I've requested a refund via PayPal, I found my details and it hadn't even been dispatched!
It's likely that it might be stuck somewhere in the postal system, as I recently received an item from China after 3 months of waiting. The tracking showed it arrived in the UK and stayed in the customs office for over almost 2 months!! why I don't know but I recieved the item eventually, now I just need to email them to pay as they refunded me thinking it was lost in transit
I ordered from France on 25MAY and it's still not showing as despatched. I emailed a few days after to ask when it would be sent and after about three days they replied asking me if I'd received it. I told them I hadn't and wanted to know the tracking number and which courier it was sent by (if they're asking if I received it then they must have posted it?) but didn't get a reply so I've now requested a refund. I don't mind things taking a little while and I have bought from China before where 3wks+ is normal for delivery, but from France it really should be here by now (CS mobiles ship from Spain and always arrive within 7 days - I bought from France for customs reasons but expected it would be quicker), and it's simply not on to show as not even despatched a week after paying. Question is, which will arrive? the phone or the refund?
I can't find my order confirmation but I'm sure I had one but I have the PayPal receipt. With ordering via the France link I thought it would be sooner.
Good. At least PayPal will refund then if it doesn't turn up. I have ordered from them before and they took 3 to 4 weeks. But 1: it was with shipping from China and 2: it was before Covid-19 so obviously different factors at play. Hopefully someone else here who did order can give their experience. Did you get a confirmation email btw? Did the order definitely go through?