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Just a reminder, that in late March, Now Broadband announced price hikes for their customers from July 5th, in where they will be paying, on average, an extra £42 a year on their bills.
The Increase will affect most Broadband and home phone customers but not those on their social tarrifs, which you can find all your options herein our awesome megathread.
TV packages are set separately and are not included in the July price rise, although your broadband price will still rise if you have a Now Broadband and Now TV package.
Those unhappy with the extra fees, and wish to 'shop around' can do so and leave, without Penalty, by that i mean early termination fees for bascially ripping up your contract.
How do I cancel my NOW Broadband Membership?
You can find all the info, on how to cancel, on the link above, but do keep in mind, when you cancel your NOW Broadband Membership or switch to a new provider, we'll cancel your calls and line rental at the same time too.
If you want to stay with Now Broadband, you can always call and haggle, to see if they will give you a better deal, than you currently have, might save you a little hassle.
In my previous experiance, with Broadband providers, or any 'contract' type provider, never take the first 'deal'. Get put through to retentions, as usually those have more 'power' to give you better offers, obviously if you still aren't happy with the deal offered, you can still leave.
There are a few Broadband deals around right now:
1GB Fibre Broadband For £18pm (24m) Free Installation And Activation (Selected Areas) at Hyperoptic
500Mbps Broadband + £65 Amazon Voucher - £22pm /12m = £273.95 (London Only) at Community Fibre
YouFibre 150mbps Download/Upload Broadband - £21.99 per month for 24 months (Selected Areas) at YouFibre
Three Homebroadband - 3 months free, then £20pm (24 months)
Broadband Megathread: Best Current Deals On Fibre Broadband including offers from various providers.
For those that struggle to get any type of 'decent' internet speed, potential option below, It is pricey but if needs must.
Rural UK Limited Time Offer Hardware for £99 High-speed, Low-latency Internet for £75 per month (+£20 Delivery Fee) at Starlink
but as always, shop around and see what is best for you in terms of value, speed and customer service.
Thanks
Dan
The Increase will affect most Broadband and home phone customers but not those on their social tarrifs, which you can find all your options herein our awesome megathread.
TV packages are set separately and are not included in the July price rise, although your broadband price will still rise if you have a Now Broadband and Now TV package.
Those unhappy with the extra fees, and wish to 'shop around' can do so and leave, without Penalty, by that i mean early termination fees for bascially ripping up your contract.
How do I cancel my NOW Broadband Membership?
You can find all the info, on how to cancel, on the link above, but do keep in mind, when you cancel your NOW Broadband Membership or switch to a new provider, we'll cancel your calls and line rental at the same time too.
If you want to stay with Now Broadband, you can always call and haggle, to see if they will give you a better deal, than you currently have, might save you a little hassle.
In my previous experiance, with Broadband providers, or any 'contract' type provider, never take the first 'deal'. Get put through to retentions, as usually those have more 'power' to give you better offers, obviously if you still aren't happy with the deal offered, you can still leave.
There are a few Broadband deals around right now:
1GB Fibre Broadband For £18pm (24m) Free Installation And Activation (Selected Areas) at Hyperoptic
500Mbps Broadband + £65 Amazon Voucher - £22pm /12m = £273.95 (London Only) at Community Fibre
YouFibre 150mbps Download/Upload Broadband - £21.99 per month for 24 months (Selected Areas) at YouFibre
Three Homebroadband - 3 months free, then £20pm (24 months)
Broadband Megathread: Best Current Deals On Fibre Broadband including offers from various providers.
For those that struggle to get any type of 'decent' internet speed, potential option below, It is pricey but if needs must.
Rural UK Limited Time Offer Hardware for £99 High-speed, Low-latency Internet for £75 per month (+£20 Delivery Fee) at Starlink
but as always, shop around and see what is best for you in terms of value, speed and customer service.
Thanks
Dan
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sorted by"It's not too late to keep your TV Membership, NOW Broadband, NOW Calls and NOW Line Rental.
As a valued customer, you might be entitled to an offer if you change your mind and decide you'd like to keep your NOW Broadband and Calls. Give us a call, free of charge, on 08007 591 170 to speak to one of our broadband advisors and find out if you're eligible. They'll also be happy to answer any questions about your service or about any problems you've had with NOW Broadband and Calls."
Thought I'd call them to see if anything can be offered and report back on here but the waiting time was 30 minutes when I tried, I'll have to wait until I'm not at work to try again.
Just wondering has anyone else tried and if so did they offer anything worthwhile to stay with a new contract ?
When Sky (Now's parent company) hiked their broadband price in April, I was allowed to leave my contract penalty-free despite only being with them for 6 months. I rang them, but they would only offer a discount of £2, despite the hike being about £4 a month.
I was happy to leave Sky as I kept my £75 gift voucher and £65 cashback I got from Topcashback when I signed up with them. Now I've got a £100 gift voucher and £85 cashback for signing up with my new ISP. (edited)
Im assuming they want people to call so they can sell them a new broadband contract that is cheaper than the price hike. (edited)
Honestly it's one of the few great things about Sky/NOW is the contract free ability to leave...
See screenshot of extract from email below
I still haven't received an email as yet despite being out of contract with them.
My predicted bills are still showing £19 however I notice that my next bill is the 4th July and it would appear that this change comes into play on the 5th so I expect an increase after my next bill
I'm happy with that as when we joined them a year ago for £22pm, very soon after they were offering £20pm and was a bit disappointed I missed that (edited)
Overall, Now has been good. No major issues so if they offered something similar to what I was paying then I'd renew but they are not being flexible. I'm now thinking do I stay and pay £23.50 which still seems better than I could get elsewhere except for Community Fibre which is the next best cheapest package.