I have a 6 TB red in at the moment. Not sure if they will support 8TB..?
Drives should be shipped in boxes with recyclable foam padding around them .. just because there is no visible damage doesn't mean that some latent damage hasn't occurred. wd red 6tb works fine in Microserver , btw.
That is pretty grim, and I have had WD failures. Thankfully I do tend to backup often enough to recover from HD failures, where it counts. But it is what their customer service is like and their advanced, if there is, shipment etc that I am interested in.
Hmm these are not sold by amazon, check the review and see how many drives were DOA...