Amazon charge £6 for return via Hermes/ Evri collect!

Posted 2nd Aug 2022
had Evri/Hermes collect faulty item to return for refund to Amazon, hour later had refund confirmation email but they had deducted £6 for the collection. I asked Amazon live chat if it's a mistake but it's not, it's new policy! Live chat eventually as gesture of goodwill refunded £6 .
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