If you click on this link to a previous hotukdeal on this sound bar, the first comment from a666andy has posted a link he uploaded with the latest firmware for this soundbar, this is what I used and it is the official update you would get by emailing customer service and waiting. hotukdeals.com/deals/jbl-bar-studio-20-channel-soundbar-with-bluetooth-at-bt-3431221
Thanks. I've definitely got the same one in this deal. You saved me from my bricking my soundbar. They sent me the one for 2.1 which has a separate subwoofer
Is there a newer one? Here's the file they sent me: JBL Bar 2.1 is a different model:
Thanks can you remember what the file was called. The one the sent me is called "BAR 2.1 software update (v48).zip" AFAIK bar 2.1 is a different model
I contacted JBL support and they emailed me the instructions and the upgrade file: https://support.jbl.com/gb/en/customer-service/contact.html If you want to check the software version, switch the Soundbar input to Bluetooth, then point the remote control at the Soundbar and press the Night Mode button for more than 5 seconds. The Soundbar will inform you of the software version with a voice message.