They do advertise this guarantee but I bet there just relying on no customer being able to prove it was them that damaged it. Who’s going to take photo evidence just before you go in and again as you get out?
Not had any probs with my local one. They have advertisements all over it, that the equipment they use is “guaranteed” not to damage or scratch in anyway. I thought that included all their locations. Maybe it’s just select branches.
Oooops!, caught red-handed, AGAIN! (embarrassed)
You sure you are not one of the staff there.
The cons far outweigh the pros in this deal. If you so hate your car then go to one these. I have got my car washed twice in one day once and still it was not washed properly. Total waste of money.