Price matched by Dyson and received
An update, this was delivered despite a message that the item was unavailable in warehouse and I might receive refund if they do not stock it in 28 days. Impressed.
Same happened to me. I asked them to honour the price as they never notified me and I had been told it had gone through. Was advised to pay online via PayPal and they’d rebate me. Have received the dyson. Awaiting confirmation of the rebate. Worth a go.
Conveniently they cancelled my order on Friday citing "payment issues" and further conveniently they are unable to "try again" on the phone as their system will not allow it, meaning I would have to order online, for full price, as there is no online price match option. Awful service. Was promised a delivery on Saturday with a time slot and everything and was resassured it had all "gone through" fine - and even saw the payment taken out. Rubbish.
Well there was an error in my order! Phoned this morning. Asked them to resubmit and honour the price. They’ve assured me they would and delivery tomorrow. Wait and see!