Wrapped yes, but did it have an unbroken official seal?
When I bought Fallout 4 GOTY edition from them it came in a wrapper as it was new.
They actually had two listings which is annoying considering they still probably have Resi 7 Gold Ed’s in stock...
As stated in the OP. I said it was new apparently lol.... It is what it is.... you may get lucky. If not complain anyway. £14.39 even for used is good so you will probably get some more back if not factor sealed.