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Posted 6 March 2024
Passengers flying from Heathrow and Gatwick to be offered free access to messaging apps (e.g WhatsApp, iMessage etc)
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Dan_82 Deal editor
Joined in 2006
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About this deal
Update 1
Now rolling out
From the start of April, you'll be able to have a basic messaging service, on BA flights, for free (Previously there was a cost)
The airline said it will roll out the service over two weeks from April 3, enabling travellers to send and receive text on apps such as WhatsApp, iMessage, Facebook Messenger and Teams.
WiFi enhancements for customers
With more customers looking to remain connected with the world from their seats, from April 3, British Airways Executive Club Members will start to be able to send messages free of charge on a single device using the airline’s WiFi - whatever cabin they’re travelling in. The service will be available on every WiFi-enabled aircraft within two weeks of the rollout date*.
The airline has also become the first to offer a WiFi-enabled inflight customer care solution to solve issues in the moment – even at 35,000ft. Created especially for British Airways by Microsoft, customer care teams on the ground are now able to connect with cabin crew colleagues across more than 300 flights a day. The functionality allows crew to help solve any unexpected issues before a flight lands at one of the airline’s more than 200 destinations.
Free messaging
The free messaging pass will allow British Airways Executive Club members to use messaging-type online applications, such as WhatsApp, iMessage, Facebook Messenger and Teams Chat - without images, videos or attachments, text only.
*WiFi is available on all of the airline’s Gatwick fleet and more than 80 per cent of British Airways’ Heathrow fleet, rolling out to 100 per cent by the end of 2025.
Free messaging will be available on all BA connected aircraft for the full duration of the flight on a single device. Executive Club Members will access by logging into their account. Non-members can sign up on board or before they travel, in order to use the free Messaging service.
Executive Club Sign Up (Free) TO EVERYONE, regardless off Class.
If you want to send videos/images etc they'll still be a cost, but a good way to keep in touch, on a basic level, with friends/family.
BA Press Release
The airline said it will roll out the service over two weeks from April 3, enabling travellers to send and receive text on apps such as WhatsApp, iMessage, Facebook Messenger and Teams.
WiFi enhancements for customers
With more customers looking to remain connected with the world from their seats, from April 3, British Airways Executive Club Members will start to be able to send messages free of charge on a single device using the airline’s WiFi - whatever cabin they’re travelling in. The service will be available on every WiFi-enabled aircraft within two weeks of the rollout date*.
The airline has also become the first to offer a WiFi-enabled inflight customer care solution to solve issues in the moment – even at 35,000ft. Created especially for British Airways by Microsoft, customer care teams on the ground are now able to connect with cabin crew colleagues across more than 300 flights a day. The functionality allows crew to help solve any unexpected issues before a flight lands at one of the airline’s more than 200 destinations.
Free messaging
The free messaging pass will allow British Airways Executive Club members to use messaging-type online applications, such as WhatsApp, iMessage, Facebook Messenger and Teams Chat - without images, videos or attachments, text only.
*WiFi is available on all of the airline’s Gatwick fleet and more than 80 per cent of British Airways’ Heathrow fleet, rolling out to 100 per cent by the end of 2025.
Free messaging will be available on all BA connected aircraft for the full duration of the flight on a single device. Executive Club Members will access by logging into their account. Non-members can sign up on board or before they travel, in order to use the free Messaging service.
Executive Club Sign Up (Free) TO EVERYONE, regardless off Class.
If you want to send videos/images etc they'll still be a cost, but a good way to keep in touch, on a basic level, with friends/family.
BA Press Release
More details at Community Updates
Edited by Dan_82, 6 March 2024
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69 Comments
sorted byI personally think it’s a useful benefit and will hopefully mean other airlines follow.
The 'market has spoken' BA needs to compete with other airlines and 'up their game considerably 'free access' to apps isn't going to fix the unlaying problems with BA.
What use is encrypted data to them?
At most they can sell the profile of you and you're device which every network and app has access to whenever you access them.
Damned if you do, damned if you don't. Jeez.
I will trawl through the discussion later to find out if the proposed offer will apply to lower classes!
yes other airlines do free WiFi stuff but free on the most used airline out of the UK (BA has over 50% of heathrow landing slots) you cannot complain.
I doubt Ryan air will be offering this freebie anytime soon.
Basically don't depend on it, but if it works once you've taken off and are above 10000ft then it's a bonus. (edited)
hotukdeals.com/dea…627
Other US Carriers charge for Domestic so it's a nice extra.
This is FREE in all classes of carriage !.
BA's partners in the US charge you so even if they give you free access to those apps you won't get anything on partner flights in USA. (edited)
Welcome to the information era. (edited)
The planes wifi is turned off during these times to limit use.
0.005% of the world use Signal Monthly. (40m people).
executivetraveller.com/sin…023 (edited)