Hyperoptic 1Gb £18 / 500Mb £14 / 150Mb £12 (12m Contract) Free Installation & Activation (Selected Areas) Via Code @ Hyperoptic

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vasile12

Joined in 2019

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Just got a leaflet. Obviously not for everyone. But worth to try, even to call them for negotiation.

Hyperoptic 1Gb £18 / 500Mb £14 / 150Mb £12 / (12m Contract) Free Installation & Activation (Selected Areas) Via Code

@ Hyperoptic

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Edited by a community support team member, 5 July 2023

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129 Comments

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Rod_Todder
5th Jul
Be aware they use CGNAT. Great price if they serve your area though.
vasile12 Author
5th Jul
If you are going to mention this, don't just scare people, explain exactly the kind of limitations. Let them make an informed decision. For day to day activities it's not a problem for ordinary users. Otherwise you able to obtain a real "white" IP address for 5£/month.
SirHugo
5th Jul
Just discovered yesterday that they're now in my area. However when I check availability the 1Gb option jumps to £60. It also says the promo code doesn't apply to this package. £40 activation too.

As my Plusnet contract ends next month I did a Uswitch compare yesterday. The Hyperoptic 150Mb Fibre came in at the best price at £19.99 a month. However just checked again and when I enter my address this also increases, this time to £35 a month. So no thanks. Checked a lot of reviews yesterday and a lot were pretty scathing. Anyone here care to share their experience with them?
TheHollowMan
5th Jul
Give them a call pal, I recently moved into a new build house and I was getting their £60 package when I checked my postcode online. Called them and told them I'd been posted a flyer for the June Deal and they signed me up to the 1Gbps package for £18pm (although I then added the Static IP option for an extra £5pm so it would keep my Plex server stable). Definitely worth giving them a call or dropping them an email - if you email copy and paste the flyer picture someone else has posted above.
jarede
5th Jul
That's a great price for the 1Gb, though unless you're wired up with some super fast SSD's, you'll probably never reach 1Gb
dijital
5th Jul
1Gb/s is 125MB a second at absolute peak even cheap SSD's can handle that. (edited)
vasile12 Author
5th Jul
No price rise during contract! Bear in mind about a fantastic opportunity to start your service up to 3 months after installation. For people who are still in contract.
(edited)
ToldGoat
5th Jul
Well can only dream of this, we live in the KCom area (virtual monopoly) where 30mbps download 5mbps upload is entry level at £29.50
Some competition coming in soon but no time scale
gunmasterg9
5th Jul
Shame not in my area. I'd leave BT in a heart beat
cambookpro
5th Jul
I pay £40 a month for the 1Gbps and still think it's a good deal. Customer support has been great too.
Smm0
5th Jul
I thought it was good till that poster made it clear that they are making us share ips with other customers nearby.

Ive had bans for posts I didn't make.. ive had issues with online banking. Ive had all sorts of issues and it does seem to stem back to their sneaky sharing of our internet.
Suraj182
6th Jul
I've been using Hyperoptic for the last year and have had absolutely no issues, great company to deal with and great speeds. I've been paying £20 for 150mb on a 12 month but I just renewed to go on a monthly rolling for £25 for 100mb as I wanted to wait for some new offers just like this.

I spoke to them on the phone and the July offers are only for new customers so I have put in my 30 days and I will take up this new deal as a new customer before it expires on August 14th. So if you're an existing customer and you want to take advantage of this deal, consider seeing if it's possible for you to cancel and then take this up since there's more than 30 days remaining on the offer.

As some people have said, they're pretty inflexible with existing customers when it comes to renewal. So don't anticipate getting any loyalty bonuses when you have to renew, they will likely quote you a higher price than you're currently paying. So I would recommend locking in the longest contract that you can if you want to keep the best price for you.

It's worth saying that they aren't exactly thrilled with this offer being so widespread lol, they were saying it's only a promotional one for new areas and whatnot. So snap it up while you can!

EDIT: In case it helps anyone out, once I cancelled my package, they contacted me and were able to instantly sign me up to the new offer from my next billing period. Very easy and worth doing. (edited)
TheVoice
6th Jul
Existing customers do get other offers at times, I got an email the other day for 1Gbps with Total WiFi for £39.
TC100
5th Jul
yep never really reaches 1gb but still quick
Superficial
6th Jul
I have this package and you will get 920Mb on a wired connection with 1ms ping and zero jitter every time.

You’ll never get close to 1gb over wifi though or at least my wifi 6 access points can’t give more than 580mb no matter what I use to receive the signal. (edited)
Sjsjzwzebxxbn_Uajqzszdbx
6th Jul
Cold very Limited availability outside London
TheVoice
6th Jul
They're on plenty of cities and towns outside London, including in Wales and Scotland:
labs.thinkbroadband.com/loc…map
grv999
5th Jul
For once these prices are available in my area. Good tip about delaying activation, my Virgin Media contract doesn’t end for a few months
vasile12 Author
5th Jul
You are welcome
chevpot
5th Jul
Absolutely filthy price for 1Gb broadband!
petermcgregor14
6th Jul
Proper filth
ThePrince
5th Jul
Fantastic deal. Shame not in my area. I hope all major ISPs follow suit and fast full-fibre broadband becomes affordable the majority of households. Heat added
ohsomeonenew
5th Jul
They don't negotiate with the existing customers
Penguin322
5th Jul
i'm with Hey Broadband, have had it for about 2 weeks. 6 months free then £28 a month for 1gb up/down ... they also threw in a static IP as i couldn't access so sites (chatgpt)...
Daves_mate
6th Jul
Hey, how are u finding the performance/service? I'm with Virgin 1gb at the mo but have had the Hey BB leaflet through the door with same offer. Checked online and can get it.

Bodes well for leaving Virgin towards end of the year but only if their good.
Sukster
5th Jul
hot from me!

thanks for sharing
phantompti
5th Jul
I wish my new area was supported
lfranz68
5th Jul
Not in my area :-(
Grazz0r
6th Jul
Not in my area, but an amazing price for those who can get it!
d1gger
6th Jul
I called them last Saturday and 50Mb was £20pm. So glad I waited, 150Mb for £12. Bargain. Heat added.
vasile12 Author
7th Jul
Yep. Its really worth to call them, even a few times. Different representatives could be with different(successful) approaches. (edited)
_Achilles_
8th Jul
I have had Hyperopic for the last 5 years. Only cut out once. I did have a cut out recently, but that was due to construction workers cutting my line (physically) by pulling it and they split my cable. in the main hall.

Best broadband ever.
dharle
8th Jul
I've been with Hyperopic since 2015. It's not strictly true that they don't offer deals for existing customers. For example, I'm currently in the second year of a 24 month 1gbps contract. It was £18p/m during the first year and I'm currently on £20p/m. This of course is a crazy deal and one I doubt they'll match when I come to the end of my contract...
_Achilles_
9th Jul
You're probably on 150/150 and getting £20 due to being on one of the accepted benefits.
matth5182
5th Jul
I'm with Vodafone 500mb and its dire - keeps dropping out, apps and ms teams continually say 'network unstable' - had a more reliable service with my 53mb copper NOW broadband connection
Sparx92
6th Jul
Vodafone have absolutely nothing to do with Hyperoptic
Tobias3
5th Jul
Existing customers?
TankDeal
5th Jul
4 years with them they couldn’t renew me for less then £30 for 250mb. They said no they can’t give me lower price.

Cancelled renewal.
apjashley1
6th Jul
They will call you with a better offer.
Kayote
5th Jul
40 pounds for me
CharlieTaylor
5th Jul
Thanks, ordered!
dongrumble
5th Jul
Our road had fibre installed about 3-4 months ago, but it still doesn’t seem to be live. Every Checker I look at just said it’s unavailable. Does anyone have any personal experience of how long it took to become active?
aembleton
6th Jul
Do you know what company installed the fibre? Did you see any names on the vans?

My fibre broadband is using BeFibre and they installed their own equipment so its not open reach and I didn't see it on any of the comparison sites.
Rafael_Ferreira
5th Jul
I was a happy Hyperoptic customer for 4 years and I miss their service. Moved to another property and now I'm served by the terrible VM.
Weirdfishy
6th Jul
/cries in rural.

Starlink is the only way to get fast speeds @ £75 p/m
martynpd
6th Jul
Yep same also on starlink .
Surjit1974
6th Jul
3 mobile broadband is the worst
amrul86
6th Jul
I just ordered their 24 month contract for £40 a month few days ago. Anyone know if I can cancel and get this deal? £18 for 1GB is too good turn down.
apjashley1
6th Jul
If you were a new customer when you signed up, yes. If it was a renewal there’s no cooling off period.
morty
6th Jul
Great prices but limited availability.

It does highlight how the other companies are greedy if the smaller providers can put out offers like this.
scott2c
6th Jul
Great deal if you can get it. The cgnat is a non issue for most of people but yeah it would be helpful if it was more well known and an explanation of issues you may come across. (edited)
uscool
6th Jul
one can only dream, at the mercy of Virgin media here
mooooof
6th Jul
I pay £30 a month for 12 month 500mb with them, in contract until end of september. This deal is available for where I live as well (edited)
ipmanwck
6th Jul
..... My life.. I'm in the country and this is all. I can get with any provider and it's awful...
aembleton
6th Jul
That was me a month ago, not even all that rural - just inside Greater Manchester.

Then BeFibre came along and I now get over 450Mbps. Its so much better.
David_e
6th Jul
Very nice. Sadly not available where I am.
camaj
6th Jul
Wow, £18 for a gig vs £19 for the cheapest Open Reach based deal at 38mb
garnerw
6th Jul
I wish these brilliant internet services where in the North West/Widnes area they're always down South seemingly they're missing a trick there
TheVoice
6th Jul
Hyperoptic are all over, but they do focus on flats/apartments and new builds.
SupraDan24
6th Jul
They are finally now installing fibre in my area but only available with the bigger providers that want near enough 3x this price. Been waiting for around 5yrs only for the disappointment of the price. I have VM 500mb so can't grumble too much, but their routers are hot garbage so was really hoping to move away from them.