Unfortunately, this deal has expired 3 minutes ago.
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Posted 18 May 2023
Free lounge access for you and 3 people if flight is delayed by 60 minutes - SmartDelay via O2 Priority
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Chanchi32 Deal editor
Joined in 2013
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About this deal
This deal is expired. Here are some options that might interest you:
Free lounge access for you and 3 people if flight is delayed by 60 minutes via O2 Priority (and also those with Virgin Media). Could be handy if going on holiday in the coming months, runs until end of September, terms listed below.
How to use
1) If you are planning to travel abroad by plane sometime soon, tap 'Use Now' and claim a unique code for this month.
2) Simply register before your flight departure time to access your airport lounge perk. We advise that you register at least two hours before your flight departure time.
3) If your flight is delayed by 60 minutes or more, display your lounge access voucher, which will be sent by email and SMS, to the lounge staff.
4) Sit back and enjoy lounge access for you and your travel teamies. Expect treats like comfy seats, complimentary food and drink, and free WiFi.
Almost makes you want your flight to be delayed. Almost.
For any queries regarding your SmartDelay registration/reservation - please direct them to the team at smartdelaysupport@collinsongroup.com.
Terms & Conditions
Reward Start and End Dates: Reward is valid from 15 May – 30 September 2023, while stocks last - subject to availability. Each customer can redeem one code per month for the next five months. Each code allows you to register up to two flights, so your outward and return journeys for example if these fall within 14 days of each other. Your SmartDelay lounge access voucher is valid for three months from the date of issue and can be used once.
Redemption Instructions: To redeem, tap ‘USE NOW’ and you will be directed to the SmartDelay website. Paste or enter your unique code as required. This code will allow you to register via the dedicated link provided - please note, we recommend that you register at least two hours before your scheduled flight departure for you to be eligible. You can register after this point, however you may experience a delay in the delivery of your voucher. Please note that all lounges have a limited capacity so access to lounges is subject to availability.
Partner T&Cs: This Reward entitles you access to an airport lounge for you and three friends when your flight is delayed by 60 minutes or more as long as you have registered your details beforehand - we recommend at least two hours before. You will be sent a LoungeKey Pass voucher which will give you access to your preferred lounge, subject to availability. Available to use once every month per Priority member. To access this service, you must register via the dedicated link provided before your flight departs. Not all flights are eligible for registration.
The LoungeKey Pass can also be used across a number of Lounge alternatives, such as restaurants, bars, and spas where your voucher can be used to take £15 off your final bill. Terms vary by location and there may be a minimum spend required. If you choose to use your LoungeKey Pass in this way, you cannot use it to enter a lounge.
View the following link to see where lounges and participating LoungeKey Pass venues are located, along with detailed terms and conditions per location: loungefinder.loungekey.com/Pass SmartDelay reserve the right not to provide the Reward if you fail to accurately register your details. Subject to successful prior registration and lounge availability, the Reward will provide you with airport lounge access via email in the event that the flight tracking system identifies that your flight is delayed by more than 60 minutes (the 'Delay Threshold'). You will also be notified via SMS.
To access the lounge, you must display your lounge access email. A delay which matches or exceeds the Delay Threshold must be announced as one single period of delay or reached as a consequence of multiple incremental shorter delays. In the event of a qualifying travel delay, a lounge access voucher will be provided to you and up to three travel companions on the same day of your flight travel.
Only named individuals in the email confirmation will be eligible. Your Smart Delay lounge access voucher is valid for three months from the date of issue and can be used once.
- Lounge access for you and up to three guests if your flight is delayed by 60 minutes or more
- Register via the dedicated link provided before your scheduled flight departure
- To access lounge, just display your LoungeKey Pass voucher which will be sent to you by email/SMS
How to use
1) If you are planning to travel abroad by plane sometime soon, tap 'Use Now' and claim a unique code for this month.
2) Simply register before your flight departure time to access your airport lounge perk. We advise that you register at least two hours before your flight departure time.
3) If your flight is delayed by 60 minutes or more, display your lounge access voucher, which will be sent by email and SMS, to the lounge staff.
4) Sit back and enjoy lounge access for you and your travel teamies. Expect treats like comfy seats, complimentary food and drink, and free WiFi.
Almost makes you want your flight to be delayed. Almost.
For any queries regarding your SmartDelay registration/reservation - please direct them to the team at smartdelaysupport@collinsongroup.com.
Terms & Conditions
Reward Start and End Dates: Reward is valid from 15 May – 30 September 2023, while stocks last - subject to availability. Each customer can redeem one code per month for the next five months. Each code allows you to register up to two flights, so your outward and return journeys for example if these fall within 14 days of each other. Your SmartDelay lounge access voucher is valid for three months from the date of issue and can be used once.
Redemption Instructions: To redeem, tap ‘USE NOW’ and you will be directed to the SmartDelay website. Paste or enter your unique code as required. This code will allow you to register via the dedicated link provided - please note, we recommend that you register at least two hours before your scheduled flight departure for you to be eligible. You can register after this point, however you may experience a delay in the delivery of your voucher. Please note that all lounges have a limited capacity so access to lounges is subject to availability.
Partner T&Cs: This Reward entitles you access to an airport lounge for you and three friends when your flight is delayed by 60 minutes or more as long as you have registered your details beforehand - we recommend at least two hours before. You will be sent a LoungeKey Pass voucher which will give you access to your preferred lounge, subject to availability. Available to use once every month per Priority member. To access this service, you must register via the dedicated link provided before your flight departs. Not all flights are eligible for registration.
The LoungeKey Pass can also be used across a number of Lounge alternatives, such as restaurants, bars, and spas where your voucher can be used to take £15 off your final bill. Terms vary by location and there may be a minimum spend required. If you choose to use your LoungeKey Pass in this way, you cannot use it to enter a lounge.
View the following link to see where lounges and participating LoungeKey Pass venues are located, along with detailed terms and conditions per location: loungefinder.loungekey.com/Pass SmartDelay reserve the right not to provide the Reward if you fail to accurately register your details. Subject to successful prior registration and lounge availability, the Reward will provide you with airport lounge access via email in the event that the flight tracking system identifies that your flight is delayed by more than 60 minutes (the 'Delay Threshold'). You will also be notified via SMS.
To access the lounge, you must display your lounge access email. A delay which matches or exceeds the Delay Threshold must be announced as one single period of delay or reached as a consequence of multiple incremental shorter delays. In the event of a qualifying travel delay, a lounge access voucher will be provided to you and up to three travel companions on the same day of your flight travel.
Only named individuals in the email confirmation will be eligible. Your Smart Delay lounge access voucher is valid for three months from the date of issue and can be used once.
More details at
Community Updates
Edited by Chanchi32, 6 days ago
94 Comments
sorted byCan you imagine how busy it would get once a delay kicks in?
Our flight was delayed 2 hours, but very quiet in the lounge as most other flights were running on time.
Don't knock it, it's a nice freebie.
Yes, of course things will get mad if there's major disruption, but that's to be expected even if you paid for the lounge access.
The grim other lounge was full without even a waiting list. To be fair, on the app, they say Manchester will be 'subject to limited availability' (i.e. you won't get in).
On the way back from Italy we did get use of almost the empty lounge there, with free food and booze (though one 'British' family entered, set up a camp and literally cleared the food offering within 2 minutes.
This is why we can't have nice things.
-most lounges in UK tend to be full and won't let you in
-it has to be an announced delay of 60+ minutes not, 30 mins, 30 mins..
-they need to have it in their system, I had once delayed Wizzair flight and didn't get the pass
-some airlines can't be added like Air Malta
-at some airports distance from lounge to the gate is like 20-30mins walk, so you at the gate, get your pass, walk there, quick beer, walk back..
-the chances of your flight being delayed by 60mins are really slim
-some lounges don't let kids in
-some lounges in UK are terrible, literally water and peanuts
Freebie, worth a shot, but it's nowhere as good as actually getting a pass for any flight you wish.
I literally just registered my Air Malta flights today, with flight codes KMxxx
I'm glad of some of those issues/limitations, it means they're less likely to be full when I need to us them.
You're right, not much use for a 60 minute delay. I'd be happier to skip the lounge and get boarded if my flight was only delayed 60 minutes.
One lesson learned with a previous delayed flight.... DON'T go through the Schengen passport gates if you think your flight might be delayed. It's a bit tricky trying to get back out to the lounge, we ended up filling an extra page in out passports with stamps!
Yes there is a likelihood you will find the lounge full or you are turned away if trying to gain free entry. But the £15 food voucher is a great deal as an alternative.
While on the subject there are now 10 Priority pass lounges you can pre-book for £6 per person per visit. See article below.
headforpoints.com/202…ss/
Sat on the runway for 60 minutes due to lightning storms, when we landed in Warsaw, we got a useless pass for the Heathrow lounge.
Actually, the pass said it was valid for 14 days, might have been handy on the return journey. Shame it was a 15 day trip.
It would have been nice when delayed, but £1100 on approx. £700 worth of flights for just over 3 hours delay was nice.
It's a good offer on paper, that only a "few" can probably gain from it. Ideal marketing.
Your flight is on time (and you plan to arrive at the airport 3 hours before just to be on the ground as it were), but at around the same time, there are another 20 flights leaving.
One of those flights is already marked as delayed by an hour or more - register that one right now before I even leave home, and I'll get a lounge pass before I even arrive at the airport.
What's to stop that working I wonder?
Of course you have to stick with saying that is your flight to the lounge people (and it might still be 'full'), but they are a pretty miserable bunch anyway, so I don't owe them anything.
Don't like it don't bother...
Thanks op. Registered (edited)
I'm sat in the OSL Lounge at Oslo Gardemoen, my flight is only delayed 45mins, yet I received a lounge pass nearly 3 hours before the scheduled departure time.
Not complaining!
Actually, flight was showing as delayed in the morning, so they got 2 free passes, but by the evening it was back on time. No worries, they still managed to use the lounge AND got home on time.
I've just registered my flights to Vienna for next June. A bit far off, but you never know!
Forget all about this and wouldn't you know it.
we recently went away, got a message prior to flight of an almost 2 hour delay
which ended up being just over 3 hours in the the end.
priority.o2.co.uk/reg…ter
We would probably be denied access as the airport is really busy, but I never got that far!
Still hot as it is a good deal! It's free so it's not like Iost any money, but I am disappointed.
A really good bonus when it works.