Slight stutter during video playback on Prime/Nelfix apps on Nvidia Shield TV Pro

Posted 25th Nov 2023 (Posted 10 h, 46 m ago)
Got a Nvidia Shield TV Pro last week and today played several videos on both Prime Video and Netflix apps and there seems to be a slight stutter during playback.

Anyone else experiencing this on their Nvidia Shield TV Pro? Is there a fix for this? I read online something about changing the resolution settings on the device from 4K 59.940Hz to 4K 23.976Hz...

Any help given will be much appreciated, many thanks guys!!!
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  1. jameshothothot's avatar
    that might work as netflix movies etc are at 24 fps which isn't great for 60 hz
    you get a 3:2 ratio

    so try changing that
    i don't have such a device but remember messing on an old fire stick with this issue
  2. djandy_2001's avatar
    I had nothing but problems with the Nvidia Shield Pro frame rates. I returned and got an Apple TV 4K which has been far better for me (edited)