Posted 10th Feb 2023
Hi all.
Just today I've tried to buy things bought many, many times before esp S&S things like 6x cartons/tins of..... with a 'This item cannot be shipped to your selected delivery location. Please choose a different delivery location.'
Anyone else now having this issue they didn't before? I've seen a few folk on here this morning mention it for certain deals.
I live in the middle of a city so somewhat puzzled. Not great for me as buying things like I mention are cheaper and good to buy in bulk since I don't drive so can't do big shops. Grrrrrr.
Just today I've tried to buy things bought many, many times before esp S&S things like 6x cartons/tins of..... with a 'This item cannot be shipped to your selected delivery location. Please choose a different delivery location.'
Anyone else now having this issue they didn't before? I've seen a few folk on here this morning mention it for certain deals.
I live in the middle of a city so somewhat puzzled. Not great for me as buying things like I mention are cheaper and good to buy in bulk since I don't drive so can't do big shops. Grrrrrr.
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sorted byI have contacted Amazon via the live chat a few times using this route...
Amazon homepage --> Customer Service --> Something else --> Contact us --> type the word 'adviser' in the "Tell us more about what you need..." area --> hit send / enter / return
...to try and get an order placed. It usually turns out to be an incorrect stock status and when you try and order "computer says no".
I had similar error last week, turns out my default was accidentally set outside UK. (edited)
Yes, only appears to be Amazon items, not 3rd party. Very strange as something I bought last week now shows this message. And one of the deals this morning where someone else mentioned this message I did a dummy run on and have same message too. Eek. Was hoping it could be a glitch but not looking likely.
I think the problem was that I was sending to a first initial + surname rather than a full name, which wasn't allowed when I updated. (edited)
Funnily enough, not an issue if you have prime
Sometimes emailing (whoever you email now, apparently jeff at amazon dot com doesn't work) allows you to buy it - well - that's what happened when I wanted to purchase a watch showing that error. A day after emailing, I was able to put an order in.
(I'm talking about an account with an address book that has tried and trusted email and payment details in it, though - not sure about genuine address errors when it's a newer one).
Only used Amazon Locker / pick up once or twice when the £5 promo was live (before Xmas), and it's true enough, if it's too big or bulky for that destination you get that error too. (edited)
I've heard of this error happening and some in the UK can order, some can't (for reference, I'm in Scotland, so it's not an NI thing, in my case).
Might be worth emailing - not sure jeff at amazon dot com works now, as this was just before he left! (edited)