I’m on f&f also and to take advantage of it you really need to be on a deal with a handset. But you can get 20gb for £14.70 on sim only, they do a standard plan 20gb for £21 then your discount. If you’ve no intention of ever getting a more expensive handset plan f&f really isn’t gonna benefit you much.
I'm on EE Max plan and have little to no Internet when in crowded areas in central London, so Max plan does not help much. It's so bad that Spotify often stops streaming. I have to rely on WiFi most of the time. In my flat only 3G is available despite postcode checker showing 4G indoors :/ . Speed test done just now: 1.8 Mbps DL and 0.3 UL. Outside London it's been brilliant.
I've had friends and family on ee but I think you get better deal without.. Been over paying for years.. Got 2bg for 17 quid as never changed it grr.. The f and f gets 30% of regular prices or phone deals.. If I ring to match a deal it loses the discount.. Any tips? Better off without f and f or anyone got it to work out for them on a phone or sim only or whatever.?
EE are really ‘slow’ on the non-Max plans, I wish they weren’t this slow. I want at least 300Mbps down and up (devil) ;) . Tested on Friday afternoon, in the middle of a big city. Basic plan that costs me £8 a month.
I don't think some people would benefit.... I was on the max plan then downgraded to paying half the price and losing the Max features and yet I've never seen a drop in speeds despite my account clearly showing as their standard account. Speed tests never changed for me and I downgraded about 5 months ago. As I posted above, I'm getting 110Mbps so clearly no restriction for me.
Another issue I raised with Ofcom about EE & Virgin practices from own experience and moving providers mid contract was removing applied discounts for higher early termination costs. 2 days ago Ofcom ruled against both. £13.3 million in fines.... ie don’t believe anything EE staff have been trained to tell you. Trained to lie. https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ee-and-virgin-media-fined-for-overcharging-customers?utm_source=twitter&utm_medium=social
Can anyone help and provide sample of letter which need to be sent to EE registered office please. Would be very grateful.
I disagree. How the customer has used the line so far is completely irrelevant. What matters is how they are going to use the service for the remainder of the contract. The customer has a contract for broadband and phone line for a specific level of service and a set of charges. EE is changing this. By your logic the phone company is entitled to say that as their customer hasn't yet made much use of the phone line it will be disconnected, the monthly fee will remain the same and the customer will be unable to leave or renegotiate until the end of their contract. Presumably EE has to follow a set procedure and give its customers at least 30 days notice of a price rise. In this case, customers should be allowed to leave. If, as you say, customers are not affected by these changes then there would be no need for EE to tell people about them, let alone give the official notice period. EE expect their customers to continue paying for their phone lines as per the original contracts, so the same should be expected of EE.
Go for it, a detriment is not for EE to define. They are changing a Term of your T&C (by changing charges) and thus any EE requested change for you to accept is to your detriment. This is why by contract law they MUST give minimum 30 days advance notice. The “charges” change will effect your minimum term and precontractual assessment of costs for the agreed minimal contracted term. Thus the detriment is clear, you may sustain higher costs in the minimum term period. Send notification in writing to EE Registered Office recorded/registered delivery, it’s a legal notice. This will give the Ombudsman more power on your case because they have to define cases with legislation not EEs wish list. If you provide evidence you followed the T&C with notice to the legal office of EE of termination and they refused that’s only going to go in your favour. It’s a rEd hErring - if there was no proposed contract changes a detriment would not exist and EE would not have to follow contract law and give you 30 days minimum notice of the proposed changes... They would just change the charges without notification as they would be legally entitled to do so, but they ain’t. Did ‘high level complaints’ tell you they were sending you the Ofcom duty bound complaints process ‘deadlock’ letter ? Keep us updated.
Thanks, since my last update I've had 2 further calls supposedly going up the seniority levels. Each were more pleasant, but the both ultimately said their system says I'm not suffering material detriment and so there's nothing they can do. I think the next stage is the ombudsmen/OFCOM I believe as they say they've reached their top level for complaints. I haven't read on here anyone that has been accepted to leave yet based on these changes.
I’ve just ordered 2 of these flex sims for me & my bird, I’m on EE at the moment but I’m only getting 2000 mins & 2Gb data, just phoned to give my 30 days notice Thanks op :) (y)
No discounts, building a payment record with any mobile company will always usually go favourably, don’t pause your Flex plan for the first three months and at the near end of the third month call EE and ask for a PAC or what is available to you on a 30 day contract sim, they may even offer you a 12m sim at that point.
Could this be combined with the 20% student discount/would it help to buildmy credit rating? Cheers
Well you get this then (y) 🏻 Or look for a EE retailer deal elsewhere, it gets added to your account by EE when the retailer processes it.
Yet best EE can offer me me for a second line with a discount is £10 for 250mb data plus unlimited calls/texts
Not at all, I wouldn't mind it myself!
yeah 20% still not too bad though.
Ah :( That would work for bringing the P20 Pro down to £42 too
I did exactly this too, but as an upgrade (already with EE) via retentions department. The free Switch wasn't mentioned during the call, but I got a text saying I've qualified for it. Did you confirm with them that you were definitely due one? Im worried i'll somehow not qualify (even though I got a text to that effect)
So with a 20% discount code (NHS, unidays or even friendly ee sales person) , the p20 lite is £30/month, or £720 over the 2 years. £720 - 150 (switch) - 220 (p20 lite) - 100 cashback =£250, or just over £10/month for 10gb of data Still seems good value to me, and the switch is brand new with warranty
Got a Switch for £150 off Facebook marketplace & a Huawei P20 Lite for £220 from Very. Pay monthly contracts are always a rip off
With the EE 20% discount (NHS, Unidays etc) this seems competitive? i.e. the P20 Pro with switch for £42/month?
Just managed to pick up a p20 pro for £33 a month with 20gb data and no upfront cost along with the free switch just by calling ee and telling them I had seen an offer on carphone warehouse
No, after getting the dispatch notifications I had a message from Ed about my new plan, I then checked my ee app and it was all updated to the new plan etc. Then in the add ons section it has the 20% discount in there so all went through fine on its on. Ps. The phone is excellent, hopefully you get yours soon (y)
Mine has been dispatched, but no DPD notification yet. Did you have to chase up using the code, Bujok? Enjoy your new phone!
Mines just been.delivered. anyone else?
I've just had a notification from dpd that mine is due to be delivered tomorrow?! Anyone.else had the same?
Had to phone them. Used unidays code but didn't go through. But a quick call like the poster above and it was sorted. It doesn't appear on my addons but I've check with them and they have the 20% off plus 500mb extra (which i can see). (yeah like you need extra 500mb on 60gb) Had to send email proof about discount but that wasn't an issue. EE are a bit useless with these things.
They do armed forces so they might to blue light one.
Don't suppose they'd do the Emergency Services 20% deal on top of this would they???
Yay! Got it second attempt, thanks OP! (y)
Definitely a 12 month contract. Don’t see why it would expire.
Because of the way that price is structured, would it expire after 12 months?
Oooh look the grammar police are out again. Loser keyboard warriors. Get a proper job sweety. Boohoo.
OP on a serious note retentions have had you off. This is a shockingly bad deal for retentions especially for an S9 and on an essential plan as opposed to max plan. If you don't mind me saying use the 14 day cancellation period to look at other deals, or wait until black Friday weekend.
Lool good on you for working hard and paying for it with your hard earn money. Just buy it up front then and stop wasting it on being on contract if you really can afford it.
I have a job to, but wouldn't pay an extra £5 a month, just because I can't negotiate very well! You could use the £5 for grammer lessons??
Lucky you... lots struggle to make ends meet!
Just in case anyone is monitoring this thread for options how to call abroad, I have signed up to powerVOIP - I WOULD *NOT* RECOMMEND - they are cheap (3p plus 0.6p/min approx), BUT shockingly they charge about 25% above face value for the credit!!! So I thought to try the next few on the search engine posted on page 1 - they are all from the same Luxembourg company & I don't fancy signing up to find that they do the same! I have now tried FreeVOIPdeal, also part of Dellamont SARL, who also charge above face value for their credit - approx 4% for CC & 6% for PayPal (compared to around 25% at sister company PowerVOIP). Call quality is excellent & the range of options great - you can use the browser on your mobile as a dialer and talk through the mobile, use a SIP phone (I got a cheap 2nd hand Gigaset off eBay), download an app (won't be trying) and for a connection fee of 3.5p plus the extra cost per minute of the 1st call (free if a UK landline) set it up to call number A and connect it to number B. i. e. Call aunt in UK & connect her to her brother in Australia! Whoop! EDIT: I found another very useful 'deal' for those going to Australia or with friends/family there, but it was rejected on here! Unfortunately having spent quite a bit of time typing it up, I have now lost access to the full text, but I'll give brief details; Australian pay & go service with 10GB data, unlimited calls/SMS/MMS within Australia & unlimited calls (standard landlines & mobiles) to 10 countries including the UK for AU$30 (approx £16.50) every 4 weeks (no commitment). Includes tethering too. See https://www.amaysim.com.au/plans/mobile-plans oh forgot to say found this via a great site called britishexpats.com, where the sim has been recommended for over 5 years.
Best way is what I’m using WhatsCall just collect credits and you get min
Thank you - comments like that make taking the time to post worthwhile!
Thanks for this. Got bit bill shock when I was calling ROI last week. But crazy this add-on does not come standard being free. Huge difference in costing.. Thanks
If you have a calling plan activated from PlusNet (landline) then you can call max 1000 minutes per month free of charge to over 70 countries via 0870 494 0750. It's a Service offered by these guys: www.makefreecalls.co.uk. If you have any questions, send them a message via their website.
Same it is 12 month term. Let's hope VC payout eventually.
Wouldn’t expect so given VC know the error existed
Showing that it’s a 12mth, EE have applied a loyalty discount which reduces the bill to £21, fine with that as vouchercodes have acknowledged the initial EE error
I would check you two are still on 12m terms^
Ee said unless you received a xkn order number confirmation email you will not receive any Sims
Did anyone ever receive their sim cards
Nope, ordered 2 SIMs but neither arrived.
No SIMs ever arrived unfortunately. Did anyone apart from the OP manage to get the free credit/pack?
Phoned EE other day was informed unless you received a xkn order number confirmation email you will not receive any Sims, I asked why I have received confirmation email saying Sims on way to me but no order number, was informed it must of been a glitch and you can only buy PAYG EE Sims from a store like newsagents or supermarket :/
Three do an unlimited date, txt & calls sim for £27 (12m contract) or £32 (1m contract) on the advanced plan. Its apparently literally "all u can eat". See attached. Think im going for it
It might well be but what else would you suggest?
Rip Off! Cold ❄
Easier to achieve it take out a existing customer new 3 sim contract 30gb on offer now for £16 with £60 Quidco cashback go to three uk chat depends who you get at the end some agent will say your not allowed some agents will make you happy for becoming a new three customer. (Remember do it before your 14 days cooling period I did moan I wanted to pay a extra £2 for the 100gb £18 they said no a couple of times next.) I asked hence about my unlimited minutes I will never ever use drop me down to 600 minutes came back with £14 600minutes AYCE 30gb hotspot and unlimited text with binge only 20 days old contract and if my £60 cashback comes in March win win. (cheeky) Nothing to lose at the end of the day always try it can be done even your in contract.
Microsoft updates you can change to a metered connection so it doesn't auto update.
EE are tight this year I would suggest join virgin mobile
Has anyone had any deals to replace last year's 2 sim 30gb for 24.99 deal. Just finished the 12 month period for mine.
ID mobile does a rollover data plan.
My EE has no rollover & some months I have a couple of gig left over that they take back, yet another month I need the lot & more. Will EE do rollover if asked? Who does a rollover sim?
Ya but you cannot get Maxx on Sim only anymore...cannot negotiate a better plan (unless they will just give a discount).
Ok thanks. And reading back you have answered that question already before I asked. I must read everything from now on! Ha. Thanks I’m going to try for this deal
It was with EE,I just went on live chat and asked them to better this deal.... mobiles.co.uk/apple-iphone-xs-64gb-space-grey?tariffcode=FQ2ZMSEP18&giftcode=NA&preferred_variation_tariffcode_paym=FQ2ZMSEP18&filter_network_multiselect%5B%5D=ee And that’s what they came back with.
Hi. What network is this? I’m looking to upgrade but they want £670 upfront and £43 a month!!!!!!!!!!!! That’s EE. How did you get the offer?
Unlimited texts? Bargain (y)
got today offer after calling reten. team 6gb for 10£ , unlm min and txt. 12 months just to let u know
Just got 40GB data unlimited calls and texts with EE for £20 a month. Took broadband and line rental with them too so get an extra 5GB per month and £75 prepaid Master card also for £20 a month
this offer is still available?
Also tried to get EE to play ball on this promo, or any! I’ve been with them for a good few years and they just kept banging the £20 for 20gb drum. This is two weeks after the pac code has come through too. Any ideas on whether it’s worth continuing to try?
Don’t know why this is posted as it’s individual depending on current deal and loyalty..!
I dont know where you live, but in Central London, you can put two EE/BT Max speed and EE Essential speed/Virgin/Plusnet etc sim cards side by side . Both will show 4G full signal but one will download and other one will just not download even if you have 100gb or unlimited data in your account. If you try to use voip , it will be choppy on EE essentials. If i go out of London, or outskirts of London , it works fine .Real use is even worse than what they say because i guess they are using some throttling or priority system rather than maximum speed as in case of wired broadband .
Quarter speed ? Have you even looked at the speeds? You won't see much difference in real time use. Which is what EE have just told me an hour ago. I'm currently on the max plan and haven't even got 4g at my home address. Currently on H+
£53 u having a laugh?
It's full max.. Still pricey... But comparatively not bad...
Is it on EE max speed plan or quarter speed EE essentials plan ? If its on max plan it is a good deal , but if on essentials, it is not a good deal .EE has two speeds so do you become first class passenger witj them or third class ?
Looked at bt mobile. If your a new customer they chuck a MasterCard gift at you and the monthly rental is reduced. If your an existing broadband customer they offer you non
I did get a call from them but it was a week later and I had already ordered a new deal from elsewhere. I told them but still no offer. The only thing they cared about was texting me this week when my number had transferred, asking for feedback. Very strange but clearly the combination of BT/EE is less beneficial for the consumer yet the government did not think so and just got them to spin off openreach.
Does BT have proper WiFi calling yet like EE. ??
Did exact same to me. They used to try and keep you on phone for ages. Then a day later someone called you back and gave you something even better
How did you get that, £20.00 credit they never offered me nothing
Clicked on link, couldn't find offer doesn't exist
Heated for kind kudos comment
I'm struggling to get anything good from them. All they offer is what's on the website!
it there any way to check you usage on min and unused test , apparently into available when bought on https://www.hotukdeals.com/deals/samsung-galaxy-s8-64gb-ee-4gb-22-per-month-uswitch-mobile-phones-direct-3045953 you still have to pay to see to see you bill? thanks for any replies
I called them earlier to get my PAC but ended up with 2GB / unlimited / unlimited for £8 a month. It's a £14 tariff but with loyalty discounts and bonuses etc.
EE do 30GB for £15 per month on a 30 day rolling contract, so this deal means you are paying £120 for the dongle thingie, which seems steep. And a two year contract is not cool.
Good spot thanks. 50GB EE for £26 is decent.
Got to say I used My first months mobile data at the caravan and burned through 60gb in ten days watching netflix and prime with a bit of other streaming thrown in. Luckily I'd signed up for a 30 day contract and free mifi. Unless you are a virgin media customer I'd wait (They currently do unlimited calls/text/data for £25) Other providers often pop up with discounted deals similar. You can get a sim only data plan for 50GB for £26.25 from here https://www.directmobiles.co.uk/EE-30-Day-Mobile-Broadband-SIM-so-5.php
I can't see why anyone would go for a data sim deal like this when you could get a sim only deal with tons of inclusive minutes , text and more data for less money. Plus mifi's are a pain in the ar*e when you could just simply turn your phone into a mobile hotspot and tether numerous devices. My Xiaomi Redmi note 4 will run a portable hotspot for a lot longer time than a mifi does plus I only need to carry one device.
It's about the same price as a SIM only tariff (for a phone) with that amount of data so unless you use a lot of mobile data across multiple devices regularly why would you go for this?