Lyca Mobile 15GB data 94p / 6GB data - 85p / 4GB - 5p - Unltd min/text, EU roaming- price first six month - no contract @ MSE / Lycamobile

I've said this before and I'll say it again. Avoid Lycamobile at all costs! I regretfully signed a family member up on the 1p / month deal and they didn't email the pin code needed to apply the 12GB bundle to their account. Despite calling them numerous times, chatting with them on live chat, e-mailing and finally making a formal complaint they've still not sorted it out.

After 3 months of trying to get them to apply the 12GB bundle to the account, I've gave up and ported to Lebara. Even getting the PAC code was made difficult as couldn't make any outbound text messages and they point blank refused to supply the code needed over the phone and kept trying to offer 50% off the next 3 months instead! Had to keep hanging up and speaking to someone else who was actually willing to give a PAC code.

Honestly steer clear of these cowboys, go with Lebara or someone else instead and in case anyone has any doubts how difficult it is dealing with their customer services, this is my recent call history with them for just trying to get them to apply the 12GB bundle to the account and more recently, calling them to get the PAC code:

Anyone seen any decent 3 or EE sim only deals, I have been using Lebara for 3 months and reception hardly ever above 1 bar?

How long do I have to activate the sim

Waiting for the Lebara deal to drop anytime soon.

The problem I have with LycaMobile is that when you go abroad, you get off the plane and you would expect to roam like home, without doing anything special. Instead, you have to fiddle with SIM app menu to select "abroad" or "roaming", otherwise you don't get connected to any local network. It happened to me every time and I stayed without coverage for 4 days before I managed to get connected. Even after fiddling with all those SIM menus, I still wouldn't get connected. I had to call LycaMobile from another number to get connected by them. These things should be straightforward.

O2 network.

I am with Lebara. So far so good. After reading the comments here I don't want to touch Lyca. I want to port my number out from Lebara and then back in again to Lebara. This is to get the deal again. What is the best way to do this? I remember someone mentioning ASDA sim?

If im already with lyca can i transfer my number to one of these plans?

Trying to port my old number over. Anyone know how to fill this form in? I’m stuck with lyca number and new number sections

Unfortunately I'm going to leave Lyca, the singal appears fine but when I'm in the city centre, the Internet basically doesn't work - presumably because the network can't cope?

Never had this issue with other providers

I requested a PAC code and had no issues, got the code back instantly as you'd expect (edited)

In January, I signed up for the £0.05 plan and successfully activated it. The plan automatically renewed itself every month until March, but failed to do so in April. I received the below message:

Dear Customer, We are unable to renew MSE 1 BF bundle for GBP 0.05 due to payment failure. Please contact customer services

So I reached out to them, and they took note of my issue, stating that they would resolve it within 24 hours, and that I didn't need to call or message them again. Unfortunately, I received no further communication, and my number became unavailable. When I contacted customer services the following day, they informed me that my bank had declined the transaction, but I confirmed with my bank that no such transaction was declined.
I was really disappointed to learn that they had not informed me of the resolution, and I would have been clueless had I not called them back. The representative suggested that my card details may have changed or expired, but this was not the case. I asked them to retry the payment, but they refused, saying that since the plan is linked to the card, they cannot renew it if it has failed once. They advised me to manually top up the plan or purchase a more expensive bundle, which was a significant increase from the original offer. This is misleading, as if they cannot fulfill their offer, they should not be advertising the plan at such prices. I have since decided to switch to Lebara, which I believe is a better alternative to Lyca.

So the pin, this is meant to be in the original email, I don't see it though, did I make a mess when ordering?

What's their US travel prices like?

Regarding all the horror stories of leaving, isn't it just as easy as getting a PAC code via SMS?

Does the 6 months price start from activation? tia

how do I activate the number,I can't dial the *116pin#in my phone.why?if I don't buy any buddle ,I can't continue ,But this card has its own plan ,right ?

Slightly off-topic, can someone help me fill the Lycamobile porting form, I'm confused by the numbers I need to enter.
Thanks!

Is:
1. is this the number I want to transfer from my existing network
2. what number is this?
3. is the number that's currently on the SIM card?

I don't see WIFI calling anywhere - not available for Lyca?

I’ve activated my delivered sim but it’s showing as no balance. Any help is greatly appreciated.

Is there a way to add a spending cap? Has anyone received a link from Lyca offering £2 free credit as a joining reward? The link looks dodgey and is unsecure. Want to know if it's genuine or not

How easy is it to stop the monthly payments? With Lebara it's as simple as disabling the auto renew. Is this the same with Lyca?

Those who have Lyca, for sending international texts outside of the plan, does Lyca charge per message as it is used or do you have to top up min £5 similar to Lebara?

On the porting form under 'new number' do you enter the number you want to keep again?
(edited)

I would love to switch to Lyca for 6 months now my Lebara offer is coming to an end but I have read such mixed things about them on here and Lebara are just so good.... (edited)

WARNING: Do not transfer your number to Lyca, it is a nightmare to get a working PAC code if you want to leave.
Impossible to speak to anyone, web chat is useless.
Use it as a second sim.

If I order this now, can I activate it the middle of next month? Its asking for 85p payment now, so it looks like the rolling contract starts immediately

I grabbed the Lebara 1p deal in August. I'm in my last month of that. The billing cycle hits on 15th February. Does anyone know whether there's a notice period for Lebara?

Trying to figure out if I should just plonk the new Lyca SIM in now and start the port process or wait until the next bill cycle

Thank you

If you have registered your details with Lyca and still can't make calls etc you need to activate your SIM by dialing *116*pin number provided in confirmation email#

I set mine up yesterday and still couldn't make calls or use data until I activated SIM. Hopefully this helps.

furthermore to my post above. sim card was delivered within 4 days. Activating sim card was fine. Port request made last Friday, was done yesterday (Monday). So far so good, everything I've asked was done fine with no fuss.

i too got the sim and just set it up

non the wiser about the bundle pin email i could see my sim had no plan showing,

now read the comments about a bundle activation pin email which i didn't receive, must of gone into my spam which deletes every 24hrs... after speaking to customer service and sending proof of payment etc, they have resent my activation pin

So i logged into my account from when i set up the sim and now i keep seeing different people names and profiles and have access to their accounts! with all their details! its crazy and all seems a bit dodgy... eventually if i keep refreshing sometimes my sim account appears. so i've just deleted all personal info just incase

is anyone else getting this?

think i just wont activate the bundle.. i don't even know how to do it if i wanted to... but just out of curisosty how do i link the sim account to the bundle activation pin?

Can anyone help? I've popped the sim in my son's phone but it's directing me to buy a plan. Surely this just comes preloaded with the plan I paid for?!

Just ordered the 15 GB sim. Will keep you updated

I'm facing the nightmare scenario after trying to port my old number to lyca. I was on Lebara and decided to get lyca as my Lebara offer plan ran out, i activated lyca, and had it in my phone for just over 24 hours and then filled in the porting form to transfer my number from Lebara to lyca.

About 3 hours ago i received a message from lyca saying porting was successful, thing is i can call from lyca and my ported number shows correctly to whoever I'm calling but receiving calls goes to my lebara SIM card which is still somehow active, in the past porting killed off my old SIM.

My SIM numbers been split between two sims. Anyone else experienced this? How best to resolve it? Any idea as to who is responsible for problem? Lyca or lebara? I sent an email to lyca but they don't even sent a confirmation of receipt, same with the online form.

When I click on link it says £0.85 and not £0.05 ? Am I doing something wrong or deal has changed ?