Bought it to my gf. 4 gb if ram is definitely not enough these days. You will have to spend another 30 gbp for extra ram.
Doesn't surprise me in the least. I had it out with them about a Asus GPU free game offer. Their website plus Asus's website showed they were offering the free games, so I ordered. When I came to claim the codes they basically accused me of lying, they removed any mention of the free games from their website and despite me being able to prove that it was there and that it was on Asus's website mentioning their name they wouldn't budge. It was only after I got annoyed and accused them of pocketing the codes that I had someone from management phone me up and I did eventually get the codes. Completely put me off ordering anything from them with a promotional after purchase code. All I can say is screenshot it before you order, upload it to an external website like imgur.
Incidentally box assured me they removed this offer due to issues claiming the warranty looks like they only removed for a couple of days until I was refunded, bit naughty after all the issues I faced
Bare in mind I had to send mine back due to the obstacles claiming the 3 free years warranty. Acer are not helpful, online chat are aware of the promotion but by email support they are not. On going to claim the 3 free years warranty it asks for a photo of your proof of purchase and photo of serial number. However download the terms and conditions as it's not straightforward as you MUST print off your invoice, cut out the serial number from its box, place this on the invoice, also write in pen your name, email address then take a photo and submit it. But you do not get a notification is your claim has been successful or any email. Also I have just learned this promotion is a 'prize' only first 5000 units get the 3 free year warranty also Acer say it's a third party involved not Acer even though Acer is plastered all over the promotion. Hence sending the laptop back as after 4 days arguing between Acer online chat, Acer via email, Acer customer service via phone and box I had enough. Box as a retailer is fine it's just Acer not helpful at all, and you've got to question if they can handle a simple warranty questions I had to think of their warranty is worth it. It went in my favour in the end as got a Asus fx505g priced matched with AO for £371.00