Bensons for Beds Discount Codes

No, instore I’m afraid

Did you buy online? If you did you can get refund under distance selling...

Paid the deposit on credit card and the rest finance £3000 bed + mattress!! Due to be delivered last week, no phone call , god knows when they will deliver !!

10% tomorrow 20% next week Receivership the week after

Make sure you pay by credit card! You’ll need that section 75 protection soon enough.

I'd return and take 90% towards new mattress

And that sums up this company exactly

Whatever you do, DO NOT buy from this company. Last year I ordered a new mattress spending over £600. I was told it was in stock and would be delivered in 3 weeks. On the day of delivery I received a text confirming that my mattress will be delivered that day. As I didn't have the space to store my old king size mattress I had a friend help me take my old mattress to my local refuse center in his van. Come 6pm my new mattress had not arrived. I called customer services only get a message that they only open 9-5. Called the next morning to be told that they had no idea why it had not been delivered and no idea when it would be. After several calls I was told the mattress was not actually in stock and will be available in another 2 weeks and was offered an inflatable mattress to use whilst I wait. As you can image I was not impressed but had no choice but to wait. 2 weeks passed and once again I got a text message that the mattress will be delivered today and once again nothing. When I called to complain, customer services told me it was loaded on the wrong van and there was nothing they could do. I finally spoke to the sale woman that sold me the mattress in store and she was very helpful, gave me a refund straight away and said that they have had some many problems with the warehouse that it was a total joke and I was not the only customer to be treated like this. Wrote a letter of complaint to the company, but I never got a reply!

Be very careful with most manufacturers, as they give 5 year warrantee but its not really because after so many years you only get a percentage of your money back. That's not a full guarrantee

I understand the pain. I tried the Simba and it just wasn’t for me, I ended up buying Next spring/gel mattress in firm and I loved it so much I bought a medium for the spare room. Trials are important! Everyone is different but a bad mattress can ruin your life! As BFB... They didn’t even want to tell me how much the return fee was... now it all makes sense.

Their customer service is so bad I'd rather pay the extra £25 elsewhere.

Dreams are better, we are super impressed with our bed and was well priced

Well overp

If you're prepared to wait on hold for 1 hour every time you want to phone them go ahead. Also applies to Harveys which is owned by the same people.

Completely agree!

The worst customer service I ever had to deal with....never again even if they pay me.

Didn't know that..shame I already bought mine!

You'll get a better discount going in store and negotiating (ex manager!)

All discounts are good discounts (y)

Don't disagree but I've had a good experience along with other members of my family so 6% off a bed you were going to buy anyway is a good deal!

They are expensive so this 6% does not even constitute a discount compared to other places.

Their own brand beds are largely terrible (80% of them are coil spring) and for branded beds they're very expensive.

Totally agree...the worst company you will ever deal with...sent me the wrong bed, cheaper than the one I ordered and 3 months later and still chasing them to replace it....you will spend at least an hour on hold to CS before you can speak to any one and they will put the phone down on you when they realise you are unhappy

You're right, I used to work for them and they totally suck... beds a very poor quality and customer service non-existent after ordering.

Worst company I've ever dealt with in my entire life.

I agree! Stay away, company is a joke and the 5 year guarantee is a farce! I would not recommend bensons for beds to anyone.

Well that's all right then isn't it? Lol

Absolute worst company I have ever dealt with for anything, ever. Horrendous customer service, and trying to get your money back, or any money back, is worse than pulling your eyeballs out of their sockets with your fingernails. This is one company I will genuinely never, ever use again.

My sister had no problems. Even upgraded her to a more expensive mattress as they'd stopped selling the one that developed a fault.

Thanks op. Need to buy a new bed. Just hope I can get into store to find one first!

Over priced and poor quality IMHO

There is 11% cash back with quidco but obvs can't do both

Code no worky

​This was very nearly the reason I didn't buy my bed from them. I only did because it was in their August Bank holiday sale and I saved £200 on a bed I'd tried and loved. But it was delivered with a tiny tear in the divan. I requested the delivery refunded and it's taken me nearly a month of chasing them and it's still not in my bank account. The major reason for buying my bed also was the 5 Year guarantee. My experience so far does not give me any hope if I have to go to them with a problem in the future. Just be aware of the savings you may have, will they justify the poor after sales should you unfortunately need it...

£40 delivery is ridiculous. the 9% off wont even cover that in most cases. If I'm spending £5-600 on a bed frame then I want free delivery. I wonder how many customers they have lost due to this?

Fantastic. Code is working.