretty straight forward and my sim arrived next day. So far so good
Spent a hr on phone they kept saying there is no such deal passed me to 4 diff people pretty much told me i was making it up so good luck
Little_bargain_star16th Feb

Every time he goes over he has to work for it. If he doesn't play ball, …Every time he goes over he has to work for it. If he doesn't play ball, bye bye sim card and tell him to pay for his own if he isn't going to listen to the rules. Life is full of rules and there's consequences for breaking rules. Sounds harsh. Mam use to be like this with us since we were little and it made you realise the value of things quicker and appreciate things. Now in my 20s I really appreciate she did this. Life isn't a shock to me and I feel like I'm a better person for it. One prime example in my late teens that really woke me up to life. I learnt once that I hadn't put a cap on my account and ran up an £80 bill one month. The same month I crashed my car (it was fully my fault for being stupid). I needed both the car and phone for work. They were both mine. (I paid for the car, my own insurance, phone outright, and sim deal.) Yet mam supported me in guiding how to best fix the situation but didn't bail me out. It's served me very well. She said it was so hard to watch (I cried a lot) and she just wanted to pay for everything and tell me it's ok so I can learn from it. But the best thing she did was helped me learn how to cope with situation, deal with consequences and fix it.


Well played to both your Mum and yourself in such real World 'life lessons'. :-)
Virgin 12m Full House TV, 100MBPS Broadband & ALL BT Sport HD channels, Weekend calls - £220Topcashback & £50 Account Credit or Amazon Dot, £20 install - £55pm (£660 - £250 TCB = 34.17pm)
175°Expired
Found 15th FebFound 15th Feb
Full House TV 230 channels VIVID 100 fibre broadband Line rental & Talk Weekends Full BT Sport HD & ESPN channels Cashback £220.00 Bargain for BT Sport with shed … Read more
phoned them up , They are not interested in offering long term customers anything , I wanted BT sports added to my mix bundle paying £48 with no sports channels
seaniboy7 h, 6 m ago

New, (Cisco) TiVo Box are all being upgraded free for V Broadband …New, (Cisco) TiVo Box are all being upgraded free for V Broadband customers (V6 only runs over Virgin BB)

Ah thanks.
Original Poster
jamiethind8 m ago

Is v6 the new or old box?


New, (Cisco) TiVo Box are all being upgraded free for V Broadband customers (V6 only runs over Virgin BB)
Is v6 the new or old box?
Original Poster
Lol advertising a V6 Box with a old TiVo
33277576-OYMZn.jpg
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Samsung S8 64gb - Virgin Media - £26pm x 36 months = total cost £936 @ Virgin Media
-525°
Found 10th FebFound 10th Feb
Didn’t think this was too bad a deal - Samsung S8 64gb (choice of colours) phone on a Virgin Media 4gb 1500 mins and unlimited texts plan for £26 a month - 36 month contract (total… Read more
rossss4 h, 30 m ago

That's what I thought, your previous post read like you get a new phone …That's what I thought, your previous post read like you get a new phone for £30 lol


Ohh. I didn't realise that's what you meant. I didn't realise it sounded like that. I think I pay 30 a month. For that I get the new phone and an upgrade to the the s9 comes out
Walgeon13th Feb

No, you pay for it using the monthly payments. Its all explained here on …No, you pay for it using the monthly payments. Its all explained here on the page you linked :[Image]


That's what I thought, your previous post read like you get a new phone for £30 lol
rossss12 h, 23 m ago

Erm, that's not how it works, it's not a one off payment, you're just …Erm, that's not how it works, it's not a one off payment, you're just financing your next phone over the term of your current contract by paying for it monthly.Correct me if I'm missing something here: https://shop.samsung.com/uk/samsung-upgrade/


No, you pay for it using the monthly payments. Its all explained here on the page you linked :
33252653-VJUja.jpg
Walgeon11th Feb

I use the Samsung upgrade plan. Its not with your mobile contract. I just …I use the Samsung upgrade plan. Its not with your mobile contract. I just get a sim only deal. Then for £30 I get the new phone every year so its no problems. I don't think they'll start it again until the s9 is out though. Last I saw was for the note.


Erm, that's not how it works, it's not a one off payment, you're just financing your next phone over the term of your current contract by paying for it monthly.

Correct me if I'm missing something here: shop.samsung.com/uk/…de/
I use the Samsung upgrade plan. Its not with your mobile contract. I just get a sim only deal. Then for £30 I get the new phone every year so its no problems. I don't think they'll start it again until the s9 is out though. Last I saw was for the note.
Full House bundle now reduced to £49 per month plus a possible £220 cashback at topcashback (+£20 activation fee) @ virginmedia
71°Expired
Found 7th FebFound 7th Feb
Full house bundle includes... Full House TV All the BT Sport channels in HD Nat Geo Wild in HD and the Disney Channels Players, Catch Up and Virgin TV Box Sets Watch Netflix … Read more
Some have mentioned that if you order with BT or others including transferring your phone number, it can prompt Virgin to make a better offer. Have people tried this and if yes how long after ordering do BT contact Virgin which prompts the call? I am only a few days in but could do without this hanging over me all month to get it sorted for another year. Many thanks
Anon12th Feb

I put in my cancellation at the weekend and received a call from VM …I put in my cancellation at the weekend and received a call from VM Loyalty team today (are they different to Outbound Retentions?). The offer was £10 less than the operator when I cancelled who offered £58, but still £48.50 for Full House with 100mb BB and 2 boxes (one V6, one Tivo). I have declined the offer and they said the cancellation will go through and return mail boxes sent out to send back the kit. He wasn’t really negotiating, it was apparently the best he could do . So now hopefully another call with a better deal ... fingers crossed!


exactly the same conversation I had with the loyalty team yesterday...few weeks to go for me so hopefully something good comes along
I got VM last year through a referral deal which is coming up to 12 months, had 100mb internet, TV and Calls for £20pm! It was through someone on HUKD, then a call from VM.

Anything similar now?
the.porter6 h, 5 m ago

Nobody got any decent referral deals at the moment ?


Do you mean referral? Refer a friend is £50 for referrer and the person you refer - Topcashback and Quidco generally offer more.
Nobody got any decent referral deals at the moment ?
Virgin mobile deal 5000 Minutes, Unlimited texts, 100GB Data £20pm 12 months £240
1560°Expired
Found 5th FebFound 5th Feb
Update 1
Deal is now available online - runs until the 21st Feb

1194868381-1518429693.jpg
Just saw this in my local virgin store. Seems like a good deal. Thinking of changing over from three as I get terrible signal at home. 5000 Minutes Unlimited texts 100GB Data … Read more
I don't get all this talk of abusing the offer, or someone coming out with the BS that your speed is restricted after 3.5GB of usage.

It is a defined benefit that you get 100GB and you can use that data all you like, at 4G speeds. I was on the phone to VM earlier and they said speeds are only restricted for old unlimited tariffs, not ones with a specified amount of data. Tethering appeared to be ok too.
xTalha9620th Feb

when I go to check out, it's saying 20gb a month?



I'm getting the same.
Please note wifi calling doesn't work either
citibadger17th Feb

2 weeks ago I ported my number to these clowns. I’ve still got no service. …2 weeks ago I ported my number to these clowns. I’ve still got no service. Foreign call centre absolutely useless. Complained to Virgin U.K. who take 2 WEEKS to speak to you. About as much use as a chocolate teapot, do they expect me to be without a phone for a month???? After using these idiotic you’ll never complain about U.K. call centres again. I guess great if it sets up okay. If not, we’ll you’ve been warned.


Agreed, they used to have excellent customer service with UK call centres during Richard Branson ownership. Gone right down hill since, saying that the Virgin cable has also deteriorated since it was sold to liberty global.
everytime i go on holiday in the UK I have used my phone as a hotspot for the family to use their laptops or tablets and ive gone through 30-40gb in a couple of weeks with no issues from Virgin

Official line is its not allowed, reality is they dont care, check or restrict you.
Virgin Mobile - 15oo mins, ult texts, 4Gb 4g data on rollover £8 / 12mths. Now live Uswitch exclusive
245°
Found 1st FebFound 1st Feb
Virgin Mobile Multi SIM 12 month contract - 4G Data rollover 1500 minutes Unlimited texts 4GB data £8 per month Over 99% 4G coverage Virgin Mobile service uses E… Read more
Customer service is shocking across the entire Virgin range. I just ring cancellations, inform them of my woes and that I want to leave and they normally sort it out properly.
worst customer service
I just rang and the fella said they don't allow tethering which was a deal breaker for me. They rang me to offer this deal on a 30 day contract for £4p/m which I was obviously happy to take but have cancelled now. Shame.
PaulBearHull6 h, 17 m ago

Voted COLD as Virgin do NOT allow tethering, so whats the point?


Not on 3G they don’t, but on newer 4G is plans they do.
Voted COLD as Virgin do NOT allow tethering, so whats the point?
Free Amazon Echo device or bill credit when you sign up for Virgin Media bundle (till 31/1)
-119°Expired
Found 29th JanFound 29th Jan
I was reading techradar website and came across this post. Not sure if it is worth it, so I thought I'll just post it on here if anyone will benefits from it. Virgin Media is giv… Read more
Get dealGet deal
does this stack with the Quidco cashback?
Better off with the £90 discount tbh
Just a quick one, It's for NEW CUSTOMERS only. I'm currently trying to get a similar deal having used VM for many many years. Once again, they don't generally care about their current customers, just stealing customers from Sky or BT.
voted hot, as virgin packages are reasonable prices now compared to others, but I took a deal put with free Netflix 3 months ago and still waiting for the code, kind of thinking it's not going to happen......
Don't fall for the same trap as others, call Virgin Media (and record the call) to confirm utilisation status (how crowded the network is in your area).

Basically if all the neighbours in your neighbourhood you'll have supernatural broadband from Virgin Media, however if everyone is home you'll be lucky if you can stream music from your new echo.
** RETENTIONS ONLY ** Virginmedia Player Bundle - £30/m & the 2 free months
27°
Found 26th JanFound 26th Jan
This could get as cold as ice because it's not available to everyone, but before you send it shivering off to the Arctic Circle why not use it to try & haggle with VM? After … Read more
Get dealGet deal
The best they would offer me the player package is £48 plus a one off credit of £50. Were supposed to text me details but haven’t. Will have another go this evening.
csmith18 h, 35 m ago

I've found this year that the cancellations department are adopting more …I've found this year that the cancellations department are adopting more aggressive tactics including providing misinformation and outright lying regarding competitors. Took me two calls at around 25 minutes each of contradicting and dismissing everything I said in relation to the competition, before I finally managed to give my 30 days notice. They didn't offer me any reasonable deal whatsoever, so I'll give them a week to see if they call me back with a reasonable offer to stay and if not, I'll just go with the competition. Their loss if they want to play hardball.


I agree.shocking customer service. They offered me player bundle for £31. I pointed out new customers can get it for £30 plus possible cashback. No loyalty at all. I even said I could get my wife to sign up as the new customer and he agreed. I've joined bt on principle. I won't be rushing back to a cable line anytime soon as it also limits your options when your next deal comes up (£60) there can be a connection charge with certain bt line providers
I've found this year that the cancellations department are adopting more aggressive tactics including providing misinformation and outright lying regarding competitors. Took me two calls at around 25 minutes each of contradicting and dismissing everything I said in relation to the competition, before I finally managed to give my 30 days notice. They didn't offer me any reasonable deal whatsoever, so I'll give them a week to see if they call me back with a reasonable offer to stay and if not, I'll just go with the competition. Their loss if they want to play hardball.
chunk3rvd1 m ago

Anyone know the position around negotiating a new contract if you plan on …Anyone know the position around negotiating a new contract if you plan on moving within the next 12 months? Our lease is up in November and we plan on buying somewhere. Currently paying over £60 a month for a similar package and I'm 18 months our o the original contract. Can we renegotiate as long as we take the package with us to our new address? Or would we be better just waiting till we move and trying to get a new customer deal?


Personally, I'd take a new deal..

telegraph.co.uk/bil…ce/

Lots of compliants on the internet about being charged if moving to a non cable area in contract.
Anyone know the position around negotiating a new contract if you plan on moving within the next 12 months? Our lease is up in November and we plan on buying somewhere. Currently paying over £60 a month for a similar package and I'm 18 months our o the original contract. Can we renegotiate as long as we take the package with us to our new address? Or would we be better just waiting till we move and trying to get a new customer deal?
SIM Only 30 Day Contract 8GB 2500 Mins £7 @ Virgin Mobile
700°
Found 25th JanFound 25th Jan
Thought this was an excellent deal - considering I’ve seen some HOT 12 month deals. I got this on the phone NOT online Package: 2500 mins Unlimited texts 8GB 4Gdata 30 day rollin… Read more
Get dealGet deal
Panthera22 h, 20 m ago

Essentially lie your way to get the deal? Not worth sacrificing your …Essentially lie your way to get the deal? Not worth sacrificing your ethics for a few pounds mate. Nothing to be proud of either.


Thanks for your opinion, however anyone that has dealt with Virgin media customer service team will tell you that they generally do not have a clue about anything. The way I see it, this is a deal that is available to customers. I personally did receive a call from their outbound team previously but was unable to take the call at the time and asked them to call back. They failed to call back and when I rang back up to discuss the deal they said they had no record of it, although it was not 10 mins earlier as I suggested on the phone, it was a a couple of weeks prior.

It's not like I lied about a made up deal and forced them to give me it, we all know this available, it just depends on who you talk to and if that person is willing to do the legwork to get the best deal for their customer. Unfortunately this does not always happen. So I decided to take action.

I was only trying to help others on here get a decent deal.

As I said though thanks for your opinion, you've made me realise the error of my ways and I will forever try to maintain standards that will meet your standards.
Is this a deal for only Virgin Media customers who want to sign up to their mobile service?
Snake004728th Jan

Just thought I would let every one know what happened for me. I called …Just thought I would let every one know what happened for me. I called them yesterday and really pushed the point that I wanted this deal, however I kept getting told that it was not available. I spoke to a few different people but the outcome never changed.Today however I tried a different approach. I called and said I was speaking to an advisor who offered me this deal but the call got disconnected. She asked when the call was and if the advisor called me and I said it was literally 10 mins ago and that the advisor did call me to offer the deal.She stated that the outbound call team are able to offer different deals and that she would not be able to offer this, so I just said that the last advisor spoke with his Manager before offering me the deal and requested that she done the same. She went away, came back and said there was a different system they could access and a few mins later she offered me this deal.£7 for 2,500 mins, unlimited texts and 8GB of data on a 30 day rolling contract, happy days. I hope that maybe helps someone.


Essentially lie your way to get the deal? Not worth sacrificing your ethics for a few pounds mate. Nothing to be proud of either.
Is this deal still possible, just rang 08001839146 and they said no 30 day rolling contracts?
they tried sellling me less for a lot more, just hung up on them as couldn’t get a word I need edgeways
fes3727 m ago

i was referring to what they offered him as a result of his phone call to …i was referring to what they offered him as a result of his phone call to get the 8gb deal which they refused and offered him 4gb for £9pm. The same £9 pm deal you could get for £8 through uswitch with data rollover and free whatsapp messaging


ah sorry.
iPhone 8 64GB for £27 a month (300 minutes / unlimited texts / 1.2GB data / 36 months = £972) @ Virgin Media
-258°
Found 25th JanFound 25th Jan
More information on the website (click the link) Ends 31st January
Original Poster
PIPS2 h, 6 m ago

Here's a toast to OP...For having football size titanium balls, posting …Here's a toast to OP...For having football size titanium balls, posting such a deal!


Lol 😄
Original Poster
linhang902 h, 6 m ago

This will probably get cold.couple months ago I posted and signed up to a …This will probably get cold.couple months ago I posted and signed up to a 24 month contract with same phone and it got cold,it was for £27 p/m,unlimited mins and texts,6GB data,£150 upfront and £40 cashback which didnt track initially,contacted topcashback,they tracked it for me which has been confirmed. So thats £27x24+£150-£40=£758I understand this deal is for 36 months, but with how fast technology improves,u dont wanna be stuck with a phone on contract which comes with only 1.2GB data and 300 mins for 3 years,for almost £1000


Good point!
It's quite easy to find 2-3GB sim-only deal for 7 quid a month.

So the phone itself cost 27-7=£20 * 36 months = £720
Probably the most expensive iPhone 8 on the market
1.2gb aint enough these days
This will probably get cold.couple months ago I posted and signed up to a 24 month contract with same phone and it got cold,it was for £27 p/m,unlimited mins and texts,6GB data,£150 upfront and £40 cashback which didnt track initially,contacted topcashback,they tracked it for me which has been confirmed. So thats £27x24+£150-£40=£758

I understand this deal is for 36 months, but with how fast technology improves,u dont wanna be stuck with a phone on contract which comes with only 1.2GB data and 300 mins for 3 years,for almost £1000
Edited by: "linhang90" 25th Jan
Virgin Media Customer? Upgrade your TV box to the latest V6 model FREE OF CHARGE @ Virgin Media
2311°
Found 24th JanFound 24th Jan
Update 1
You can check eligibility online HERE (Thanks elliott_s)
Starting today, Virgin Media customers are able to swap their current box for the latest V6 model for free! Previously, Virgin had asked for £20 for the privilege, and this was… Read more
Editor Get dealGet deal
a_user24th Jan

This will almost definitely will involve signing up for another 12 months, …This will almost definitely will involve signing up for another 12 months, that would be typical of Virgin Media. If you're not planning on leaving them any time soon then go for it. As for myself, I'm going to ask them to match the cheapest deal for broadband/phone only (at a comparable speed), and leave if they don't match it. They seem to screw their long term customers the most it would seem. Been with them 16 years and they keep putting the price up, then I hear from friends that they have the exact same package at a significantly lower price.Despite my beef above, the broadband package I have does perform well, and I have no complaints about the product itself.


Agreed! We have been with them for ages and were overpaying a lot.
We threatened to leave and they offered a slightly better rate which we refused.
We gave our 4 weeks notice for leaving, to prove we weren't bluffing - and lo and behold they improved their offer 3 days later.
£48 for 100mb broadband + all the HD stuff + Bt Sports and their newest tv/router boxes.

They need their customers more than we need them!
caligari1 h, 37 m ago

Err, I'm just repeating what I've already said in my original post: the …Err, I'm just repeating what I've already said in my original post: the Virgin worker (ahem) had apparently said that running the PS4 via ethernet from the V6 box would allow for faster downloading etc, instead of using the PS4's wireless. Again, this is just what the installation guy had told my Mum's partner - he even left a 1 metre ethernet cable so he obviously didn't mean for it to connect directly to the hub as that's in an entirely different room. Very odd!IOh well, whatever! They're chuffed with the boxes as it is! 😁


Very odd indeed!
rev64 h, 12 m ago

Why would you do that?


Err, I'm just repeating what I've already said in my original post: the Virgin worker (ahem) had apparently said that running the PS4 via ethernet from the V6 box would allow for faster downloading etc, instead of using the PS4's wireless. Again, this is just what the installation guy had told my Mum's partner - he even left a 1 metre ethernet cable so he obviously didn't mean for it to connect directly to the hub as that's in an entirely different room. Very odd!I

Oh well, whatever! They're chuffed with the boxes as it is! 😁
Edited by: "caligari" 17th Feb
caligari3 h, 24 m ago

Huge thanks to the OP for this - my Mum has upgraded three boxes (yes, …Huge thanks to the OP for this - my Mum has upgraded three boxes (yes, three!) for free, so she's mega-chuffed.One thing that I'm a little confused about is that the installation guy gave my Mum's partner a short ethernet cable, and said that he could run his PS4 through the V6 box instead of using the wireless connection. I've tried to get this working for him but I'm having no luck - and I can't find anything on Google that says that it can be done.Does anybody know if this is actually possible?


Absolutely not; there's only one ethernet port on the V6!
caligari5 m ago

Huge thanks to the OP for this - my Mum has upgraded three boxes (yes, …Huge thanks to the OP for this - my Mum has upgraded three boxes (yes, three!) for free, so she's mega-chuffed.One thing that I'm a little confused about is that the installation guy gave my Mum's partner a short ethernet cable, and said that he could run his PS4 through the V6 box instead of using the wireless connection. I've tried to get this working for him but I'm having no luck - and I can't find anything on Google that says that it can be done.Does anybody know if this is actually possible?


Why would you do that?
8gb data 2500 minutes, unlimited texts Virgin Media retention’s sim only deal £5
380°
Found 23rd JanFound 23rd Jan
Hi I got phone call from virgin Media on 20/01/2018 and they offered me a 30 day rolling sim deal only with 8gb data, 2500 minutes, unlimited text and I bought 2 sim.
Voted COLD as Virgin do NOT allow tethering, so whats the point?
Deal expired 31st Jan, they arent offering it anymore
I only need the data for my iPad I was going to upgrade my tv will see if they’ll add sim for a better deal
They don't allow tethering
TWD20 h, 58 m ago

I rang them up several times about it, can't recall what was done now, it …I rang them up several times about it, can't recall what was done now, it would work OK for a week or a month or so, but alway revert back to the same. Personally I reckon that Virgin put the customers on this plan down a grade, so when the network is busy, the customers they make the most money off get the priority service, whilst customers on deals like this, don't get their calls/voicemail until the network isn't busy again. A bit like trains in India, 1st class (individual seats and air-conditioning) 2nd class (bench seats, no air con) , and sitting on top of the train with a thousand other people (like Virgin mobile). I wouldn't touch them with a bargepole now, saying that this deal is only a 30 day rolling contract, if you want to take the risk?


That’s what EE does not Virgin, Priority to own customers not resell - EE is poor here for speeds and calls breaking up - my Virgin actually has a priority speed over EE here so my data is faster and calls don’t break up, so I assume that 40/20 speed restriction on V actually works better than EE where on a Max Plan I get bottlenecked and the average is 15MBPS but V is double that. I guess it’s all location dependent but locally Tayside/Cairngorms here EE is pants and V fantastic - thankfully my running EE contract sim costs £5 a month as they report no problems (which has been ongoing since T-Mobile 3G) so no issue it not being used.
Free second v6 box on full house package on virgin media
68°Expired
Found 22nd JanFound 22nd Jan
Free second v6 box on full house package on virgin media including sub charges £55/month plus £220 quidco - £20 activation charge 12 month contract £38.33/ month overall A pre… Read more
Original Poster
I got fed up with being a long term unvalued customer. Retentions offered me rubbish deals so I served notice and left for 4 months and went to Now TV (we cannot get Sky as the dish has no line of sight). Go back and you're treated like royalty for 12 months
Called Virgin today about this but got nowhere at all (yes, I did call retentions). They insist it is for new customers only and refused to add it for me.

If any existing customer did get this exact offer please advise what exactly you said to them? As it seems if you aren't a new customer you have to either get a very generous agent on the line or know exactly what to say.

Frustrating as I do have full house package anyway so thought I should be automatically eligible for this.

I’m quite tempted to fire off a complaint email to the CEO Tom Mockridge as it seems existing customers always get the short end of the stick, called late last year about a free 6 month Netflix offer, again new customers only
sab16 h, 54 m ago

Problem is these V6 boxes need an Ethernet connection...and most 2nd boxes …Problem is these V6 boxes need an Ethernet connection...and most 2nd boxes are not near the hub


Nope work fine on WiFi. For some reason VM don't make it widely known though. I suspect it is due to the variable nature of WiFi and they don't want to get calls and call outs for cases where the box isn't near enough to the router for a good wifi connection, so if they make sure everyone is on ethernet or at least homeplug then less chance of anything going wrong. Even the menu seems to encourage ethernet - I recently switched mine to wifi and couldn't figure it out at first, seems to assume you are using ethernet even if the cable isn't attached!

Over cautious though IMHO, I have used it on Wifi fine, believe it has 2.4ghz and 5ghz, so no reason to assume it will be worse than any other modern streamers/set top boxes are on wifi.
Martin_Reid2 h, 55 m ago

So I’m with virgin but out of contract. Anyone know If I leave and re join …So I’m with virgin but out of contract. Anyone know If I leave and re join under my partners name would this be allowed.?


Phone up to cancel, they'll offer you a deal. Refuse it. In a couple of days they'll call you with their best possible offer. You should be able to get a deal at least as good as this.
So I’m with virgin but out of contract. Anyone know If I leave and re join under my partners name would this be allowed.?
Virgin Mobile - Click through TCB to get £14 cashback and 5GB 4g data, 1500 mins, ult texts. Effective cost is £7.84 a month (£108 before cashback)
275°Expired
Found 22nd JanFound 22nd Jan
Click through TCB here to get £14 off making it an effective cost of £7.84 a month on a 12 month contract Plus get all these exciting extras: 5GB of SIM Only data for £9. Off… Read more
Thanks for that I shall have a look. I am on a contract with talk talk at the moment and they are keen to keep it till March
Susan_Ellis13 h, 43 m ago

does anybody know what the best deal is for mobile at the moment. my …does anybody know what the best deal is for mobile at the moment. my talk-talk contract is about to expire!


Do you know how much your usage is? I would find that out before you decide what you want. It might be very different from what you need.
Susan_Ellis2 h, 16 m ago

does anybody know what the best deal is for mobile at the moment. my …does anybody know what the best deal is for mobile at the moment. my talk-talk contract is about to expire!


what i always do is just google "best sim only deal" and go from there - a lot of the price comparison sites will give you a lot of good options.
does anybody know what the best deal is for mobile at the moment. my talk-talk contract is about to expire!
Anon321 h, 44 m ago

Sounds good do you have proof



load of us have similar for the less, depends on the deal at the time, three times in recent months they have had this down for £4 can be found on here, on rolling contracts. the offers change all of the time sadly though no time machines around at the moment
1gb 1500 min unltd txt £4 p/m for Virgin red members (£48 total = 12 months)
232°
Found 22nd JanFound 22nd Jan
Only for Virgin Red members (check the app) 1gb of data, 1500 min and unlimited txt for only £4 What’s the deal? Any verified Virgin Red member can take advantage of this exclusiv… Read more
Is it still on offer? I can't find it in the app.
Original Poster
destix4 h, 28 m ago

What network have they moved to? Only info I can find seems to state its …What network have they moved to? Only info I can find seems to state its still EE


It’s EE
LeonJamesBrookes1 h, 33 m ago

Everyone now needs to know that VM are no longer using the EE network, so …Everyone now needs to know that VM are no longer using the EE network, so if your phone is locked to EE, these Sims won't work (I've just had to cancel one of my Sims!)


What network have they moved to? Only info I can find seems to state its still EE
Everyone now needs to know that VM are no longer using the EE network, so if your phone is locked to EE, these Sims won't work (I've just had to cancel one of my Sims!)
Virgin  200Mb broadband and weekend phone for £31 - after asking for disconection
266°
Found 19th JanFound 19th Jan
Hi, I've been a virgin customer for 6 years. las year been paying for the same deal £44 then last month my customer discount expired and whent to £55. So i've called them, asked f… Read more
NorthantsPete11 h, 47 m ago

ANY new deals for NEW customers?Im on adsl, 20mb all day as im 100ft from …ANY new deals for NEW customers?Im on adsl, 20mb all day as im 100ft from the exchange but were last to get fibre according to the BT engineerVirgin my only option but left last year when they put the price up to £56 from £24


What you looking for just broadband ?
kingp1n20th Jan

Exactly...for online gaming like FIFA it's hurrendous...even with ethernet …Exactly...for online gaming like FIFA it's hurrendous...even with ethernet connected my speeds don't surpass 35mb/s (PS4 pro) yet I'm on the 200mb speed...think I need to buy a 3rd party router like you.


You are getting confused between megabits per second and mega bytes per second. 200 megabits per second (mb/s) download speed will only transfer max 25 mega bytes per second (MB/s). There are 8 bits in a byte. PS4 I believe shows MB/s so you are actually getting a very good speed!! If you are getting 35mb/s on speed test website then you should complaint to virgin, but it sounds like you are getting above 200 mb/s.
Edited by: "KCooperman" 14th Feb
PC_Guy_200620th Jan

Alarm_MuhammadYour broadband speed could be down to YOUR network (Faulty …Alarm_MuhammadYour broadband speed could be down to YOUR network (Faulty lead, Home plug plugged into a surge bar,) as typically now Virgin give you more than your speed to balance the VIRGIN WIFI usage from other customers using your Hub as a Wifi spot. I would plug a lead directly into your hub and do a speed test ( http://www.speedtest.net/) and see what it says. If the speed isn't at your Hub then could have a Fault with Hub or Line into your property. Remember Wifi speeds are only going to be as fast as both ends hardware will allow. Hope this helps.



Im only on 20mb but im always messign with my setup - ive got three routers in my house and a threat management gateway so im always trying to find the weakest link

sometimes its just a case of "its a netgear" and you buy something new and pow!
ANY new deals for NEW customers?

Im on adsl, 20mb all day as im 100ft from the exchange but were last to get fibre according to the BT engineer

Virgin my only option but left last year when they put the price up to £56 from £24
Edited by: "NorthantsPete" 14th Feb
called virgin media week ago to disconnect (last date 07th march), nothing offered so far !
They were in fact quite happy to disconnect !