That’s exactly what the problem is lack of communication nothing to do with them as a company.
Don't buy from this cheat! Brought 10 pack of seeds last month, half of them either less than 50% works or nothing came up, including spring onions. Spring onions, believe or not, is among the easiest things I have been doing in last 10 years. Nothing coming up after 4 weeks waiting. Brought from Just seeds, and everything works. You are warned.
Thank you. Just looked at the Amaranthus - 5000 seeds 99p and 54p delivery. Bargain! Bought 500 last night for more than that aggregate price.
If you are lucky to get a delivery or coextensive the wrong items and no response from customer service. Going to submit a change back. If you are not getting traction with the merchant, submit a charge back with your credit card company.
Just ignore these companies with their rip-off RRP prices and their overpriced P&P. Check out independents like Premier Seeds Direct. Most seed packets are 69-99p and delivery is normally under a quid. Excellent selection too.