Soft clean being the most important words. Used them every week for 2 years on my mercedes lease and havent got a mark on the paint work not even a swirl
Rubbish, taken from Imo's own website 'The operator pre-washes the surface dirt off the vehicle and allows our soft clean brush technology to quietly and effectively work on the car' ...which I wouldn't believe for one second ;) imocarwash.com/gb/about/
Scratch free wash guaranteed as they dont use brushes
I was thinking that.
I personally would never use this company, there's so many reports out there of damaged vehicles and staff who are rude and unhelpful, not really worth the risk