Iceland is a major UK groceries retailer which specialises in frozen and ready-made meals. Founded in 1970, the chain operates more than 900 stores across the UK. Iceland food is a great option for feeding kids birthday parties, catering for Christmas, or just finding easy to make, tasty dishes on a tight budget. These days, they have expanded far beyond frozen pizzas, offering fruit and vegetables, wine and beer, dry goods, whole foods and much, much more. So whatever diet or tastes shoppers have, they can find what they need.
How to Redeem an Iceland Promo Code
Posted by Jamie-Lee Jones
Applying an Iceland discount code is easy, simply follow these steps:
Browse the Iceland vouchers on the hotukdeals Iceland page and choose the right Iceland voucher for you.
Do your online shopping as normal and add items to your basket.
Once you are ready and have everything you need in your basket, go to checkout.
Look for the Iceland code section underneath your basket.
Insert the code and click Apply Code.
The promo code should now be subtracted from your total.
Finish the checkout process.
Do Iceland do NHS discount?
Yes, Iceland does offer an NHS discount – as well as deals for other key workers. Holders of a Blue Light Card can enjoy discounts on all purchases, which includes firefighters, paramedics, nurses, lifeboat workers, and even members of the armed forces. New customers can save £6 when you spend over £45 and existing customers can save £2 when spending over £60.
Is Iceland open today?
Most Iceland stores are open between 9:00-19:00, but exact opening times vary from store to store, so check out Iceland's store finder before you go shopping!
Do Iceland deliver?
Yes, Iceland offers online shopping with a delivery service for certain postcodes. Delivery is free for orders over £40.
Do Iceland do Click & Collect?
No. Iceland allows customers to order deliveries to their homes from the Online Store and when they shop at bricks and mortar stores. However, a Click & Collect service is not available.
Do Iceland offer gift vouchers?
Yes, customers can buy Iceland gift cards online but they can only be redeemed in-store. Also, regular customers can sign up for a Bonus Card, which delivers cashback with every purchase.
Delivery Options Available at Iceland
Iceland organises its own delivery services, and the following rules apply:
£3 delivery fees apply for all orders worth £25-39. Minimum delivery fees are calculated after discounts have been applied.
Free delivery covers orders worth £40 and above.
Minimum Online Spend
Online deliveries worth £25 or less are not available.
Next Day Delivery
Deliveries can be booked until 11:00 pm the day before delivery and are allotted on a first-come, first-served basis. There is no extra charge for next day delivery.
Orders made in-store worth £25 or more in selected Iceland stores can be delivered straight to customers' homes, providing the store in question has a “delivery van” logo next to it on the Store Locator tool.
Iceland: Returns Policy
As with most supermarkets, Iceland does not generally allow returns of perishable items if customers change their minds. However, refunds are available for Iceland groceries that are not delivered in edible condition or as described on their packaging. Anything else can be returned within 14 days of receipt, and the process is as follows:
For the own-brand products sold by Iceland, they will feature “Our Promise” on the label, these can be refunded or replaced.
Phone Iceland's Customer Care team on 0800 328 0800 and request a refund or replacement.
Products that are perishable or cannot be resold due to health reasons once they have been removed from the packaging cannot be returned.
If the item you wish to return is from Iceland’s homeware or electricals ranges, a different return policy applies.
If the product is faulty then you should notify Iceland’s customer services as soon as possible, ideally within 48 hours, so it can be replaced or refunded.
Payment Methods Offered by Iceland
When ordering from Iceland, customers can use the following payment methods:
Getting in touch with Iceland shouldn't pose many problems, and there are a few ways to do so:
Telephone: Give the Customer Care Team a call at 0800 328 0800. Lines are open 8:00 am until 5:00 pm Monday to Saturday, and 9:00 am until 5:00 pm on Sundays.
Email: Customers can email Iceland's Customer Care Team via the feedback form found at the bottom of the company's Contact Us pages.
Mail: If you need to make a complaint or can't contact Iceland through the above methods, the company can also be reached via conventional mail at: Customer Care, Iceland Foods Ltd., Second Avenue, Deeside Industrial Estate, Deeside, Flintshire, CH5 2NW
FAQs: If you have a simple query about using the Iceland website, arranging delivery, or using an Iceland voucher code, check out the Iceland FAQ site which can be found here.
Iceland on Social Media
Customers can also contact or follow Iceland via a number of social media channels. Promos come thick and fast with Iceland, and these channels are often the best way to stay in touch with the latest deals. Here are the accounts to bookmark:
Iceland was founded by Sir Malcolm Walker in Oswestry in 1970. From the very start, the supermarket focused on frozen food – catering for microwave owners, and rising demand for cheap, nutritious food. Although the ownership of the chain has changed over the years, it has steadily grown, creating a network of 960 UK stores and an efficient online ordering operation. Iceland launched the sub-brand Swift in April 2021, with the first of these small convenience stores opening up in Newcastle.
Iceland's Product Range
Iceland started as a frozen goods retailer, and huge units containing anything from Chicago deep-dish pizzas to chocolate gateaux can still be found in every store. But there's more to Iceland than convenience food. Products include:
The heart of the range. Iceland's frozen section ranges incredibly widely, including pizzas, burgers, and party food as well as tie-ins with brands or celebrities like Greggs, Gino d'Acampo, and TGI Fridays.
This section features fruits and vegetables, as well as fresh milk, meat and baked goods and much more.
A special category on the Iceland store, featuring essentials like breakfast cereals, tea & coffee, – the kind of products that will suit families and students alike.
Beverages available from Iceland include major brands of soft drinks, fresh fruit juices, cordials, and a wide range of alcoholic drinks – including vodka, beers, wine, and mixed cocktails.
Includes items to help out homeowners, including cleaning products, detergent, washing up liquid as well as basic medicines, and even pet food.
A specialist baked goods store which includes all of the nation's favourite bread brands, such as Hovis and Warburtons, as well as cakes, wraps, and ingredients for home baking.
A separate sub-section of the frozen goods store, the Meal Inspiration area offers a galaxy of convenience foods. Options range from curries and Chinese dishes to pasta, English favourites, Mexican cuisine, and special meals for slimmers.
Iceland Online is cheap, but the Offers section is the place to find the very lowest prices. Everything is potentially included here – and offers change daily so it's a good page to bookmark.
New & Trending
One of the most useful sections in the Iceland product range, this is the place to catch new products before they hit the shelves, including new concoctions from celebrity chefs and Iceland's restaurant partners.
Shopping at Iceland.co.uk
Iceland Online is an excellent place to stock up on products from some of the country's biggest food and drink brands. In fact, the store probably features a wider range of brands than competitors like Waitrose, Tesco, Sainsbury's, and Asda, Brands available to purchase via Iceland vouchers include:
Iceland has a deserved reputation for being an affordable place to shop, even when you don't enter Iceland codes as you order. And part of the shop's appeal lies in its variety of ways to save. Iceland's £1 Value range is a place to start, as is the Offers section. And seasonal hot deals Iceland range are often available, such as the 7 Deals of Summer promotion, or sales pushes around Black Friday in November. Bonus Card holders also receive £1 back for every £20 spent – a handy long term saving. And new online customers are usually eligible for discounts as well, such as an Iceland £10 off discount for customers who spend over a certain amount on their orders being a common promotion. Add in Iceland discount code deals, and there are plenty of ways to make huge savings. To make sure you can find all the latest deals in one place make sure to check out the Iceland hotukdeals page.
Buying Iceland Gift Cards
Iceland offers gift cards online, these cards can only be used in Iceland stores. Here is how to purchase an Iceland gift card:
Firstly choose whether you want to buy the gift card for yourself or someone else.
You can then choose from buying a digital gift card or a physical card.
The gift cards come in values £10, £15, £25 and £50 versions.
Then add a message, the recipient’s email or address and the date you would like for it to be delivered.
Iceland Supermarket Deals From hotukdeals
Iceland.co.uk is the official website for Iceland, the fast-growing British food retailing business with over 900 stores across the length and breadth of the country. The origins of the online store date back to 1970 to Oswestry, Shropshire before domestic freezers were commonplace in the home. The online store sold loose frozen food and today sells a huge range of items including veggies, fish, meat, pizzas, ice creams and more to help you make the most of mealtimes at home. For all the best Iceland voucher codes make sure to check out the Iceland page at hotukdeals.