I made a purchase a few days ago, through Quidco, as I was eligible for a £15 bonus on top of the regular cashback. I clicked the "opt in" button and got the "congratulations you successfully opted in" message. I then found the retailer and hit the button to take me to the retailer website and promptly made my purchase.
The next day I checked my activity on Quidco to see the regular cashback showing but no bonus, this shows my tracking cookies were working perfectly and raises questions regarding Quidco's practices.
I raised a support ticket and a day later had a reply from customer services informing me that I hadn't opted in. Despite providing a screenshot with the "congratulations you have successfully opted in" message the customer services assistant wouldn't hear my complaint and repeated themselves that I hadn't opted in.
If there is a Quidco rep still helping out on hukd I would appreciate it if they could investigate this for me.
In the meantime it is another reminder to people not to make a purchase based on getting any cashback.
The next day I checked my activity on Quidco to see the regular cashback showing but no bonus, this shows my tracking cookies were working perfectly and raises questions regarding Quidco's practices.
I raised a support ticket and a day later had a reply from customer services informing me that I hadn't opted in. Despite providing a screenshot with the "congratulations you have successfully opted in" message the customer services assistant wouldn't hear my complaint and repeated themselves that I hadn't opted in.
If there is a Quidco rep still helping out on hukd I would appreciate it if they could investigate this for me.
In the meantime it is another reminder to people not to make a purchase based on getting any cashback.
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sorted byFor example I opted in to one recently, but didn't end up buying anything in the end. It shows as pending.
Keep in mind sometimes the bonuses are for specific accounts, but sometimes people have posted links on here when