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Dorothy Perkins Petite Luxe Parka Jacket - Limited Sizes - £9 delivered with code @ Debenhams
215° Expired
Posted 30th AprPosted 30th Apr
Credit to @ThankyouSue and @Mrjammy92 Use code HUKDFREEDEL for free delivery Dorothy Perkins Petite Luxe Parka Jacket Sizes 4-10 at time of posting. Colours Blush and khaki available Our P…
Avatar shaz121
amazonslave

I ordered 2 and both been dispatched

Carrie.F

My name is Daniel and I'm from the Group Escalations team here at Debenhams where we deal with all escalated queries. I'm emailing you today in relation to the email sent to our CEO - Carol Kane, regarding your recent orders purchased from our brand, orders DUX004614454 + DUX004611522. Firstly, I'd like to apologise for the experience you have received when shopping with our brand on this occasion. I completely understand that purchasing two separate orders from our brand and having these cancelled is not ideal and would not leave you feeling that this was a great experience. Please let me assure you of my full attention to this matter and that I will do everything I can to assist. I have taken a look into both orders and I can confirm that it does appear as though a delay in updating our website to show that the Petite Luxe Parka KHAKI in all sizes was now out of stock and unavailable for purchase. I appreciate that it may seem unlikely that our warehouse team had checked the warehouse stock levels within this time, however, I do have to advise that as we are a fast paced - fashion retailer, our warehouse team are very quick to start picking and packing, new orders that come into our system to ensure that these are dispatched on time, to be delivered within the advertised delivery timeframe. We never intend for any of our customers to experience these issues and will always do our best to update our website's as soon as an item becomes out of stock, or vice versa. Once again I am sorry for this, I can confirm that our brand remains fully committed to providing all of our customers with the best possible service. As a gesture of goodwill for your experience, I would like to provide yourself with a 10% discount code to use on your next order with our brand. This discount code will be valid for 6 months and will need to be applied to the "promotions" box on the checkout page: 10% discount code: DEBCS-JHY845-KHU4-KIY4 I hope you have a lovely day. Take care,

Carrie.F

Showed as avavailble size 6 and still is "available* " only 5 left "- However they cancelled my order within 6 minutes "We searched our warehouse but it looks like the item(s) you selected are completely sold out. " Scam to pull in the buyer to look at other items.

YazBel

Yes received it today.

ellie27

Anyone received anything yet?

Dorothy Perkins Luxe Parka Jacket - Limited Sizes - £11.99 delivered @ Debenhams
546° Expired
Posted 30th AprPosted 30th Apr
Luxe Parka Jacket Sizes 6-20 at time of posting limited Navy Sizes
Avatar Mrjammy92
Get deal*Get deal*
renrahs

Great quality. Thanks OP.

clarezaccount18

Thanks op took a punt arrived yesterday love it well worth £8 delivered

JuJules

Same here. Apparently next day delivery ain’t available with Dorothy Perkins. Odd as some people have already received theirs

Kojo_Segu

Evri delivery is a whole drama 🤦‍♂️

ellie27

My 2 coats arrived today, look great thanks!